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jdashn

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  1. I am guessing there are parts of what is in pre-release that are more complex to test, and could have further reaching impact than the exclusion of a port for scanning. Which would be why they've not released this 'fix' as it's a part of a larger update package, that is still being tested. I wonder, though, if this piece could be released to the general codebase, before the testing on the rest of the 'update' is completed. I would guess that you're just going to be doing the exclusion of the ports for scanning on the back end, so pretty simple to test and know is working. Is this maybe one of those cases where Dev and Testing don't know that this part of the update is turning away home use customers, and causing a lot of consternation among the client base (likely a TON more than what you see here, we all know in support you only ever get 1% of complaints via forums, or email -- easier to buy a new product than complain). Heck maybe if Dev and Testing knew they'd be able to put this available for release, but I can't see that with a fully functional forum like this that the moderators here aren't regularly working with dev/test and letting them know of the daily buzz on the forums (heck a few might even have accounts and read?). I'd imagine that releasing a portion of an Update is relatively simple, seeing as how everything has been made more modular with eset, but honestly I dont know how development works here, could be that to uncouple this update from others would mean far more work and delays in other areas. Could be that a large enterprise customer is asking for a feature, and that has been fast-tracked, and other projects have to wait. I guess really what i'm saying is that who knows why it's taking so long, yes it could be that they're waiting to click that button for no 'good reason' aside from 'thats how we do it' .. or it's a lot more complex than the minimal information that we get via the forums would lead us to believe.
  2. @MichalJ I had thought I had seen a post stating that the next version of ERA was planned to be fully cloud based. This will not work for our org. due to the issues I had mentioned, as long as ESET does not plan on ONLY offering ERA in the cloud then we've got no concerns. Thanks! Jdashn
  3. Description: ERA Accessible without internet access. Detail: Would like to ensure that the newest versions of ERA will still allow a locally installed product that would not become unusable if internet access were lost. If our internet provider were having issues i would still like to be able to manage ESET products within our local network, receive threat notices, manage connected devices, etc.
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