[Discount Offer for early renewal]

Can you provide the link so we can take a look

[Got hit with a Cryto-locker/ransomware variant]

This sounds like CryptoDefense. Take a look here hxxp://www.bleepingcomputer.com/virus-removal/cryptodefense-ransomware-information

[ESET File Security and Microsoft WSUS]

Hello Ramirez, 

 

there are 2 possible solutions:

1. disable protocol filtering completely if you don't need it.

2. make exception from protocol filtering for the process responsible (svchost.exe has been mentioned here)

 

May I ask why do you need the protocol filtering (web access protection) on the server? 

 

When I did the installation I just did the default installation. I didn't think about it until I saw the issue with the WSUS download. I'll leave the protocol filtering off as suggested.

[ESET File Security and Microsoft WSUS]

Any news on this. I'm having the same issue. I had to disable Web Access Protection in order for the updates to download.

 

Please let me know if you need me to provide more info

[Endpoint AV v5.0.2228.1 - Blank Menu]

Issue has been resolved. Seems like it was a combination of Folder/Registry permissions as well as Spyware.

[Endpoint AV v5.0.2228.1 - Blank Menu]

Same issue. I'm currently working with Support trying to get this fix

[Endpoint AV v5.0.2228.1 - Blank Menu]

Looks like it was a permission issue. I was getting error when doing the normal uninstall.

 

I then did a Reset on all Users permission and is now working normally

[Endpoint AV v5.0.2228.1 - Blank Menu]

 

C:\Users\Administrator.office110>sc query ekrn

SERVICE_NAME: ekrn

        TYPE               : 110  WIN32_OWN_PROCESS  (interactive)

        STATE              : 1  STOPPED

        WIN32_EXIT_CODE    : 0  (0x0)

        SERVICE_EXIT_CODE  : 0  (0x0)

        CHECKPOINT         : 0x0

        WAIT_HINT          : 0x0

C:\Users\Administrator.office110>

[Endpoint AV v5.0.2228.1 - Blank Menu]

This indicates a problem with ekrn. If you run "sq query ekrn" with administrator rights, is ekrn running or stopped?

 

PS: When posting, did you get an error "Service unavailable" ? I'm asking because a duplicate post was created.

 

Yes I got a Service unavailable" and I refreshed the page and saw the duplicate.

 

I ran "sq query ekrn" but i get: 'sq' is not recognized as an internal or external command

[Endpoint AV v5.0.2228.1 - Blank Menu]

I recently started seeing the following on some recent installation of ESET Enpoint Antivirus

 

hxxp://imgur.com/iDH0nCs

 

I ran the uninstaller from safe mode and did a clean install. The screen looks normal but after rebooting the same thing happens.

 

I have 4 machines so far with this issue.

[Use RSAT to change ESET Edition]

Which version are they currently running?

 

Have you tried Windows Push Installation instead?

[Win7 Power Users - Config File]

Is there any way to update the configuration file from the user profile running as a "Power User".

 

We need to update the config file on multiple external machines and we would like to do it from the user's profile instead of loging in as the local admin.  We tried doing as "Run as a different user" but the configuration is not saving.