I have an issue with a product which kills system performance with Real Time Protection enabled. The vendor advises disabling RTP for the folder where it stores data.
e.g. \users\username\documents\vendorfolder
So I have added that path to the exclusions list as follows:
\users\username\documents\vendorfolder\*.*
However the application still performs poorly and the system console shows logs from the esets_daemon logging Warning for Slow Load for files which are within \users\username\documents\vendorfolder and so should be excluded from RTP scanning.
ESET CyberSecurity 4.x ignoring exclusions
in ESET Cyber Security (for Mac)
Posted
Hi,
I have an issue with a product which kills system performance with Real Time Protection enabled. The vendor advises disabling RTP for the folder where it stores data.
e.g. \users\username\documents\vendorfolder
So I have added that path to the exclusions list as follows:
\users\username\documents\vendorfolder\*.*
However the application still performs poorly and the system console shows logs from the esets_daemon logging Warning for Slow Load for files which are within \users\username\documents\vendorfolder and so should be excluded from RTP scanning.
Am I doing something wrong?
Thanks