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Everything posted by hungtt

  1. Hi all, I just created HIPS rulte block application but it not working. Please see attach file.Please help me check. Thanks.
  2. Hi all, How can I create HIPS rule block application on clients from ERA. As attach file, I need to know "Specify file path" of application on client but I don't know exactly "Specify file path" of application on client, I just know application installed on client. So can I get this information on ERA server ? Thanks.
  3. Hi Peter, I allowed Everyone to access on this SHARE FOLDER, client can access this folder without username/password. But eset can not update database via this folder.It fail with : Invalid username/password.
  4. Hi Marcos, I tested install new ERA server and install new agent on client.Because old agent has password protection before, so I can re-install agent on this client to push the desired policy. Have another solution ?
  5. Hi Marcos, If AGENT exists has been set password protection, can I install new ERA server and deploy new agent to replace old agent on these clients ?
  6. HI all, I created scheduled reports on ERA server 6.5 but it not working with error : boost::filesystem::create_directories: (0x7b), The filename, directory name, or volume label syntax is incorrect: "C:\ProgramData\ESET\RemoteAdministrator\Server\EraServerApplicationData\Data\GeneratedReports/C:\ProgramData\ESET\RemoteAdministrator\Ser... My Relative file path : C:\ProgramData\ESET\RemoteAdministrator\Server\EraServerApplicationData\Data\GeneratedReports\Device Control logs.pdf The file Device Control logs.pdf exists. Please help me check.Thanks
  7. HI all, I had an issue : my ERA server has been terminated and my clients has been applied policy password protection agent + endpoint before. So how can I remove agent + endpoint on clients ? The ERA server can not start. Thanks.
  8. Hi Gonzalo, I mean that : how create GPO for all clients use diffirent OS 32bit or 64bit. The link just create GPO for agent 64bit.If client use 32bit, can it install ?
  9. Hi all, My system has a both OS 32bit and 64bit.So how can I deploy all my client via GPO.(as I know agent and endpoint define 32bit or 64bit) Thanks.
  10. HI Gonzalo, I dit not create policy.It was default policy when client connect to ERA server via agent. I mean that why feature USE DIRECT CONNECTION IF PROXY NOT AVAILABLE not working.
  11. Hi all, I have been created policy update database virus on clients via Apache Http proxy. But when client out of company.Client can not update because it not communicate with ERA server.I checked my policy has enable option "Use direct connection if proxy is not available". Please help me check this. Thanks.
  12. Hi all, I created update offlline via mirror folder to clients. Clients can access folder mirror via \\ip\folder without username/passsword But clients can not update offline via this path, error : Invaild username/password. My clients use Win Xp. Please help me check. Thanks.
  13. Hi Marcos, Why does message block HTTPS not same HTTP ? i think that will smooth. In case troubleshooting user can not access some https url , if use a message from eset, IT support can know cause.
  14. Hi Marcos, When i leave blank in field : Vendor,Model,Serial --> ESET will block all of brand USB ?
  15. Hi all, I blocked URL on webcontrol with 2 URL HTTP URL : it blocked and give a messase : Access to the web page was blocked. hxxp://domain.com The web page is on the list of blocked websites specified by the user. HTTPS URL : it blocked but not give a message denied as HTTP URL Secure Connection Failed I uncheck this policy, client access https URL normal. Please help me check this. Thanks .
  16. Hi Marcos, I can not know all the vendor,model and serial number of a device, so how to i can block that ?
  17. Hi all, Feature Device Control to block USB can block all of brand USB ( example brand CHINA,..) , isn't it? Please help me clear this. Thanks.
  18. HI MartinK, I installed : ESET Endpoint Security ESET Antivirus for Linux - Business Edition linux Red Hat, Mandriva, SUSE, Debian, Ubuntu, Fedora My client is Ubuntu desktop 16.04.
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