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Anand Rachaita

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Everything posted by Anand Rachaita

  1. Hello Team Found malfunction error in era dashboard on server machine i see some error in eset rough detection sensor. i attach screen shot of the error.check & tell me what's the issue. Regards Vimarsh P.
  2. Hello Team I have some clients installed with eea 6.4 and era 6.4 manage so i see some lock it say read only but i have some clients who dosent have any read only lock so how to remove this read only lock i attach image of lock symbol. Regards Vimarsh P.
  3. Hello team can eset support Silvermont microarchitecture is also x86 & x64 base. Becasue i have same types of architecture in all machine and eset not running on it. Regards Vimarsh P.
  4. ok let me see in era but if i have radmin remote desktop software and its installed in different location in 1 pc software installed in root drive , in 2nd pc software installed in d: drive so what i do in that case for exclusion. Regards Vimarsh P.
  5. Hello Team how to do centrally exclusion in era 6.4 if i have my genuine software found in virus detection so how to exclude it in all pc. Regards Vimarsh P.
  6. ok so i am right on my way for martin's mention method split clients in 2 activation task. Regards Vimarsh P.
  7. Hello Team How to combine 2 license if i have 25 user x 2 boxes means 50 user i want to install 50 clients so how to combine 2 packs of 25 user in activation. Regards Vimarsh P
  8. ok let me check then i post. Regards Vimarsh P.
  9. but how to backup & restore in new machine and how to connect agent again to new server(Same Ip & Same Computer Name) only hardware and os change. Regards Vimarsh P
  10. Hello Team how to backup era 6.3/6.4 include agent connection & policy with database? Regards Vimarsh P.
  11. hello you can use batch file creation by download setup from eset website & put setup's in root/Apache/htdocs/eea_nt32.msi & create live agent installer and edit it via proxy server settings and run batch file in other system. Vimarsh.P
  12. nop i dont but let me check drivers renaming then i will post next status. Regards Vimarsh.P
  13. Hello Team After install Eset V.9 or V8 new builds on Windows 8.1 Pro System Hang On Startup. I troubleshoot startup all is ok when i disabled eset service (ekrn.exe) or rename ekrn.exe also check try to delay but same issue system hangs on startup. i attach some log to you form sys inspector please check it & reply me soon. Regards Vimarsh.P Intel_NUC.zip
  14. Hello Team it shows DNS request timed out. timeout was 2 seconds. Server: UnKnown Address: 192.168.x.x Non-authoritative answer: Name: edf-business.cloudapp.net Address: 191.239.16.130 Aliases: ela.eset.com Dns Request Time Out What Should We Do in that case?..... Reagrds Vimarsh P.
  15. offline means what u want to create offline for not connected to your network ? or outer network ?
  16. contact support team man its a very good product in endpoint also i have 3000 users in my network no problem till now.thanks to eset support and me.
  17. as soon ad possible but it depedent on which triger u apply.
  18. thanks for reply let fix it fast and i have 25mbps speed pure so no internet issue but if bug then fix it fast. Vimarsh P.
  19. Hello i cant download 32 or 64 package form local deployment in all in one installer if any one face problem in 6.4 era post here screenshot attached error - object not present in object storage regards Vimarsh P.
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