[nod 32 asking for password]

Hi after a reboot i cant access or update my nod32 anymore its asking for a password to enter settings and its saying not activated im a beta tester im on the latest version 10.0.171.0 the main window says in green you are protected and then this product is not activated and you are not protected do i have to reinstall it again or is there any way to fix this because i didnt set any password for it anywhere i dunno why is it asking me for one

 

Regards

[8.0.319.1 For years everything was ok and memory leak come !]

Hi im using 8.0.319.0 on xp pro sp3 and im having the same issue ekrn.exe is using from 600mb to 1300mb ram after i reboot goes back to normal but as i keep my laptop on 24/7 after 1 or 2 days goes back to high memory usage and u all know xp only recognozes 2.93gb of my 8gb of ram so the os becomes slow as hell impossible even to open a browser