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django

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Posts posted by django

  1.  

    Tried to update via tray icon > update, and says version is current 7.0.302.26 ?

     

    Will this be fixed or do i have to download installer and do it manually ?

     

    We're not planning to release this update as a PCU (program component update). Manual download and installation is required.

     

    I would have thought the Check for Program Update SHOULD work every time there is an update to the Program so we can always have the latest patched product we have subscribed too?  Maybe you guys can setup an email alert service for your customers?

  2. Do you see ESS icon in the system tray? Or is it that when you click on it the GUI doesn't show up? In case you don't see the icon, there is a slim chance that it might be hidden by Windows, click the small arrow next to the system tray icons and check there.

    If that's not the case, open Windows Task Manager, and look for the two processes that belong to ESS: ekrn.exe and egui.exe, if you can't see one or both of them, please post back.

     

    If both ekrn.exe and egui.exe are there but you're still unable to see the GUI, try to start ESS from the start menu, if the GUI didn't open, kill egui.exe process via Task Manager (admin elevation might be needed) and then try to start ESS from the Start Menu again. Post back your findings.

    There is no splash screen on boot up or the tray icon when this happens.  I have all icons showing on task bar option enabled, so no it is not hidden.  I will check for ekrn.exe and egui.exe next time this happens.

  3. Hello, I have the same issue and I have tried both the beta 7 of the AV (NOD32) only and Smart Security and the same applies.

     

    No Plugin in Outlook 2013 and no email is reported from ESS or NOD32 as being checked.

     

    I am using Win 8 64 Bit.

     

    I am only testing NOD32 now.

     

    Any further developments?

     

    I have now uninstalled NOD32 and Reinstalled the beta ESET Smart Suite, I have activated it with my license and restarted the PC.  Still no good. 

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