[Internal error:0x1004000d (EES for Mac)]

Yes

[Internal error:0x1004000d (EES for Mac)]

Hi,

I am getting below error message while activating ESET Endpoint Security for Mac. 

Please provide any suggestion. 

Thanks & Regards,
Chetan.

[ESET Mobile Device Management for iOS -- Alert: Product is not activated]

Yes, I have done the multiple replications already by changing the policy settings.

[ESET Mobile Device Management for iOS -- Alert: Product is not activated]

Dear Support Team,

I have installed "ESET Mobile Device Management for iOS" on my iPhone 5S through enrollment task from ERA.

Everything works perfectly i.e. connectivity and policy, also it shows the "OK" status under the group section.

But, when I am checking under "Device name" --> Show details--> ALERTS --> "Product is not activated", though it is activated through ERA task.

So, please find attached screen-shots and help to resolve this problem.

Thanks & Regards,

Chetan.

 

 

 

 

[unable to authenticate ESA Server after changing system]

Hi,

My issue has been resolved after installation of latest version (i.e. v2.6.12) by removing existing one.

Thank all for your suggestions .

Thank you.

 

[unable to authenticate ESA Server after changing system]

Dear all,

I am using ESET Security Authentication on my windows server 2012 & it has configured for “Windows login” and “RDP” authentication.

Now due to some reason I need to change the system.

As mentioned in the ESET KB articles, it not necessary to backup ESA Server & its database as all data is stored on the AD only.

So, finally I have installed ESA Server on the different server, but I am unable to access that machine via RDP.

Please see the attached error message.

Also I don’t have the access of that server physically, so I can not check anything else.

Please help in this case ASAP, as my older server will be crash in few days.

Thanks & Regards,

Chetan Mhala.

[Microsoft SharePoint Server - Licensing]

Thank you for information. This is what I was looking for.

[Microsoft SharePoint Server - Licensing]

Dear Team,

I need information about Licensing of Microsoft SharePoint Server.

Is it comes within the bundle itself in Standard, Advanced, Secure Business and Secure Enterprise type of licenses or this is a completely separate product?

Thank you.

 

 

[Web console is not accessible through IP address]

"Proceed to 192.168.1.225 (unsafe)" route me towards "HTTP Error 404.0 - Not Found" page.

[Web console is not accessible through IP address]

Firewall rules are correct, I am able to telnet on all the required ports.

Please see the below image which will show you, its downloading the certificates from Safetica and not from ERA.

 

 

[Web console is not accessible through IP address]

I have changed port from 8443 to 8012 and it is listening.

Still same problem persist.

Let me tell you one more thing, I have installed Sefetica server on the same host, is that creating this problem?

 

 

 

[Web console is not accessible through IP address]

I have already tried restart tomcat service.

please see below netstat response 

[Web console is not accessible through IP address]

Now I am getting 404 error, please find attached screenshots.

[Web console is not accessible through IP address]

Hi,

I have installed latest version of ERA on windows server 2016 which works properly through localhost. But whenever I am trying to access it using IP address it doesn't, not even from the same server. 

Firewall rules are already created to allow its traffic.

For more information please refer attached screenshot and help me to resolve this problem.

Thank you.

 

 

 

 

[RAM & Processor information in ERA6.x]

Thank you for the information Michal.

So can you tell what exact information it will includes in v7 regarding hardware inventory.

Does it will report about hardware changes as well.

 

[RAM & Processor information in ERA6.x]

Hi all,

Is there any way that we can get RAM & Processor information in ERA6.x as like version 5 (hxxp://support.eset.com/kb3335/?locale=en_US)

 

[Update authorization failed. Please check if your license is valid]

Earlier we were using 6.4.12002, after this problem only we have upgraded it to version 6.4.12004.0.

[Update authorization failed. Please check if your license is valid]

We are already using version 6.4.12004.0.

Still do you want me to remove Anti - Ransomware policy?  

[Update authorization failed. Please check if your license is valid]

Yes. We have downloaded it from this link - hxxp://download.eset.nl/anti-ransomware/ESET_Remote_Administrator6-Ransomware-prevention-policies.zip

 

But the policy is running since long time.

[Duplicate IP address detected]

Hi All,

 

What is the meaning of error attached below.

 

Thank you.

[Update authorization failed. Please check if your license is valid]

Hi,

 

I observed many cases/customers(with different licenses) like this and found same license under EFSW's product_conf.xml file.

 

If you want I can provide you the license username as well.

 

So there might something wrong from the server end only.

[SCCM Compliance Settings/tools for ESET]

Dear All,

 

Do we have any SCCM Compliance Settings/tools for ESET to check network security status?

 

Thank you.

[Activation failed: ACT.33]

Dear Tomas,

 

Thank you for the information, but the code are belong to India and valid.

[Activation failed: ACT.33]

Hi All,

 

We are facing issue while activating ESET retail products (EAV & ESS) in several locations. 

 

Activation failed with error ACT.33. Please find attached error screen shot.

 

As we have observed this is not a machine related problem. 

 

Please suggest what can be done further.

 

Thanks.

[Update authorization failed. Please check if your license is valid]

Dear Peter,

 

Please find below license public ID's;

33B-DCT-F4C, 33E-C6W-GNB

 

This is happening from last 2 days. Time zone is IST.

 

Note: All the reported cases from Gujarat state only.

 

Thanks.