Leonardo
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Posts
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Posts posted by Leonardo
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25 minutes ago, Marcos said:
Most likely you haven't added your license yet:
Thanks @Marcos
Yesterday before reniewing my license I can saw my 3 devices but after reniewing I have this empty page☹️
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Hello
When I try accessing to my License Manager with "my ESET", I only got an empty page ?!
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55 minutes ago, Marcos said:
You have confused the Password Manager with ESET License Manager accessible via my.eset.com.
@Chevrolet I've created an internal ticket for PWM, probably a manual sync of your license with the PWM backend infrastructure will need to be carried out on our part.
Oups I apologize for my confusion.
I will create a new thread...
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Hello,
Not sure that my problem is the same but when I try to open my Licence Manager with "my ESET", I got an empty page ?!
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43 minutes ago, Peter Randziak said:
Hello guys, @Leonardo
the update should be already on all update channels, so just run manual update now to get it.
Regards, P.R.
Thanks @Peter Randziak
Just done with success?
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Hello,
Still 1332 for me.
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3 minutes ago, Marcos said:
My understanding is that this feature is to be enabled on servers so no need to wait for future versions of the product. When the French partner is ready to offer the program, we will enable it also for users with the current v12.
No problemo @Marcos , I have the same understanding?
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17 minutes ago, Marcos said:
The referral program will be enabled for French users a bit later.
OK, so I will wait for the next update?
Thanks @Marcos
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Hello,
I upgraded my ESET IS and now I have v12.0.27.0.?
But the Referral program link is missing on my GUI?
I can see the link on the following screen shot here: https://support.eset.com/kb7045/
Can you help me ?
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9 hours ago, Marcos said:
Changing the name from "Home" to another one, e.g. "HomePC" should fix it. This is a known issue of the Anti-Theft portal that should be fixed soon.
Thank you very much @Marcos !
Your trick solved my problem?
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6 hours ago, Marcos said:
Changing the name from "Home" to another one, e.g. "HomePC" should fix it. This is a known issue of the Anti-Theft portal that should be fixed soon.
Hi @Marcos
Thanks, I will try ASAP today afternoon and let you know the result.
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1 hour ago, Rami said:
To be honest no I don't know but @Marcos should reply as soon as he is available or when he sees this topic
You can also send a support request to your local support team , you can do that from the ESET GUI
Thanks, I'm working and only back at home tomorrow, If Marcos does not answer, I will contact the support team tomorrow.
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Thanks for your help @Rami
Now I will disable anti-theft on my PC and wait for a solution.
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2 hours ago, Rami said:
When you access myESET , you cannot change any settings for your newly added PC right?
Try to disable Anti-Theft , make sure that you have added the right e-mail and password and then re-enable Anti-Theft in ESET in PC
Hi @Rami
Thanks, you are right.
I tried to disable and then re-enable anti-theft but the problem is still the same.
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11 minutes ago, Rami said:
Check the link I have provided and see if you have missed any steps, if not please do reply so some of the Admins/Mods can take a look at your issue.
Also try restarting your PC , maybe when you restart your PC so you do restart ESET services it might refresh something and make it appear on the website/or give you options in the website
Hi @Rami
Thanks for your help! I check the instructions on your link and restart my PC but no change☹️
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5 minutes ago, Rami said:
Did you setup the Anti-Theft inside your ESET in the PC? , and don't worry your English is good
?
I had only entered my Email address and password to connect my PC at "myESET" account.
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Of course?
My English is poor...
As you can see on my screen shots, ESET IS notifies that I will optimize the anti-theft, but when I connect to my "myESET" account and click on the related device I got an empty screen whitout access to the parameters.
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Hello,
I'm paid user of ESET Multi-Device Security. Yesterday I activated anti-theft and On my Home PC I get a message for optimizing anti-theft but when I got to myESET site there is an issue and I cannot access to this device.
Can you help me ?
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25 minutes ago, BALTAGY said:
I don't understand!! If you have a free Antivirus and you believe it's 100% protection why bother with paid Antivirus like ESET and keep posting that ESET is bad in tests ?!!
There's no such a thing is 100% protection or 100% performance, If the test said ESET 100% i will tell you it's a lie
I can simply get some samples that will show these Antivirus programs as 0% protection or maybe i will make it 65%
+1
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Hello,
I have contacted the support team today
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Hello
Nobody can help me to solve this problem with Lastpass on Chrome secured banking browser ?
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11 minutes ago, Marcos said:
It is not possible to add extensions to the secure browser. LastPass is supported so if you had it already installed, it should be loaded by the secure browser too. What version of LastPass do you have? Do you have the latest version of the Banking and payment protection module 1128 installed?
Thanks @Marcos for your answer.
I'm using Lastpass free 4.9.1 and yes my banking version is 1128.
When I try to install Lastpass I get the error message : "Package incorrect : "CRX_FILE_NOT_READABLE"."
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Hello @Rami
You are right ! That is a very friendly program?