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shaik

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Everything posted by shaik

  1. Please advise any example rule in endpoint security to allow patch manager tools to run the scan on eset endpoint installed pc, we need to allow gfi languard product scanning and installation, once eset installed machine is not pingable also. I tried making my vlans as trusted and also other settings but no luck , any guidance to that will be helpful. thanks shaik
  2. Users are complaining that it slows teh machine , where the schedule scan is in night but if not done to scan when the pc restarts. Please advise. thanks
  3. Dear Support, We need to allow some of the remote utilities which are detected and removed by the eset, please advise a process to make them while list to a group of machines. Thanks shaik
  4. Dear Support, i would like to know the best method to allow all my internal vlans including server vlan to have trusted connection using a personal profile pushed from remote administrator. Any support is highly appreciated, all the extra security features like botnet and rogue detection bundled with firewall is making admin life harder. Thanks Shaik
  5. Dear Support, I would like to know if there is a method from policy which can be set to allow the stopping of scan for users without admin login. thanks shaik
  6. I was waiting for the error to occur , as mentioned this error is not persistent after a while eset gets updated automatically. Now i was able to capture the error as you mentioned. Please see the logs attached in private message.
  7. Can you please advise if Cisco ISE 1.4 is compatible with ESET endpoint security 6.3 , could be that is the issue ? Thanks for your advise. shaik
  8. Dear Bdeep, We are trying to enforce AV isntallation with updates not older than 15 days and windows updates. What i noticed is that when ISE does the portscan ESET HIDS blocks it , i have added our internal vlans under trusted network in eset firewall. ISE pops up with no AV detected , we are using ESET endpoint Security . shaik
  9. Dear Support, I am facing issues with cisco ISE client configuration ,with ESET endpoint security 6.3 with HIPS and firewall enabled cisco ISE is not able to identify it as a valid antivirus software and doesnt allow the network access as per the rules. Please advise if there is any particular documentation about this integration. shaik
  10. I have configured my updates all through proxy , as i belive that is the better way. I do get updates and after some troubleshooting the client update was fixed as i found that migrated old policy was having mirror. For file servers this error comes up multiple times but end of the day you will get 1 or 2 updates. Please advise and check if my attached configuration on the eset security product is proper and same done on the agent policy . Please advise as i am having this on some 5 servers now but expecting to push the installation to another 100 servers. shaik
  11. Or to make this particular category as informational only.
  12. What about adding to safe list , i am reluctant about strict cleaning based on my previous experiences.
  13. Yes i was refferring to that kb, as per the kb you need to configure the proxy to none . but how will the update work when there is no proxy and mirror configuration ? I removed the mirror and did clear after that also system doesnt take update, i will restart then check on a client but that will not be feasible on the servers. Please check tthe attached screenshot. Advise. shaik
  14. We are deploying the latest eset file security 6.3 version, there seems to be an error to all the servers when using the proxy server method or may be with mirror method also . Mentioned error", the following warning occurred: Undocumented serious error (1106)" sometimes disapper themselves and update runs back normally if you troubleshoot one server by clearing the update and then do update as mentioned in one of knowledge based for home products. Please advise what can be done with this issue , i cannot troubleshoot or uninstall/restart servers frequently. shaik
  15. Dear Support, I am having approximately 300 Mac machines needs eset, i am trying to install the agent remotely with all the required remote sharing enabled on mac as shown in knowledge base but the task fails. If i use the live agent installer method and install the agent first then i am able to push the antivirus. Please advise troubleshooting method to control the process remotely. thanks shaik
  16. Dear Support, I would like to know what can be done for the alert which is detecting this toolbar being installed part of the real player program, how can i control this behavior of eset alerts of shown as critical can i remotely do the deleting of this file on a case by case or set this particular program exe as unwanted and for removal list. Please advise as many users have this shown as threat , where as an admin has no control on remotely deleting this installer files. thanks shaik
  17. Dear Support, We pushed out remote administrator agent on some clients which were having the eset 5 version and that other remote admin server is still available but since the agent is pushed those clients do not take update. Please advise if i can rectify that situation till i push new eset 6 to that clients. Also i have issues which mac agent pushing, after the agent installation using live agent methods i can push the eset 6 but cannot do the agent pushing initially. shaik
  18. We found this on majority of computers, and apart from this we have same status on sub product: Antivirus also, when will the alerts rechecked or resettled by default ?. for firewall alerts we disabled the notification in agent settings but what about antivirus what shall i do ? Thanks for response. shaik
  19. Eset 6 has more security features and has a good engine but the remote administration tool is becoming annoyance as task to do simple remote installation increases by going to server task and then client task and activation so many tasks.... Well i am living with it but main issue is now that all my clients show this error"Windows Security Center indicates that the feature is not installed or is not running properly" my domain policy is no security center and windows firewall since long. Now that eset has firewall feature i have it with the domain level network trust and automatic mode.
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