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meisam

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About meisam

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    Newbie
    Newbie

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  • Location
    Iran
  1. I sent the log files but after 4 days still not received any reply from them.
  2. It's happening to delete all exe files and giving : "Theart:AutoPlayStudio.A worm" cleaned by deleting.This way i have to find correct setting to stop this coz i've had same files on my PCs and Eset installed but it did not use to detect them as harmful threat. It even deleted my original "Internet Download manager".Please help Even Pause real time protection but it's still deletin evein zip files.
  3. Dear friends; I'm in Mobile Software Service business.I have 5 PCs running windows 7 and 10 and have installed original eset smart security.It's almost a week after i do regular update and eset started deleting all .exe files related to my Mobile software while normal .exe files like .Net.exe files are intact. This is happening on all PCs and those files were not detected as virus before i do update my ESET smart security.Ofcourse i had to add some of installed application to exclusion list. Please help me.
  4. I'm working in Mobile Service business.I have 5 PCs in my work office all of them running original ESET smart security but have different operating systems.From last 2 days antivirus started deleting all my .exe files related to my GSM business but pc software installation are not touched.It happened on all my pcs and never had such problem before.Can you please help me?
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