Jump to content

Super_Spartan

Most Valued Members
  • Posts

    554
  • Joined

  • Last visited

  • Days Won

    3

Everything posted by Super_Spartan

  1. I have 3 NOD32 licenses. 2 of them will expire soon and I want to remove them from the portal entirely but the only thing I see is to remove devices. How do I de-link those licenses from my account?
  2. Yes offcourse, paid license: I had it do the full automatic optimization but the erratic system behaviour hjappened on multiple installs for both NOD32 and Panda once I stopped using NetOptimizer I didn't have the issue with NOD32 or Panda not even starting after it installed.
  3. You did not answer the question though, does your internet work normally after uninstalling NOD32? We need to isolate the problem first.
  4. I think I figured out the problem. The only different thing I have done recently is I used a Program called NetOptimizer which supposedly is supposed to optimize my internet. This time, I formatted again and installed Panda Antivirus and the Antivirus wouldn't load. I tried reinstalling it again but same result. I think that bogus program is doing some weird settings in Windows that's messing it up.
  5. Yes UAC is enabled and I do get the UAC popup window to accept, after I do, I get that error. I sent you the Log via PM
  6. This is the first time I ever face this, I just installed Windowds 11 Pro For workstations but this time rather than installing it in AHCI mode, I set the BIOS to RAID and loaded the Intel Rapid Storage (RAID Driver). I installed all the drivers, did all the Windows updates, installed all my apps, just like I always do. The first thing I noticed is, usually when I install NOD32, it takes 3 seconds literally to install and startup. This time after it finished installing, it hung at the last phase of installation for like 2 minutes then it loaded up. I tried to import my previous settings XML but that failed. Then I tried to add an exclusion, it shows me this: I then uninstalled it and restarted, then went into safe mode and ran the ESET unistaller and then tried to do the installation again, same exact problem. I have no other security app installed and Windows defender is disabled from its roots as I always do including all of its services.
  7. If you are able to uninstall it in normal mode (not Safe Mode), uninstall it then reboot, then download and run the ESET clearner as admin and do another reboot: Download = https://download.eset.com/com/eset/tools/installers/eset_apps_remover/latest/esetuninstaller.exe For more details: https://support.eset.com/en/kb2289-uninstall-eset-manually-using-the-eset-uninstaller-tool
  8. Just saw this on Newegg. Is this the same old NOD32 with some nice marketing?
  9. I contacted the customer to get those details for you but he said he solved the issue. He said he had to setup some dummy account for the Anti-Theft and now that warning is gone! Thanks a lot
  10. So yesterday I logged in to one of our customers laptop to tweak it for him but he has had already installed ESET Internet Security before I logged in to his laptop. Anyway, there is this warning that won't go away. If I hit Check Again, it goes away immediately then comes back after a few seconds. I also tried creating an account for him on My ESET and ensured to click on the online checks and whatnot where it said it will be done in a few minutes and he got a prompt on his laptop for webcam access so everything is working fine but this warning won't go away. Any ideas?
  11. Pausing Web Access Protection makes no difference Disabling protocol filtering worked
  12. So I was trying to upload an ISO file on Mega.NZ but when I click upload, the progress bar stays at 0% I then tried to upload the file on Let's Upload.org , same thing, it gives an error immediately that the upload cannot be completed. I then disabled NOD32 and the upload started right away Can someone suggest ESET to fix this without me having to disable HTTP scanning?
  13. I didn't try that but as I mentioned, adding Tobbi to the performance exclusions fixed it. @itman I just submitted a technical ticket to ESET
  14. I don't have Gamer mode enabled. What does that do exactly? I was under the impression that it only mutes notifications so they won't come in my way during gaming. You're right maybe ESET is thinking it's a webcam, but adding it to the performance exclusions fixed the issue.
  15. I have an Alienware laptop which has an Eye interaction device built in called Tobii. Today I was just browsing the web when I suddenly started hearing the fans spin up and they kept spinning at high speed so I thought something was fishy. I opened task manager and noticed a process called Tobii.EyeX.Engine.exe having constant 20% usage when normally it would just be 1.3 to 2% usage only. I then Googled this and got a result from Reddit forums of other users having the same issue, they were not using NOD32, some were using BitDefender, others Kaspersky, etc. So I added Tobii.EyeX.Engine.exe to the Performance Exclusions and rebooted. Now the CPU Usage is fine and Tobii is back to only using 1-2% I don't know how to report this to ESET as it's not exactly a false positive since it's not detected as a virus or PUP or anything of that nature, perhaps ESET can whitelist that process or I dunno what they can do about this to solve this issue which may affect thousands of Alienware users and they might not even realise it. Virus Total Report = https://www.virustotal.com/gui/file/2ec7e4761a9e52773ced6a08195a599650438b441f409426ea8a5718dcfe804f/detection File Location: C:\Program Files (x86)\Tobii\Tobii EyeXTobii.EyeX.Engine.exe SHA1 = 22e1f041c3ed069b0369dd18958afbd0aa70c921 MD5 = c9f41b3e6bb6441371d4a8857498c73d
  16. Just saw this on the Dell website under the Alienware Area-51m Laptop Drivers: Dell Security Advisory Update - DSA-2020-059 Any idea what is this?
  17. I have LiveGrid enabled, it's fine now after a reboot. Thanks.
  18. I updated my virus signature and it's still being detected Detection Engine: 21247 (20200429) Rapid Response module: 16159 (20200429) Update module: 1021 (20200218) Antivirus and antispyware scanner module: 1561 (20200326) Advanced heuristics module: 1198 (20200316) Archive support module: 1301 (20200403) Cleaner module: 1208 (20200319) Anti-Stealth support module: 1161 (20200306) ESET SysInspector module: 1276 (20200217) Translation support module: 1796 (20200421) HIPS support module: 1388 (20200331) Internet protection module: 1395 (20200331) Database module: 1110 (20190827) Configuration module (39): 1866 (20200401) LiveGrid communication module: 1061 (20200402) Specialized cleaner module: 1014 (20200129) Rootkit detection and cleaning module: 1019 (20170825) Network protection module: 1682 (20190801) Script scanner module: 1070 (20200406) Cryptographic protocol support module: 1042 (20200227) Deep behavioral inspection support module: 1091 (20200211) Advanced Machine Learning module: 1058 (20200401) Telemetry module: 1059 (20200204) Security Center integration module: 1020.1 (20200313)
  19. What's weird is, if I scan the ZIP File, NOD32 says it's clean but when I extract it, it says CCleaner.exe and CCleaner64.exe are infected! So how come the scan of the ZIP file said it's clean? 🙄
×
×
  • Create New...