Hello,
Despite having followed the KB time and time again I keep hitting a hard stop whenever I try to enroll iPhones into the ERA MDM.
Basically, I get the error message I've attached to this message every time an iPhone (the one in the screenshot is a simulator but we've tried with real devices as well, same difference) connects to MDMCore for enrollment.
I have followed the KB, I've verified that the certificates match, I've obtained the right APNS cert from Apple yet I keep getting the same error.
This is the MDMCore trace (edited for IPs)
------- start log
2016-09-29 10:06:36 I [1] MDMCore version: 6.4.252.0 2016-09-29 10:06:36 I [1] Running MDMCore... 2016-09-29 10:06:36 I [1] Database type: MSSQL 2016-09-29 10:06:36 I [1] Loading ESET modules from C:\ProgramData\ESET\RemoteAdministrator\MDMCore\Modules\ 2016-09-29 10:06:52 I [1] CE2 module initialization 2016-09-29 10:06:59 I [1] Config: server connection: "localhost", port 2222 2016-09-29 10:06:59 I [1] Config: host: "HOST.DOMAIN.local", port 9981, enrollment port 9980 2016-09-29 10:06:59 I [1] HTTPS certificate CN: HOST.DOMAIN.local *** (yes, it matches the one on the line above) 2016-09-29 10:06:59 I [1] Setting log level from CE to warning 2016-09-29 10:06:59 W [1] Cannot parse APNS cert, iOS enrollment and push notifications will not work 2016-09-29 10:07:00 W [1] AdminConnector not added to Storage. EnrollmentTokenPoolLog for reenrollment not sent. 2016-09-29 10:07:04 W [8] Enrollment from iOS requested but no APNS certificate provided. Enrollment profile not sent. 2016-09-29 10:07:04 I [1] Logging to directory C:\ProgramData\ESET\RemoteAdministrator\MDMCore\Logs\Proxy/ 2016-09-29 10:07:05 W [8] Enrollment from iOS requested but no APNS certificate provided. Enrollment profile not sent. 2016-09-29 10:07:05 W [8] Enrollment from iOS requested but no APNS certificate provided. Enrollment profile not sent. 2016-09-29 10:07:06 W [8] Enrollment from iOS requested but no APNS certificate provided. Enrollment profile not sent. 2016-09-29 10:07:10 W [8] Enrollment from iOS requested but no APNS certificate provided. Enrollment profile not sent. 2016-09-29 10:07:13 W [8] Enrollment from iOS requested but no APNS certificate provided. Enrollment profile not sent. 2016-09-29 10:07:18 E [8] Uncaught exception: Connection reset by peer, 2016-09-29 10:07:35 W [8] Enrollment from iOS requested but no APNS certificate provided. Enrollment profile not sent. 2016-09-29 10:11:01 W [8] Enrollment from iOS requested but no APNS certificate provided. Enrollment profile not sent. 2016-09-29 10:11:03 W [8] Enrollment from iOS requested but no APNS certificate provided. Enrollment profile not sent. 2016-09-29 10:11:04 W [8] Enrollment from iOS requested but no APNS certificate provided. Enrollment profile not sent. 2016-09-29 10:11:04 W [8] Enrollment from iOS requested but no APNS certificate provided. Enrollment profile not sent. 2016-09-29 10:12:04 E [5] Error while updating ConfEng: Perform Update: UpdPerformUpdate failed with error: 4122 2016-09-29 10:12:17 W [5] Exception in APNS feedback check: "Net Exception" (NodSsl returned an error 206. Peer 17.188.135.152:2196, local 192.168.X.Y:49427). Aborting feedback processing. 2016-09-29 10:12:17 E [5] Uncaught exception: Net Exception, NodSsl returned an error 206. Peer 17.188.135.152:2196, local 192.168.X.Y:49427 ------- end log
Any clue as to why it does that? The certificate, CRL, private key, everything was done according to the manual and I've even requested a new APNS key but it does the same thing. I've contacted our reseller for support but it's been a few days and no answer so I thought I'd try here.
Thanks
Tony