Jump to content

Marcos

Administrators
  • Posts

    36,072
  • Joined

  • Last visited

  • Days Won

    1,438

Kudos

  1. Upvote
    Marcos received kudos from BlueBear in Report templates do not include all problems   
    I don't know if there's a technical reason why the problem is not on the list or if it needs to be added in future versions of PROTECT. Currently we track it as a possible bug.
    P_EP-30146
  2. Upvote
    Marcos received kudos from Mateusz Belzak in Network bug on ESET internet security (Win10)   
    Does disabling HTTP/3 network traffic scanning in the advanced setup make a difference?
  3. Upvote
    Marcos received kudos from TN LMG in Migrate VA from CentoOS to Rocky Linux, no errors, but can't login to web console - communication error   
    Try temporarily re-enabling SHA1 support by running:
    update-crypto-policies --set DEFAULT:SHA1
    Then enable advanced security as per https://support.eset.com/en/kb7930.
  4. Upvote
    Marcos received kudos from Gilles-VMS in Migrated VA to Rocky Linux but cannot create new Client Task   
    We expect the problem to be fixed tomorrow. In particular, you should be able to finish creation of the task without the need to select a referenced server.
  5. Upvote
    Marcos received kudos from FaithfulAdventurer in Unable to Open Main Window of ESET Smart Security or install a new version of the program in my computer   
    You've mentioned version 10.1.245, perhaps you meant ESET Endpoint 10.1.2045?  Anyways, it appears that you have an ESET Internet Security license so please uninstall ESET, run the ESET Uninstall tool in safe mode to remove possible leftovers and then install ESET Internet Security 17.1.9 from scratch.
  6. Upvote
    Marcos received kudos from Vaneet Singla in Migrated VA to Rocky Linux but cannot create new Client Task   
    We expect the problem to be fixed tomorrow. In particular, you should be able to finish creation of the task without the need to select a referenced server.
  7. Upvote
    Marcos received kudos from Timotheus in Migrate VA from CentoOS to Rocky Linux, no errors, but can't login to web console - communication error   
    Try temporarily re-enabling SHA1 support by running:
    update-crypto-policies --set DEFAULT:SHA1
    Then enable advanced security as per https://support.eset.com/en/kb7930.
  8. Upvote
    Marcos received kudos from Rigo in Ping blocked by eset   
    I can't verify if the activators are valid on your machine, hence I've asked to put the subnet to the trusted zone explicitly at least while troubleshooting the issue.
  9. Upvote
    Marcos received kudos from Rigo in Ping blocked by eset   
    Does disabling only HTTP/3 make a difference?

     
    Does adding the subnet 192.168.50.0/24 to the Trusted zone make a difference?

