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  1. Dear ESET team and followers, I run a Endpoint Antivirus licence for my 13 employees for several years now. I use Mobile Security on several devices (Android), too, and I would buy everything again and recommend it. That´s why I bought Parental Control without any doubt... but it doesn´t work AT ALL. No activity of my 12 year old is on protocol. No reglementation works on the childs mobile (she´s lucky about it!). I get the summary mails, the apps are running fine (the surface is brilliant, as usual) - but no activity is screened, no limitation is working. The app seems to be deactivated. Reinstalled it several times, pressed every knob, I know the usual tricks. No success. I wrote to your service (ESET Germany), got confirmation mails and ticket numbers back. Two times. No reaction ever, for fifteen days now. Today I let Google Play refund my money and deinstalled the apps. Total disappointment in function and service. Do you have any explanatation? Friendly regards Lutz
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