I work in a financial institution where we use ESET ERA to administrate around 2000 machines running windows,
we depend heavilly on client tasks to install ESET antivirus and activate the product on the client machines , the ERA agent is being installed by a GPO and the machines are showing in ERA as "managed"
the big problem we are having is that the client tasks takes too long time to start , for example a task to activate product on 39 machines took more than 8 hours to run on one machine !
all the 39 machines are up and running and respod to ping, and the task shows as "planned" but not executed ! we would appreciate any help to understand why this is happening and how we can overcome the problem
ERA console version :
ESET Remote Administrator (Server), Version 22.214.171.124 ESET Remote Administrator (Web Console), Version 126.96.36.199
Agent version : 6.3 & 6.4
In Attachment a photo that shows the resources on the ERA server ESET Remote Administrator (Server), Version 188.8.131.52 ESET Remote Administrator (Web Console), Version 184.108.40.206