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Arakasi

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Posts posted by Arakasi

  1. I'm not sure i follow your question sir? What is it exactly that you are asking ?

    How does DNS work in regards to IP ? Are you asking about how it can be checked in a command prompt ? That would be the command nslookup.

    DNS servers are the systems that will give you an IP address when trying to go to a specific URL or Address.

    Internally on a private lan you would specify a system to convert hostnames to IP like a domain controller.

    On the public web there are Domain servers all over the world that you MUST talk to in order to navigate the internet. 

    Large corporations provide these and usually at no cost. Google, Microsoft, OpenDNS, Cloudflare and APNIC, to name a few. Most ISP's have there own as well that they share.

    When asking about nmap, that is network scanning and discovery for ports/computers/service/os , its basically used to delve into the network and find out what exists, locate vulnerabilities etc.

    You do not need DNS for nmap to work, or you could also use DNS with it to find names and reverse DNS to find addresses. I was able to find the following article clip for you:

    Quote

    By default, Nmap determines your DNS servers (for rDNS resolution) from your resolv.conf file (Unix) or the Registry (Win32). Alternatively, you may use this option to specify alternate servers. This option is not honored if you are using --system-dns. Using multiple DNS servers is often faster, especially if you choose authoritative servers for your target IP space. This option can also improve stealth, as your requests can be bounced off just about any recursive DNS server on the Internet.

     

     

  2. Hello Johnpd,

    I am sorry for the bad experience you are having with the product at the moment. I hope we can provide some assistance here on the forums.

    First, Thanks itman for your investigative work.

    John a few things can be checked on your end to rectify this problem. Might i first suggest reading the following KB article : https://support.eset.com/kb3126/?locale=en_US&viewlocale=en_US . Sometimes the SSL scanning gets checked and that creates a real pain for the minimalist consumer who is not experienced with Information Technology as some of us nerds. Another quick thing you could check is your date and time! Ensure that is accurate or you will also receive similar errors.

    Let us know if that KB article is of any help.

     

  3. Since the NAS would be set up like a normal mapped network drive, ESET will scan and crawl any files access or opened that reside on the NAS, including the ability to scan the entire NAS through the endpoints even with scheduled scans. Permissions would still come into play, however.

     

  4. All that makes perfect sense, and the additional info does provide better incite as to your proof of the matter. No screenshot needed.

    I am assuming SPSS is the software you are working with, and it doesn't look like something i can get my hands on without a fee or sub.

    A few questions though to follow up.

    1. Do you have any exclusions set for your IBM Software whether it be through the exe or rules set ?

    2. Have you tried toggling the Gamer mode set to automatically turn on and back again just in-case of an if-then statement hiccup ?

    3. Have you tried this on another workstation or machine ? A different profile perhaps ? Or uninstalling and reinstalling for that matter ?

    I know these are basic troubleshooting steps, but the Gamer mode and its modules as well as their behavior is kind of vague to us, even in the ESET knowledge base. I'm hoping this could be minor, but may prove to be a larger hidden issue.

     

     

     

     

     

     

  5. Hello Xen

    Welcome to the forums.

    This could be construed as a very tricky problem to diagnose and/or replicate for proof. Would you mind listing the application you work with so that we can try it on our end with Endpoint and the home version ? Normally i would ask for a screen shot, except in this situation there is no way to provide one. If you have an application in full-screen mode you are not going to be able to see the taskbar or app without having dual screens and placing the ESET app on the opposite screen. Furthermore you won't see it after closing the full screen app as it will already have switched off Gamer mode and i know the interface logging does not provide alerts for Gamer mode.

    The only function gamer mode has is to suppress alerts and stop updates from happening that are scheduled. With all this being said,

    1. Have you recorded or found logs of ESET running updates during your full screen App ?

    2. Are you getting pop notifications while your full screen app is running ?

    3. Have you noticed performance degradation due to ESET not switching on the Gamer mode feature ?

    Unfortunately this is probably all we can offer here on the forums, and better advice would be to contact by phone, have a ticket generated and tracked, so that the developers may look into the issue if it is determined to be something that was missed during testing or related to conflicting full screen apps.

  6. 7 hours ago, claudiu said:

    Hi Marcos,

    I am pretty sure you will provide a sophisticated explanation, yet the fact remains: ESET, wit a dedicated "antiransomware" module, failed to protect OP .

     

    In addition, as described. ESET is not at fault here, but the best practices and methods of the infrastructures security settings and policies "might be".

    An account with admin privileges able to remove or disable ESET's modules would be the main culprit. At that point they could run or launch whatever they wanted to. Followed by a restart or re-enable of the product.

    Not insinuating at all that thats what happened but we will never know without forensically examining the history and logs if exists.

  7. I have noticed on some slower machines that this process can take a minute or two to complete.

    After a restart & letting it sit for a while and returning to it later, I've seen it complete.

     

    If this isn't the case you could always try logging into a new profile to test if there is profile corruption.

  8. Hi my peoples !!

    Miss all of you guys !

    Where is Swex ?

    Going to try and stick my head in here a few times to see whats been going on !!! Maybe even help some people if i have time. I haven't left the ESET fam at all. Just been busy doing partner things & selling the products & services !!!!

    Cheers ~

  9. Good day,

    How is everyone doing ?

    How are my ESET employee contacts doing ? Hope business is well, and thriving !

    Sorry i have had my absence, but life has been hard for me, and i'm slowly trying to recover.

    Hope you are all well, i am doing just fine and dandy.

     

    One problem, one of my subscriptions has expired for ESS on one of my parents desktops ! :o

    Time to renew! ^_^

     

    I would love to hear how everyone is doing. Post here or send me a personal message, i would greatly appreciate it, to hear from every one of you !

  10. Hello unhaimlish

     

    It may or may not resolve you're current situation completely, but it will surely prevent it from ever happening again.

    It is one of those, gotta try it to see. There are a many number of routes ESET can take to examine your system for private keys or if certain encryption with bread crumbs matches their database of discovery.

    What country do you reside in ? First things first is to determine if possible, and where we can direct you to purchase a copy for you to try, You receive full support for the product itself along with virus help, similar to what Marcos stated, which will allow him to connect with you for support on your issue !

     

    Thanks! :)

  11. Well son of a submariner

     

    Sorry for your troubles egis.d

     

    Do this.

     

    Step 1. hxxp://technet.microsoft.com/en-us/library/cc736451%28v=ws.10%29.aspx

    and also for good measure maybe even just turn it off for troubleshooting purposes only.

     

    Step 2.

    1. Open ESET File Security by clicking Start > All Programs > ESET > ESET File Security > ESET File Security.
       
    2. Press F5 to open Setup.
       
    3. Expand Computer protection > Antivirus and antispyware > Protocol filtering.
       
    4. Uncheck the check boxes next to Enable application protocol content filtering and Start application protocol protection automatically, if they are checked.

    Step 3, Test again if RDP is being blocked.

     

    My theory is you may have protocol filtering enabled ? and that could be a cause since its filtering tcp udp traffic.

     

    Let us know if this helps post installation of file security.

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