Have the 3 computer license. First install was on my Alienware laptop running Windows 10. Seamless. Went through like a charm. Next was on my Windows 10 Desktop. Freezed after installation. Used the uninstall tool and tried multiple times to no avail. On the bright side, learned a lot configuring settings with Windows 10. Anyway, gave installing a rest for a couple of days 'til today. I was thinking about the differences during installation and the settings between both PCs. The only difference was my Desktop had no Wifi connection installed. And that towards the end of my installation on the Alienware, I was asked to identify whether my connection was Public or Home/Work. While the installation on the Desktop never did. Checked on my Desktop and it had my Ethernet connection set to Public. So I set the "Make this PC discoverable" to ON. This changed the Network type to Private Network. Then retried installing. (Note: To be able to use my PC again I had to open it in Safe Mode and run the Uninstall tool, and restarted in Normal mode. Plus downloaded the latest offline version of SS9 from the ESET website). This time towards the end of the installation, I was asked to select whether Public or Home/Work Network. Clicked on Home/Work. And installation went through. Activated and Updated. No freezing anymore. Hope this helps.
Kerwin changed their profile photo