Hi,
I have an issue with a product which kills system performance with Real Time Protection enabled. The vendor advises disabling RTP for the folder where it stores data.
e.g. \users\username\documents\vendorfolder
So I have added that path to the exclusions list as follows:
\users\username\documents\vendorfolder\*.*
However the application still performs poorly and the system console shows logs from the esets_daemon logging Warning for Slow Load for files which are within \users\username\documents\vendorfolder and so should be excluded from RTP scanning.
Am I doing something wrong?
Thanks