TomTomTom

This morming I had about 40 machines with the problem. For me also a reboot of the ESMC server solved the problem. Mysterious but not satisfying

Hi there, I have the same problem on some (now 2) machines..... Checked everything. seems to be OK, but still the problem. On one machine (with internet connectivity) I disabled the firewall, then it worked. But the other one has no Internet connection, so disabling the firewall gave no solution. CU

Thanks, that's it

The ESET product description states that a software inventory is included. I would have expected an inventory of all installed software products. When I look through the Management Center, I only find the installed ESET software products. Can I also inventory all the "other" installed applications? If so, how? Thank you

I think I found out the reason for multiple scans: In my dashboard I have a selection "last scans". There were several machines not scanned. After selecting details I perhaps clicked on the name of the static group and not on the machines name for sending a on-demand scan. So a lot of machines received the command

Hi, having the same Problem. Can you explain in details how to "migrate Manually" the SSL certificate. Thanks

This looks also very mysteriously for me. As writtan, it happend not only once. And ist there a way to stop the tasks?

As you can see in the screenshot, The 4 Tasks started exacty at the same time. I only sent the task once The same is shown at other machines.

I started a remote scan on some of my machines. But there you can see, that the scantask runs more than once. on My machine (see the screenshot), it runs 4 times parrallel. It is not the only one, whre this happens. Is this a known issue? I Updates last week from Eset 6.x to 7 Is the a way to stop the remote initiated tasks on the machines?

@Marcos: You wrote: We plan to update the Mirror tool to support the new format of modules used in Endpoint 6.6. EFSW v7 and other v7 server products will support creation of mirror for Endpoint 6.6 and newer. What do you think how long do we need two mirrors? For 6.5 and 6.6... Because for the server versions there is no 6.6 available yet. When will be the new version available? Thanks Thomas

I have a lot of clients without an internet connection. So I need to update the endpoint product by mirror. How should I proceed to change endpoint to the new version without updating all of my clients in one rush? Do you have an idea? Thanks

Hi, if I update my mirror to Endpoint 6.6 (it is my ERA server), the new 6.6 clients will get their updates from there correctly. Ok, but do all my other clients with client version 6.5 receiving the updates still in the right way? I do not want to make experiments Thanks

ok, solution is found: Very simple -> Took other Windows Virtio Drivers for the virtual machine

OK, I can delimit the problem a little bit, but can not find a solution yet: The problem still exists in my virtual installation. On a hardware server everything works fine. The virtualisation environment is a PROXMOX server. Any ideas? Is there something special to install/switch off/....? Thanks

Any idea? Still the same behavior. I tried to install Filesecurity manual and via ERA. I did a complete new installation of Server 2016. There is still the same problem.

Sad news: After a reboot everything is back to start: Web- and Phishing Protection is disabled

I left everything default. Where can I find the switch for protocol filtering? OK, I found it. Disabling and then enabling was the solution. --> crazy Thanks

Hi, I started with Server 2016 now. When I installed Filesecurity and Agent after a reboot Web- and Phishing Protection is disabled and there is no way to enable it. Also the Windows Firewall does not start. Has anyone an idea? Thanks Tom

Hi Michal, no, the client is not a cloned client. But there is no more investigation needed. The client is shown "normal" this monday morning again. I do not know what happend with ERA last week, this was the first time after more than one year, I had a behavior like this.

As I can see in the client details in ERA, the client is shown with its old data of license. Suddenly a license is "used" that ends in February 2016. I deleted the client in ERA, and it came back with the same shown error

Hi, what happens here? On one of my clients today is shown red and in the details you can see "License expired". Client rebootet, still the same. On the client everythin looks fine. It is only on one client. Anyone an idea what happens here? Also the installed version is shown as 6.2.2033.1. But installed is 6.4.2014.2 Thank TomTomTom

Hi there, I want to have a list of my computers in my network where a standardgateway is set in the network properties. Most of them have no internet access, but several have. Now I want to have an overview, if someone with admin rights had set the standardgateway to get internet access. Is this possible with a report, created in ERA? Thanks TomTomTom

Had the same problm this week with one of my clients. Everything worked fine for several months. But after a reboot the computer was red in the ERA Console and details showed the product is not activated. Nothing helped but the new installation of ESET client.

Sorry for deleting this. But we had an outage of our DNS-Server this day. After restoring the DNS everything worked fine again.

Hi there, I have a set of computers in a static group. A policy is assigned to these computers. Also settings for the firewall are done in this policy (rule 1). Now I have 2 computers in this group where I want to extend the firewallsettings. But only for these 2. If I generate a new rule (rule 2) and assign it to the 2 computers the origin settings are lost. How do I have to configure the settings so that they are in addition all the settings (rule1 and rule 2). Thanks in advance