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Posts posted by AName

  1. I have only had my Mac a few days and had 2 kernel panics all of which mention “Spinlock acquisition timed out” and ESET Proxy!! Any news on when the test version will make its way into the beta channel or normal updates??


    %%%% Extract from the last one %%%%


    Tue Jul 22 14:50:42 2014
    Panic(CPU 2): NMIPI for spinlock acquisition timeout, spinlock: 0xffffff801cc73568, spinlock owner: 0xffffff801d284000, current_thread: 0xffffff801d284000, spinlock_owner_cpu: 0x2
    RAX: 0x0000000000000005, RBX: 0x0000000000000000, RCX: 0xffffff801c69bef8, RDX: 0xffffff801c69bef8
    RSP: 0xffffff81256dbd00, RBP: 0xffffff81256dbdb0, RSI: 0xffffff801c69bf30, RDI: 0x0000000000000000
    R8:  0x0000000000000000, R9:  0x000000000000018b, R10: 0x0000000000000000, R11: 0xffffffffffffffff
    R12: 0x0000000000000000, R13: 0xffffff801c69bee8, R14: 0xffffff801cc73560, R15: 0xffffff801cc73560
    RFL: 0x0000000000000202, RIP: 0xffffff8007bc65e9, CS:  0x0000000000000008, SS:  0x0000000000000010


    BSD process name corresponding to current thread: esets_proxy

    Mac OS version:

    Kernel version:
    Darwin Kernel Version 13.3.0: Tue Jun  3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
    Kernel slide:     0x0000000007600000
    Kernel text base: 0xffffff8007800000
    System model name: MacBookPro11,2


    panic(cpu 0 caller 0xffffff8007bc6ca5): "Spinlock acquisition timed out: lock=0xffffff801cc73568, lock owner thread=0xffffff801d284000, current_thread: 0xffffff801b5da280, lock owner active on CPU 0x2, current owner: 0xffffff801d284000"@/SourceCache/xnu/xnu-2422.110.17/osfmk/i386/locks_i386.c:365


    %%%% Extract End %%%%



  2. For some unknown reason Windows recognises ESET SS Firewall and spyware/ PUA but not the actual virus module. As seen in the screenshot.


    Unfortunately I am not sure how long this has been happening but it wasn’t like this when I first installed ESET on the machine. I only noticed when Defender was asking for permission through the HIPS. I turned defender off and tried these instructions (hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN217) but still getting the error in the screenshot.


    Computer info:


    Windows 8.1 Pro- All Critical Updates.

    ESET Version: 7.0.302.26

    Current Signature: 9241


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