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Pinni3

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Posts posted by Pinni3

  1. Please remember, that when You creating install task, You have to assign licence.

    I would create different task for each licence, activation is automatic if computer have access to ESET servers.

     

    So if I understand correctly, You used task with old licence and want to pass new one. I would try to make new install task with correct licence and reinstall it..

  2. Hey guys

    Default landing zone in my ESMC is lost & found. This group dont have enough policy settings. Most of computers that are connected to my ESMC are from plenty of ldap servers. Sometimes there are problems with local dns server configurations, and after sync task computer stays in lost & found.

    Is there any chance to setup for example display message :

    - computer lands in lost & found dynamic group.

    - client task is scheduled but not launched

    - On next hour task started to work (IF computer is still in that dynamic group), and work for example every 20 minuts untill its within that dynamic group ?

     

    Thanks for help

     

    Greetz

  3. Its not only mirror tool problem. Im troubleshooting update task and apache proxy from about week now. Im getting :

    - package not found

    or

    - GetFile: Failed to process HTTP request (error code: 20014, url: 'hxxp://repository.eset.com/v1/com/eset/apps/business/eea/windows/v7/7.2.2055.0/eea_nt64.msi')

     

  4. Please try this one :

    Linux and Virtual Appliance users

    To reset the Web Console Administrator password follow the steps below. The administrator password must be at least 8 characters long.

    1. Log in to the Linux console on the machine where ERA 6.5 is installed as root
       
    2. Save your password to the variable NEW_PASSWORD (for security reasons). Type following command, where <password> is substituted by your new password.
      export NEW_PASSWORD=<password>
       
    3. Run the following command to change your password for the new one:
      /opt/eset/RemoteAdministrator/Server/setup/installer_backup.sh --skip-license --server-root-password='env:NEW_PASSWORD'
       
    4. Run this command to remove your password from variables:
      export NEW_PASSWORD
       
    5. Restart the ERA Server service.
  5. 8 minutes ago, Marcos said:

    I assume 5.5.62 is the version of MariaDB which is not supported.

    Please use MySQL or MS SQL instead. For db requirements, please refer to https://help.eset.com/esmc_install/70/en-US/sql_server_windows.html?database_requirements.html.

    Its mysql db, mariadb is not supported :)

    Quote

    mysql  Ver 14.14 Distrib 5.5.62, for debian-linux-gnu (x86_64) using readline 6.3

     

    # dpkg -l | grep -e mysql -e mariadb
    ii  libdbd-mysql-perl:amd64              4.050-2                      amd64        Perl5 database interface to the MariaDB/MySQL database
    ii  libmariadb3:amd64                    1:10.3.17-0+deb10u1          amd64        MariaDB database client library
    ii  libmysqlclient18:amd64               5.5.62-0+deb8u1              amd64        MySQL database client library
    ii  mariadb-common                       1:10.3.17-0+deb10u1          all          MariaDB common metapackage
    ii  mysql-apt-config                     0.8.14-1                     all          Auto configuration for MySQL APT Repo.
    ii  mysql-client                         5.5.62-0+deb8u1              all          MySQL database client (metapackage depending on the latest version)
    ii  mysql-client-5.5                     5.5.62-0+deb8u1              amd64        MySQL database client binaries
    ii  mysql-common                         8.0.18-1debian9              amd64        Common files shared between packages
    ii  mysql-server                         5.5.62-0+deb8u1              all          MySQL database server (metapackage depending on the latest version)
    ii  mysql-server-5.5                     5.5.62-0+deb8u1              amd64        MySQL database server binaries and system database setup
    ii  mysql-server-core-5.5                5.5.62-0+deb8u1              amd64        MySQL database server binaries

     

  6. Hi and Hello :)

    I wanted to upgrade my ESMC to the latest version but installer say that Im using not supported db version. Is there any bypass ?

