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  1. At this point, Techs should be stepping in. You're implying that neither the Mac and Windows versions are blocking Phishing sites right now. That's red alarms.
  2. I haven't tried it with my VPN software, but it shouldn't be required. Try a stock browser with no extensions or add-ins. It should be blocked in a Private or Incognito Window.
  3. On my Mac, all of the tests create warnings and the PUA is blocked, but the Phishing test page still is not blocked. That's a strange result because I have come across pages that would not load and yield an ESET warning about Phishing attempts.
  4. Those downloads are blocked by my copy of ESET Cyber Security Pro, but the Phishing test still fails.
  5. Hmm, I could have sworn this worked in the past. Now it no longer seems to be working for me either. I would be interested to find the solution to this also.
  6. Hi foneil, I installed the app from the Amazon Appstore. I'll try to follow the steps from that link (apk) and see if it works consistently. I tried late last night (again, Appstore) and noticed that I received a request to reply to my Test probe early this morning. I'll let you know the results. Jack's_Son
  7. Okay, from what I can determine, Anti-Theft will not work because my Kindle, although it can receive messages via Verizon's Messaging Service but does NOT allow calls, is exempt from the Anti-Theft capability. However, I DID get it to work one time, but cannot seem to be able to replicate the process. I sent out a Test (for a missing device) and after a few minutes, it showed a map of my block. So, it CAN work, just not consistently. I'm going to try and find the right combination to get it to work more than once. Thanks for the tips. p.s Any idea when the Phishing component if/will work
  8. This question is directed to both forum posters and moderators: I own a licensed version of ESET Multi-Device Internet Security which covers my MacBook Air, Windows HP Pavilion laptop, and any Android device I may add. This suite covers most of my devices (except my iPad and iPhone), now, I am wondering if this will also cover my Amazon Kindle Fire HD 8. I recently installed the Android portion from Amazon's App Store onto my Kindle Fire HD 8 and the installation was error free, However, when I check and manage my devices online, I see that although my Kindle is visible, it states that m
  9. LeoAr, I don't believe this is an ESET problem. If your Mac is able to see your iPhone, then it's not being blocked by ESET's Media setting. Have you checked your iTunes settings? I believe there is a setting in iTunes for allowing transfer of pictures.
  10. Hi All, I have a quick question, my license for ESET Multi-Device and Cyber Security Pro on my Mac is due to expire soon. So, I renewed it through the application, paid for the renewal and received my confirmation. I think I read in the email confirmation that it might take 24-48 hours for the renewal to go into effect and that there was noting further I needed to do. However, the new license, user name, & password are different than my old information. Does the renewal occur automatically, or do i need to download the software again and use the new license, user name, and password
  11. That IS odd! I assume, since you have Phantom Users set up under Parental Controls or Anti-theft on your Windows devices, what happens if you temporarily activate Parental Control on the Cyber Security Pro of the Mac? Is the Phantom User carried over to your Mac? All the devices are tied into a single license with the same product key, user id, and password. When I activated my software, I was given those three items as part of my purchase.
  12. Planet, ESET customer support was able to resolve my unknown user issue. I also have a Windows laptop that has Smart Security installed. Smart Security recommends the creation of a Phantom User as an additional Anti-theft measure. However, because the Phantom user is part of your ESET account, it transfers that information across platforms; including Parental Controls.
  13. There are only three folders in 'Macintosh HD/Users/': Myself, Dropbox, & Shared. I'm reasonably certain that I ran across mention of 'angulinerved' in some ESET documentation, but I just searched through the manual and did a seach, but found no mention of such a user. I'm still hoping someone from ESET moderator or an other forum member will clarify this situation.
  14. Planet, I had searched Google like you, and could not find a similar user named "angulinerved" either. However, when I searched through documentation for the software, i THOUGHT I came across mention of the user under Parental Controls; hence my edit to my query. I'll search again, but there is no such user in my System Preferences -> Users & Groups on my Mac. The only place it shows up is in my ESET setup. I'll search again. If any other user or Mod could chime in, I would appreciate help in solving this puzzle. ESET Parental Control.tiff
  15. froco, I am a relatively new user of ESET Cyber Security Pro (for Mac) as I purchased the ESET Multi-Device Security suite at the beginning of February 2016. My primary laptop is a MacBook Air with a secondary Windows 7 HP Pavilion laptop. I also own a couple of iOS devices and my brother owns an Android phone. The Multi-Device suite comes with all of the components for each of my devices (except, of course, my iPad and iPhone) and also covers my brother's Android phone. What I did was research all of the anti-virus suites; both paid and free. I then installed them each individually
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