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wcutler

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About wcutler

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    Newbie
    Newbie

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  • Location
    USA
  1. We are using directaccess on laptops with ERA 6. When the clients are onsite the agents work and check in. When the pcs are offsite the agents are not checking in. What needs to be done so agents work when out of the office?
  2. We are using directaccess also. Is there some configuration that needs to be done?
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