    Quote

    019-11-13 07:25:48 Information: Installer: GUID loaded from config-file with value: 24babe58-9d64-416b-9894-c395dacced81
    2019-11-13 07:25:48 Information: Installer: Installed version loaded from config-file is: 7.0.471.0
    2019-11-13 07:25:48 Information: Installer: Installed locale loaded from config-file is: en_US
    2019-11-13 07:25:48 Information: Installer: Checking installed version...
    2019-11-13 07:25:48 Information: CheckVersion: Action invoked with:  --current-version 7.1.503.0 --installed-version 7.0.471.0
    2019-11-13 07:25:48 Information: CheckVersion: Set output property: P_VERSION_STATUS = UPGRADE
    2019-11-13 07:25:48 Information: CheckVersion: Return code: 0
    2019-11-13 07:25:48 Information: Installer: Checking of installed version was successful
    2019-11-13 07:25:48 Information: Installer: Status of current installation is: UPGRADE
    2019-11-13 07:25:48 Information: Installer: Checking database connection ...
    2019-11-13 07:25:48 Information: DbCheckConnection: Action invoked with:  --current-version 7.1.503.0 --db-admin-password ********** --db-admin-username ********** --db-connectors-dir /tmp/tmp.afINoDHXZC/setup --$
    2019-11-13 07:25:48 Information: DbCheckConnection: Set output property: P_DB_CONNECTION_STATUS =
    2019-11-13 07:25:48 Information: DbCheckConnection: Set output property: P_DB_STATUS =
    2019-11-13 07:25:48 Information: DbCheckConnection: Set output property: P_DB_UPGRADE =
    2019-11-13 07:25:48 Information: DbCheckConnection: Set output property: P_DB_USE_FIRST_USER =
    2019-11-13 07:25:48 Information: DbCheckConnection: Set output property: P_DB_PORT = 3306
    2019-11-13 07:25:48 Information: GetDatabaseServerConnectionStringWithoutEscape: Created connection string: 'Driver=MySQL;Server=127.0.0.1;Port=3306;User=******;Password={******};CharSet=utf8;NO_LOCALE=1;NO_SSPS=$
    2019-11-13 07:25:48 Information: Entering function: void Era::Setup::Common::CustomActions::CDatabaseReader::TestConnection(const string&, Era::Setup::Common::Database::Framework::ConnectOptions)
    2019-11-13 07:25:48 Information: Leaving function: void Era::Setup::Common::CustomActions::CDatabaseReader::TestConnection(const string&, Era::Setup::Common::Database::Framework::ConnectOptions)
    2019-11-13 07:25:48 Information: Entering function: std::__cxx11::string Era::Setup::Common::CustomActions::CDatabaseReader::GetVersionCommentOfDbServer(const string&)
    2019-11-13 07:25:48 Information: DatabaseReader: Recycling current DB connection.
    2019-11-13 07:25:48 Information: Leaving function: std::__cxx11::string Era::Setup::Common::CustomActions::CDatabaseReader::GetVersionCommentOfDbServer(const string&)
    2019-11-13 07:25:48 Information: Entering function: std::__cxx11::string Era::Setup::Common::CustomActions::CDatabaseReader::GetVersionOfDbServer(const string&)
    2019-11-13 07:25:48 Information: DatabaseReader: Recycling current DB connection.
    2019-11-13 07:25:48 Information: Leaving function: std::__cxx11::string Era::Setup::Common::CustomActions::CDatabaseReader::GetVersionOfDbServer(const string&)
    2019-11-13 07:25:48 Information: SQL Database server version is '5.5.62', which is considered as NOT SUPPORTED.
    2019-11-13 07:25:48 Error: Provided database is not supported
    2019-11-13 07:25:48 Information: DbCheckConnection: Set output property: P_DB_CONNECTION_STATUS = 77700
    2019-11-13 07:25:48 Information: DbCheckConnection: Return code: 0
    2019-11-13 07:25:48 Information: Installer: Provided database server is not supported. Please check the documentation for the list of supported databases.
    2019-11-13 07:25:48 Information: Installer: Error: Provided database server is not supported. Please check the documentation for the list of supported databases.

     

     

  7. Hey Guys, long time didnt been here, but I have couple of things that I think should be considered in future releases.

    1. Add static group as a filter into building dynamic group. I have 30+ "main static groups". When I say "main static groups" I mean, 2nd degree static groups (1st degree is ALL) and I want to build dynamic group that will be filtering computers only from those static groups.

    2. When building reports, I can add static group name as a column. There is a lack of doing 2nd degree static group or displaying full path of computer All\static group#1\static group#2\static group#3\computer name

    3. There should be some output for comitted changes within console. I had couple of situation when some admin added client task, modified it or even removed it. It could be writen within some txt file.

    4. Lack of era proxy in 7th generation of console is real problem when I use linux installation. Mysql allows only 10k connection at one time. If There would be proxy, I would be able to aggregate those connections and connect many more of clients

  8. Create custom static group named "shared tasks", assign those tasks to that static group. Then, create new permission groups where using client tasks from that static group is allowed...and assign users to that permissions group.

    No access typically shows up when its assigned to something for example dynamic group.

  9. This issue happend to me and I had same problems. 

    - agent stoped reporting to console

    - reports stop incoming

    ...everything was ok when I restarted server...

    And When it comes to configuration There were also no changes made. Just did an upgrade. 

     

    Like I said. Just pm me and I will help. Thats it

  10. @jimmy09 I dont know how's Your env, but mine is 35+ locations and about 6k agents. So yeah, my env is production env...high scaled. I told You guys that I had SAME problems, SAME result. I was sure that there is some server problem or agent broken. It wasnt server problem....

    You dont read what Im writing. My configuration was same for era 6 and ESMC ....and with era 6 I didnt had any problems at ALL. ESMC works in different way than it was in past, thats why You need to consider re-check Your environment.

    Why same product works for me but not for You guys ?

    Do what You want, I wasnt passive in looking after my issues. I talked with my local support and staff from here, and now Im where I'm. Im off, if someone want to look after possibly issue feel free to PM me. I will try to give my best to help.

     

    Greetz

  11. 2 minutes ago, andy_s said:

    To make 2 tasks I'll need the second one (with shutdown) be started after first (with scan) is finished. How could I make it?

    Only option is to setup second task on specified date. If You use smart scanning, You are able to predict time You need to make a full scan.

    To be honest, I run quite large scale environment and I run scan's when people work. So I get results right after task is completed.

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