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Marcos

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Posts posted by Marcos

  1. There can be discrepancies in version number, e.g. between modules on release and pre-release update servers or when a module update is staggered which is a standard way of releasing modules.

    If you want to always use the very latest modules, enable pre-release updates.

  2. There are 2 problems:
    1, You didn't uninstall ESET NOD32 Antivirus and install ESET Internet Security (a trial version). Only EIS and ESSP can create diagnostic firewall logs that can reveal the root cause of the issue.

    2, No diagnostic logs were included in the package. Prior to running ELC, with EIS installed make sure that you:
    - Enable advanced logging under Help and support -> Details for technical support.
    - Reboot the system.
    - Disable advanced logging.

  3. 19 minutes ago, Purpleroses said:

    So if I don't make any changes to rules etc.  Is it alright just to leave it  blocking unknown devices?  My computer is not at risk with this continuing  to block unknown devices?  I will just have tons of logs in my network protection.

    Not sure what you mean by blocking unknown devices. Do you have advanced logging turned off and logging verbosity set to informative (default) and not to "diagnostic"? What kind of records are being created in your firewall log?

  4. Try to generate a fresh Live installer. The paths inside the script should be as follows:

    eraa_installer_url="http://repository.eset.com/v1/com/eset/apps/business/era/agent/v7/7.0.471.0/agent_linux_i386.sh"
    eraa_installer_url="http://repository.eset.com/v1/com/eset/apps/business/era/agent/v7/7.0.471.0/agent_linux_x86_64.sh"

    Also I'd recommend upgrading ERA to ESMC or at least to the latest version of ERA 6.5 as soon as possible.

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