CTSI

When I try to update the Virus Signature Database for ESET File Security on Windows server 2012, I am getting the error message "Virus Signature database update ended with an error General Compiler error.". I have already gone to "Setup>advanced setup>update>general>Clear Update Cache>and clicked Clear" but I am still getting the General Compiler error every time I try to update. Please advise me on what to do next.

39 items totalling 17.6MB.

Is it possible to set eset to automatically delete/purge quarantined items after a certain period of time? I do not want my quarantined items folder to become full and cause system instability. I know that I can manually delete quarantined items but I need to set an automatic plan to delete them after a few months or so.