  10. Upvote
    Marcos received kudos from John Dow in ESET Windows home products version 17.1.9 have been released   
    ESET NOD32 Antivirus, ESET Internet Security and ESET Smart Security Premium version 17.1.9 have been released and are available for download.
    Changelog:
    Version 17.1.9
    NEW: Multi-thread scanning NEW: HTTP/3 support NEW: Safe Banking & Browsing - added allowlist to whitelist untrusted dlls NEW: Safe Banking & Browsing - added settings for secure browser frames NEW: Added an option to submit files as a false positive from quarantine Other changes and improvements Known issues:
    N/A
    Upgrade to Latest Version
    Upgrade my ESET Windows home product to the latest version
    If your ESET security product has not updated automatically yet, you can enforce product update by manually checking for update in the Update panel or wait until it updates automatically.
    Support Resources
    ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.
    Online Help (user guides) Visit www.eset.com/contact to email ESET technical support
  11. Upvote
    Marcos received kudos from John Dow in Does ESET scan the files of Thunderbird?   
    ESET scans email messages during the download through POP3(S) or IMAP(S). Real-time protection does not scan mailbox files on a disk. They are not scanned by the on-demand scanner by default either as scanning mailbox files requires "email files" to be enabled in the appropriate on-demand scan profile setup.
  12. Upvote
    Marcos received kudos from micasayyo in ESET Windows home products version 17.1.9 have been released   
    ESET NOD32 Antivirus, ESET Internet Security and ESET Smart Security Premium version 17.1.9 have been released and are available for download.
    Changelog:
    Version 17.1.9
    NEW: Multi-thread scanning NEW: HTTP/3 support NEW: Safe Banking & Browsing - added allowlist to whitelist untrusted dlls NEW: Safe Banking & Browsing - added settings for secure browser frames NEW: Added an option to submit files as a false positive from quarantine Other changes and improvements Known issues:
    N/A
    Upgrade to Latest Version
    Upgrade my ESET Windows home product to the latest version
    If your ESET security product has not updated automatically yet, you can enforce product update by manually checking for update in the Update panel or wait until it updates automatically.
    Support Resources
    ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.
    Online Help (user guides) Visit www.eset.com/contact to email ESET technical support
  13. Upvote
    Marcos received kudos from Y0Y0 in Black list removal, cant login   
    I was able to open the site in a browser, it was not blocked.
  14. Upvote
    Marcos received kudos from Isabelle Andrade in Log all web control events   
    The logging severity must be changed to Warning if you want Web Control records to be transmitted to ESMC. However, the higher number of visited urls be reported to ESMC, the more likely the ESMC server will stop responding due to being inundated with tons of Web Control data.
  15. Upvote
    Marcos received kudos from RaDeSeq in epfwlwf.sys   
    Epfwlwf.sys nebezi, je to nejaky pozostatok zo starej verzie. Vytvoreny bol este v roku 2017. Mozete vyskusat odinstalovat ESET Smart Security Premium (ESSP) a v nudzovom rezime spustit ESET Uninstall Tool, ktory by ho mal odstranit. Po naslednej instalacii ESSP by uz vobec nemal byt medzi ovladacmi.
  16. Upvote
    Marcos received kudos from Macchia in Assistance with Configuring Network-Based Exclusion Rule in ESET Inspect   
    Would this work for you?
    <operation type="TcpIpConnect"> <condition component="Network" property="DestinationIpAddressV4" condition="is" value="13.69.128.10"/> </operation>  
  17. Upvote
    Marcos received kudos from Wolfie in Verification email not received   
    Did you activate a 30-day trial license after installation in the product? The above trial license is registered to 3xxxxxx5@axxxxxxxxxxxxt.top. Trial licenses don't require an ESET HOME account, just fill in the trial license activation form after installation and the trial license will activate automatically.
  18. Upvote
    Marcos received kudos from micasayyo in Scan hangs when scanning the registry   
    This is expected. Scanning the registry takes long. The information about the path is informative, it should show the last path that was scanned. Startup scans run after a module update and when the system starts are faster as they scan only autostart registry locations.
    Please switch to the pre-release update channel in the advanced setup to upgrade your ESET to v17.1.9 which has this fixed.
  19. Upvote
    Marcos received kudos from Carl Seiler in Multiple connections with identical agent id   
    Please try sending a Reset cloned agent task to a machine with duplicate UUID:

    Should the problem persist, please raise a support ticket.
  20. Upvote
    Marcos received kudos from Noir_00 in Did not receive an Activation Key   
    Please contact ESET Nigeria. Contact information is available at https://www.eset.com/ng/about/contact/.
  21. Upvote
    Marcos received kudos from Trooper in Does ESET Support Ubuntu 18.04.5 LTS?   
    According to https://help.eset.com/eeau/10/en-US/?system_requirements.html, it's supported.
    As for remote installation on Linux, you just need to deploy agent as per https://help.eset.com/protect_cloud/en-US/fs_local_deployment_agent_linu.html and then send a software install task.
  22. Upvote
    Marcos received kudos from micasayyo in ESET web protection not working properly   
    Should be available on the pre-release update channel soon.
  23. Upvote
    Marcos received kudos from micasayyo in ESET web protection not working properly   
    I assume that virtually no AV can scan QUIC. It's been experimental for a long time. As I have already mentioned, HTTP/3 will be supported as of v17.1.
  24. Upvote
    Marcos received kudos from deelunn2000 in JS/Agent.RMT trojan detected   
    wpsec.com reports:
    WordPress theme in use: Avada
    Version: 7.7.1
    Update to version 7.9.2
    https://wpscan.com/vulnerability/6c977bb4-daeb-42ef-b638-f4d323f18d66/
    Should it still be getting re-infected, we recommend contacting Sucuri or another website cleaning and monitoring service to help you harden the website against attacks.
  25. Upvote
    Marcos received kudos from RMa in JS/Agent.RMN   
    I'm not getting any alerts while browsing the website. Most likely the malware has been removed in the mean time.
×
×
  • Create New...