I have set up anti-theft yesterday on a surface pro (windows 10). Today my daughter clicked on the phantom account, and suspicious activity was reported to me.
I logged in on-line, and marked the device as not missing. I then rebooted the device, as I could only access the phamtom account.
I still cannot access any other account, (only the phantom account), as the Surface pro log into it at reboot time. The account does not allow me to log off, only shutdown, sleep and restart.
Can anyone let me know how to proceed to recover functionality for my device?