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anirbandutta

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Posts posted by anirbandutta

    Confusion about ESS

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    THANK YOU for your reply.

    1. ESS will remain as is but why not release 2017 version or beta version for ESS?

     

    2. Means ESS have Ransomware protection?

     

    3. Yes but previously when I google about 'ESET Website' result it was showing: esetnod32.in   so it was distributer website? Now when I try to access esetnod32.in it's redirected to smartsecurity.in  & show 'Site under constraction. Please try again.'

     

    4. Why ESET change it's partner?

     

    5. https://www.facebook.com/IndiaESET/?fref=ts        Is it official ESET Facebook page? If no then give me official Facebook page link.

    Confusion about ESS

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    SORRY FOR MY INCORRECT ENGLISH

     

    ALL ESET PRODUCT ARE EXCELLENT. NO DOUBT.

     

    ESET start it's Beta version. EAV, EIS & ESSP 2017 version or version 10. But what about ESS? It's name change to EIS or it's still remain same? If yes then why it not showing ESS 2017 version? EIS & ESSP 2017 have Ransomware protection. But EAV & ESS 2017(if ESS 2017 release) ? without Anti Ransomware?

    Mainly why ESS not showing it's 2017 version or version 9 to 10?

    ESET discontinued it's website for India ( smartsecurity.in ) & showing: Site under construction.  Please try again later.

    When I visit www.eset.com & select country India it's redirect to https://www.eset.com/int/business/partner/find/india/& show Indian partner. But why ESET stopped it's Indian official website & also official Facebook page?

    If I have ESS 9 activation key should I apply it on ESS 2017 version? (if ESS 2017 or ESS 10 release)?

     

    PLEASE PLEASE ANSWER ALL MY QUESTION. I TRUST ESET THAT'S WHY I QUESTION ABOUT ESS. THANK YOU.
     

     

     

    False alert

    in Malware Finding and Cleaning

    Posted

    The detection is correct - the software package has a toolbar bundled. Detection of potentially unsafe applications is disabled by default so you must have opted for detection and enabled it after installation in the advanced setup.

    But no toolbar installed on my system when I Ignore & use this software.

    ESET Internet Security 10 Beta

    in ESET Beta Products for Home Users

    Posted

    If I turn off network discovery on my computer, my PC visible to others? I am using broadband with ESET Internet Security 10 beta 10.0.171.0. Why Home Network protection show other user IP & MAC ID. Is this 2 thing will be visible to others if I using ESET Internet Security with turned off network discovery? Please reply me. Thanks.

    Missing features

    in ESET Internet Security & ESET Smart Security Premium

    Posted

     

    Bro, some problem happened sometimes with ESET & customer care in India is not good. That's why I told this all. Is anything wrong with it??

    What does the features of the product (or lack of anti-features and use of certain buzzwords to be correct) have anything to do with how good/bad the customer care is in India ? The title of your thread is "missing features", but a more appropriate title would be: "customer care in India is no good, can you help me ? ".

     

    "Facing update problem sometimes. Also customer support is bad."

     

    Then write a bit about your update problems and what customer care in India was unable to help you with.

     

    Update issue: Try to update......it takes update & apply but show previous database number(example: 13590), current version number as of 6/3/2016, 19:21 is (13591).

    Missing features

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    The only problem I have is with people bashing any software who rather complain than ask for help. All products have certain things that are a little confusing to many people, me included, but we learn how to use that product.

    This is not the only forum I see the same stuff over and over. Those people should buy a computer and use every piece

    of software that was pre-installed then try to get help from the manufacturer. Good luck.

    You should try telling doctors and lawyers how to use a telephone, 47 years was enough for me!!!!  lol

     

    PS.....I only changed a few things from default to make life easier for me.

    Bro, some problem happened sometimes with ESET & customer care in India is not good. That's why I told this all. Is anything wrong with it??

    Missing features

    in ESET Internet Security & ESET Smart Security Premium

    Posted · Edited by anirbandutta

    Complex settings. User need to set everything. Database update problem. Many false detection detect uTorent. Bad customer care in India. Toll free number & ticket submit ddepartment is very bad.

     

    ken1943 say:
     

     

    If you read that about another product, why are you even here ?  Buy that one !!!

     

     Yes I have already purchased a new product & it's better than ESET. As I have an active license of ESET that's why I told this so what is your problem, ken1943??

    Missing features

    in ESET Internet Security & ESET Smart Security Premium

    Posted

    ESET does not have Anti keylogger option & Anti Rogueware scan option. Also WiFi network monitor option not found. Screen locker protection not found. Behaviour detection & block suspicious packed files option not found. Also does not have Safe mode protection, with safe mode protection malicious software or virus can't change ESET settings.

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