This is exactly why I created an ESET Forum account.
In my case, the system is Vista 32-bit (yes, I know, but unlike my other (Win7) computers, it is still working!)
EOS Version 1 worked fine.
EOS Version 2 downloads, installs and starts OK, but crashes at some point, displaying an almost blank window.
(Windows reports 'EOS_v2 has stopped working'.)
Yesterday I managed to stop it part way to quarantine some files it had found in an archive area, then I restarted it.
So, fundamentally it IS working, up to a point...
I have downloaded procdump and will follow the above procedure