Server task = install the agent. Client task = remove existing AV and install AV... this distinction seems arbitrary to me. Tracking progress of tasks is awful, among the worst interfaces I've ever seen, and on top of that, it's DIFFERENT for client vs server tasks. That is absolutely senseless. I want to view details, I can choose to view failed, in progress, or completed...but I can't see all of them and sort the results. On some of the screens, sort by date/time and things will shuffle around on your screen, but the resulting order is arbitrary. I can click on the icons on the left of the screen, and see the menu...or not click on it, and see a different menu when hovering.
I saw a similar lack of intuitiveness in earlier ESET products, but this takes it to a new level. Really very hard to maintain visibility and accurately manage computers. I am honestly baffled at the horrible execution of the console. I literally do not even see how it is possible that something so convoluted, disjointed, dysfunctional, and utterly frustrating could survive in the marketplace. I'm utterly baffled. I've used ESET before, and I've used other products. This is a slam dunk first ballot nominee for worst interface I've used this year. Please end the chaos or whatever is going on inside ESET and get this mess fixed. The AV is awesome, as always, but if I cannot be clear, be sure about the status of my clients, I'm vulnerable. And that defeats the entire purpose of this software. The management console is NOT an afterthought! It's as important as the AV software itself.