Dear All,
in our company we use since 1 year ESET Remot Administrator Server and since now it worked very well.
But now we have a problem with the ERA Agent:
We formatteted and old pc with Widnows XP SP3 and when we deploy the agent from the Server the task starts
then the server shows "Task finished successfully"
but on the pc the Agent isn't installed (no ESET folder under C:\Program Files\ and no Programs to uninstall from the Control Panel) and the proccess, obviusly, doesn't exist.
I've already read the KB
hxxp://support.eset.com/kb3630/?locale=en_US
and the Troubleshooting
https://help.eset.com/era_admin/63/en-US/index.html?fs_agent_deploy_troubleshooting.htm
I checked all the reasons that are wrote there.
Here the features:
It's the first time that it happened a problem like this.
How can I do to fix it?
I'm really frustrated
Thanks in advance
Diego