My clients won't report back to ERAS for updates. I increased the verbosity of the log, tried to update again, and checked the log file. This is what I got:
[2013-07-18 10:38:58.352] V5 [51e81a2201c2] [0000014c] <SESSION_INFO> Kernel connection from IPaddress:Port accepted
[2013-07-18 10:39:58.349] V5 [51e81a2201c2] [0000014c] <SESSION_INFO> Kernel connection from IPaddress:Port closed (code 0, took 1m 00s 000ms, name '', mac '00-00-00-00-00-00', product '', product version '', virus signature db version '')
The update failed. I looked in services.msc, and the ESET RA HTTP Server service is stopped. I started the service, and got the standard "The ESET RA HTTP Server service on Local Computer started and then stopped. Some services top automatically if they are not in use by other services or programs." I tried to start the service, checked the log again, and saw this:
[2013-07-18 10:38:47.165] V1 [51e80f690000] [0000133c] <HTTPSERVER_INFO> unregistering mirror server [2013-07-18 10:38:47.165] V1 [51e80f690000] [0000133c] <HTTPSERVER_INFO> registering mirror server [2013-07-18 10:38:47.165] V2 [51e80f690000] [0000133c] <HTTPSERVER_ERROR> Problem with reconfiguring mirror server after configuration initialization. [2013-07-18 10:38:47.165] V2 [51e80f690000] [0000133c] <HTTPSERVER_ERROR> http server cannot start.
How do I get this service to start and stay started? Any help would be appreciated. Thanks.