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  1. There are some good free softwares out there for viewing browser history logs, and usb access logs. I'd just make sure that keeping browser history is enforced via gpo (if you can). Then they can't delete out the logs after each use, keeping you blind to their activities. While you're at it with the GPO, lock down the browsers so they can't install extensions/addins. You could also lock down (via ESET Device Control) exactly which (down to Serial number, but as broad as make, or model) usb keys' they're allowed to use. I'd also look to disable booting from USB via the bios, and lock the bios with a PW (if you can boot to usb you can run tails or some such with no IT visibility). And like tom said... document, document, document... Talk to your boss, make sure you're in the clear for the 'watching'. Is this user an Admin on the computer in question?
  2. Hello, I believe i've seen a few posts in this forum section about this issue, but they've been archived, without a resolution. This is just one of our machines, most of which look similar to this. I've seen it mentioned that this is due to a hardware fingerprinting issue where the machine gets a new license for each new Mac Address? Seems odd, this tablet does do an ethernet connection, wifi, and cellular, but that would be three.. there are 12 there listed for this machine, since September, and i'd guess by the numbering scheme there have been a 'few' more generated. I'm not totally sure, as this was just reported to me today, but it appears that we might also be loosing task history (and quarantine/detection) on machines that are getting a new license this way. In the other archived posts there are replies that state this is a known issue (with maybe the exception of the history loss) and that it's being worked on, did I miss the post where it's been solved, or is this still being worked on? Is this fixed in EBL, and i should migrate there? Is there some setting, or setup that i've done wrong here? Thanks! Jdashn
  3. @MichalJ I had thought I had seen a post stating that the next version of ERA was planned to be fully cloud based. This will not work for our org. due to the issues I had mentioned, as long as ESET does not plan on ONLY offering ERA in the cloud then we've got no concerns. Thanks! Jdashn
  4. Description: ERA Accessible without internet access. Detail: Would like to ensure that the newest versions of ERA will still allow a locally installed product that would not become unusable if internet access were lost. If our internet provider were having issues i would still like to be able to manage ESET products within our local network, receive threat notices, manage connected devices, etc.
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