Peter Butler

Thanks, that would be great

no opinions ??

I ran the trial of eset Smart security, it seemed to be ok so i ordered 3 pc cover for 2 years. After a few days of the trial i started to get the personal firewall errors. I raised a ticket and it didnt get fixed. So i deinstalled the TRAIL it and tried somethjing else (Vipre) now, to add insult to injury, they are chasing payment for a s/w i never used, saying i didnt cancel during the 14 day cancellation period. The s/w hasn't been d/l or activiated or registersed. Its not as if I orderd a bed or a sofa, its a peice of s/w JUST CANCEL THE ORDER PLEASE !!!!!!! Am i being unreasonable ??

Hi both and thanks for the Input but that procedure looks far to complex for me !! After all, i just want to install ESET and it to work. My set up is so simple and the Laptop has next to no apps on it. Installing the latest Version of ESET should be simple ? I have managed to deinstall it and i am trialling AN other solution so cant do this procedure now in any case. I do appreciate the suggestions but its a moot point for now. I have used ESET for many years with no issues so Im dissapointed that i have had to delete it. Pete Butler

I have given up on this for now. , deinstalled ESET and back to win Defender! Hopfully it will be fixed soon Thanks eveyone for the suggestions so far Pete B

I have given up on this now, have deinstalled ESET. I just Need to cancel the order.

Hi Marcos Thanks for the sugestion, ill try it later. I tried to de install ESET last night and use Windows Defender in the Interim but the uninstall failed and now im in limbo. ESET has disappeard from the installed programmes list but the files are still there and its still runnung.....i#m going to try a System restore, then follow your advice. Thanks again and ill let you know tomorrow Pete B

Yes this is the thread,,,,it mentions Windows 10 filters bug I can't find anything about these filters in the web

I have read this text and I cant see what the fix is ?? "turned out that the Windows 10 filters were missing." Im not sure what that means of how to fix it. I have the Problem where the Firewall is Non operational WIN 10 with ESET 9.0.349

OK. I did post a new Topic about my Firewall Problem earlier today. Im not by my computer so cant do Screen shots but I have seen the issue discussed on the forum but the op didnt calarify exactly what the fix is / was. Hopfully they will reply to my post

I had the same issue and it was a Windows Problem, i cured it last night by installing the latest Windows updates my Outlook works fine now but the Firewall has stopped working in ESET !! It never Ends!!

Last evening updated win 10 with the latest updates then d/l ESET smart security (latest Version. ) now i have a warning that the Firewall is not working, its very dangerous and i should re-install ESET. I removed ESES and reinstalled but i have the same Problem. I cant now connect to the Internet safely so my PC us useless. I raised a tech question and the autoreply email says it may take 7 days ?!? I have found a discission about this and "Dorjee" says ist fixed but I cant see where the fix is described!! Very frustrating HELP !!! :-)