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TomTomTom

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  1. Hi,

    we will install a CITRIX environment. So there will be a Citrix Cloud Connector and several servers (Server 2016) for the Citrix Virtual Apps and Desktops.

    I am running the ESET PROTECT in the newest version and on the new serveres wil be installed the newest version of ESET File Security. Where can I find a best practice for the setings of the Policies for my new CITRIX environment?

    Thanks for support

    CU

    Tom

  2. Hi Martin,

    I checked my system in the state before installing the new Java:

    - The environment variable JAVA_HOME does not exist (surprise - but the system is running and everything works fine)

    - Java -version shows 1.8.0_231

    Then I let the update run with the result I can not connect to the ESMC console.

    - Java - version shows 1.8.0_241

    - setting a JAVA_HOME variable brings no improvement

    Has anyone an idea what can I do further? How and where can I check the Apache Tomcat configuration? The ESET environment was installed out of the box....nothing special

    Thanks

  3. My ESET System is running in stable state now for a long time....

    My server reports that the is a Java update available (Java 8 Update 241). I did the update, restart the server and tried to connect to the Management Center. The Management Center is no more available. Local and from other computers.

    I uninstalled the Update, installed the old Version (Java 8 Update 231) and had no success to give the Management Center to live again.

    The only thing that worked is to restore the server to the state before I did the Java update.

    Has anyone the same experience? What can I do to keep Java up to date, but having a working Management Center?

  4. Thanks Farah,

    I did the command as you described. First I had a errormessage, the database is in use, bur after stopping the ESMC it worked.

    But now I have the next problem:

    The webconsole is starting, then I type my username and password. Login does not work, but I get an errormessage:

    Login failed: Connection has failed with state 'Not connected'

    Before I did the restore it worked with the usernam/password

    What else can I do?

    Thanks

  5. Thanks for the link Marcos. The Backup of my database worked, but while restoreing the database on the new server I receive the following errormessage:

    C:\Windows\system32>SQLCMD.EXE -S Servername\ERASQL -d ERA_DB -E -Q "RESTORE DATABASE ERA_DB FROM DISK = N'C:\_install\DBBACKUP'"
    Msg 3102, Level 16, State 1, Server Servername\ERASQL, Line 1
    RESTORE cannot process database 'ERA_DB' because it is in use by this session. It is recommended that the master database be used when performing this operation.
    Msg 3013, Level 16, State 1, Server Servername\ERASQL, Line 1
    RESTORE DATABASE is terminating abnormally.

    What is running wrong? As I can see the command looks good. Reboot does not solve the situation.

  6. Hi there,

    I tried to change my Java environment from Jre-8u201 to JDK 11.0.2

    I did all the steps explained in the support article "Install ESMC Web Console using JDK". (finding here: https://support.eset.com/kb7088/#)

    I followed the szenario with Tomcat version higher than 7.0.90. Everything looks fine, but step 7 will not work. The Apache Tomcat service will NOT start anymore. Also rebooting the server will not fix the problem. Reinstalling the jre will make it possible to restart the service.

    I downloaded the JDK here: https://www.oracle.com/technetwork/java/javase/downloads/index.html

    Thanks

    Tom

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