[Client Can't get new Config]

Thanks Dear Marcos

i did it as you say and after 1 day it was ready to deploy with new config

[Client Can't get new Config]

Select all clients and press Del.

Thanks Dear Marcos

but problem is in Remote Install tab - IPv4 Column

shows OLD IP Setting for Clients

and i can't delete or change this items

 

Regards

[Client Can't get new Config]

I assume you're using ERA v5. What about removing clients from the list and let the list populate with fresh information about clients?

Yes,

but How can i Clear the client list?

[Client Can't get new Config]

i recently change my ip class on my server and correct my setting in cfg.xml file to deploy in my LAN.

then create a task to deploy this new config , etc .

 

but there is a small problem ,

in ERA shows our client had old ip address and i don't know how to update and rebuile to new ip class.

 

any help will be appreciated.

 

THNX

[recommend me for creating cfg]

Graphical options are on a 'per user' basis, to apply the options to all the users you need to set the option for 'Surpress users settings' to 'Yes'

 

you'll find the option at the top of the section for the 'Default user interface values'

in which section can I set this option 'Surpress users settings'

 

 

Also, if all the endpoints have been deployed, you must now resort to a policy to adjust your settings now, as the cfg file is only used for initial deployment or export of current settings.

yes

all all endpoints have been deployed

[recommend me for creating cfg]

i'm setting up ERA Server & ESET Endpoint 5.x on my Network and deploying Antivirus to clients.

i created a cfg file and set the values of some items such as disable splash, disable all notification , etc.

 

In my opinion, these settings must applied to all users

But in practice it does not run as i wish.

when new user log-on, shows splash and some notification

 

what can i do?

all users use same setting

 

THNX

[ERA - Replication & Management]

Our Company is located in two separate buildings and communication has been established based on radio wireless

- in headquarter, we have ERA Server and Managing its own clients (main:192.168.1.3)

- in secondary building, have installed another ERA Server and Managing its own clients (secondary:192.168.1.81)

 

considering the communication is established between two buildings and both are in a same subnet & IP, i prefer to manage all clients in one ERA Console.

 

and according to wireless connection between buildings i want to reduce the radio traffic

 

is replication useful for this purpose?
how to configure this item?

 

 

THNX

[ERA & IIS Conflict]

last week i install and configure ERA 5.2 on my 2008R2 server and point some clients to this server

Note that this update service is set up on port 80 (hxxp://192.168.1.x)

 

yesterday i install TS & IIS service insde this ERA server

 

and now ERA can get update from internet but clients couldn't get update themeself from local ERA server

 

what can i do to resolve this issue?

 

THNX

[update size difference between ERA & eset offline]

What are you downloading.

Provide link please.

hxxp://download.eset.com/download/.../.../offline_update_eav.zip

These are not standard update files; the package is intended only for special cases and is not supported otherwise.

sorry for late

But this package is updated every day and password required for downloading

[update size difference between ERA & eset offline]

What are you downloading.

Provide link please.

 

hxxp://download.eset.com/download/.../.../offline_update_eav.zip

[update size difference between ERA & eset offline]

 

Well if its in zip then its compressed.  

 

Are you comparing msi packages ? Or nup files ??

Are you talking about a definition update ?

 

Can you be more specific as to which update ? Give version numbers and steppings if you know them. ie 5.01.1.1

 

ERA Service usually store definition update

ERA Server & Console 5.1.34.0 Eng

 

compressed or not compressed update files

doesn't matter

 

A bundled package build with ERA is going to contain 32 bit and 64 bit versions, as to avoid deployment headaches.

 

i didn't mention about deployment

[update size difference between ERA & eset offline]

Unfortunately, it's not clear what mirrors you compared. A mirror created by ESET File Security with a mirror created by ESET Remote Administrator?

a mirror created by ESET Remote Administrator

 

when i download offline update zip file from ESET website, size is 44 MB

and my mirror size is 90 MB

[update size difference between ERA & eset offline]

i'm using ERA Server in my network

and copy my mirror update on file server

 

there is strange difference between the size of the two

mirror size is about 85 - 90 MB

offline update from ESET is about 40 - 45

 

both offline files work correctly

 

I'm surprised at the difference and don't know the reason for this difference

 

Can someone explain to me?

 

Regards

[request for another update solution]

You can create mirror

 

hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN852

 

this is in case when You use ESET Remote Administrator, but mirror can be created by EES/EEA client also

 

according to this solution , 

can I manage the branch office computers from headquarter?

[request for another update solution]

 

I, for one, don't see any sense in pushing the mirror content to clients and then forcing them to update from it. If you have a mirror created, you can can use a policy or push a configuration to clients that will point them to update from it. 

 

i'm searching for alternate update solution for updating in wide range and location & branch

[request for another update solution]

about ESET Client Update, is that any solution to update?

such as making an executing package file to extract in target machine or special folder

 

in my mind, i'm comparing ESET with McAfee® antivirus.

you download a DAT file (product updates)  and exec on target, then update will apply automatically.

 

 

any helpful comment will be appreciated

[Error Reading Active directory]

in my ERAC 5.0

section remote install > search task

Default Search Task is damaged and can't connect to active directory for read & list in Computers list

so i clicked on "New Search" to Add a new node and checked "Active Directory"

but receiving Error Reading Active directory failed

search by IP Address Range is work well but i wanna to do it via "Active Directory"

 

THNX in Advance

[how to block an app]

how can i block an app with antivirus endpoint 5 or ERA Server 5 ?

i want to prevent users from launching special application in program files

 

THNX in advance

[error on updating : update file has not been digitally signed]

the virus database update file has not been digitally signed.

do you want to use this update anyway?

 

 

in my network one of my client reported "update fail"

 

server : ERA Server v5.0

Client : Endpoint Antivirus v5.0

 

thanks in advance

[client not listed in ERA Console]

i install ERA 5.0.119

and Endpoint 5.0.2214

 

installation via remote (windows push to install) is OK

client endpoint communication is OK

 

update between client and server transfered

but the client is'nt listed in console

 

client OS is Win 7  32 and 64 bit

[how can i obtain more info about my license]

Hello,

You should be able to obtain more information about your license from ESET's customer care department. They can be reached at +1 (866) 343-3738.

Regards,

Aryeh Goretsky

 

Thanks Mr. Goretsky

 

but i'm not in US

 

i'm in middle east

[how can i obtain more info about my license]

i've myown User & pass

how can i obtain more info about my license?

validation date , registered info & changing my email contact

 

THX in advance