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Matus

ESET Staff
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Kudos

  1. Upvote
    Matus received kudos from Ufoto in Endpoint for macOS - protect configuration   
    Hi Kostadin,
    If you set policy via Protect, you can't change that locally. 

    Password protected settings are meant in case you're not managed or some settings are not managed... If you set every setting like that (even defaults) from Protect, user can't change that.
    On Mac, ESET Agent password protection is not present. To limit/protect against uninstallation ensure, that users are not administrators (root access) of a machine. In UNIX world, root can do everything. 
  2. Upvote
    Matus received kudos from Peter Randziak in Endpoint for macOS - protect configuration   
    Hi Kostadin,
    If you set policy via Protect, you can't change that locally. 

    Password protected settings are meant in case you're not managed or some settings are not managed... If you set every setting like that (even defaults) from Protect, user can't change that.
    On Mac, ESET Agent password protection is not present. To limit/protect against uninstallation ensure, that users are not administrators (root access) of a machine. In UNIX world, root can do everything. 
  3. Upvote
    Matus received kudos from MichalJ in System's Accessibility Features in Security and Privacy are blocked   
    Hi Paul,
    Have you tried also with the latest version - 6.7.876.0 ?
    There have been a couple of changes regarding MacOS compatibility. 
    Thanks
  4. Upvote
    Matus received kudos from Peter Randziak in System's Accessibility Features in Security and Privacy are blocked   
    Hi Paul,
    Have you tried also with the latest version - 6.7.876.0 ?
    There have been a couple of changes regarding MacOS compatibility. 
    Thanks
  5. Upvote
    Matus received kudos from Peter Randziak in Blocked EDTD? ntoskrnl.exe?   
    Hi Guys,
    this thing was identified as malicious, however, it's False Positive. We've added that to whitelist not to trigger, however, we're investigating what has happened, which system and why it was identified that as malicious. The issue will be fixed properly after that investigation.
    Anyway, for imagination if that would not be FP, then to your questions:
    Was it really a threat file that got deleted thanks to EDTD? - YES
    Would the ESET EndPoint Antivirus (without EDTD) still catch it? - No, it would not. Into EDTD are sent only files which Endpoint identified as clean, but "interesting" to further investigation
  6. Upvote
    Matus received kudos from Peter Randziak in ESET Dynamic Threat Defense is not accessible alert in ESMC Console.   
    Hi guys. We're very sorry for the inconvenience. We'll surely adjust a tooltip. To your question, why suddenly it starts to appear is that we've added a new message in case license is not available and it was implemented in current AV module 1548. In next version 1549 we'll also provide a more specific description of the error in computer details > alerts. Also, we've adjusted behavior in an environment with ESET proxy, so in case you have licensed EDTD and you experienced some issues, it should much better.
    Thank you for understanding and we're really sorry for inconveniences. 
  7. Upvote
    Matus received kudos from Peter Randziak in Issues with OS X client after upgrade   
    Yes, it's known and will be fixed in upcoming update. Seems that there is some miscommunication. We're sorry.
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