Marcos
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Posts posted by Marcos
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4 minutes ago, Sammo said:
It does not work with the new Edge Dev version and it often does not work with the newer versions of Firefox either.
It must work because the content is filtered before a browser receives data. You can provide instructions how you tested so that we can check if you did everything alright.
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1, I meant ESET modules updates. There are typically 6 updates per day plus recent program versions also support streamed updates which are issued in an approx. 10 min. interval.
2, Disk scans can be scheduled under Tools -> Scheduler.
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Please refer to How do I report a false positive or whitelist my software with ESET? or Please read this before you post for instructions how to carry on.
Having said that, we'll draw this topic to a close.
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7 minutes ago, Sammo said:
What about the Eset anti-phishing protection? All other antiviruses that have a web shield will protect the new Edge from phishing. Will Eset as well?
ESET's anti-phishing protection works independently of the browser used.
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Do clients connect directly to the Internet as well? Is the use of a proxy server disabled in Endpoint's setup -> Tools -> Proxy server?
Please carry on as follows:
- enable advanced network protection logging under Tools -> Diagnostics
- enable advanced update engine logging
- run update
- disable advanced logging
- collect logs with ESET Log Collector and provide the generated archive. -
There is no disk scan scheduled by default. It's not needed since files are scanned as being downloaded or saved to a disk plus a startup scan is run after each update and when the computer starts. Moreover, it's also possible to run idle-state scans when the computer is idling. I would not recommend running a scheduled full disk scan more often that once a week or even month.
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Do you use one or more proxy servers? Does the error occur if ESET connects directly to the Internet?
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I would say that rules with "*" to substitute a folder name should never work since wildcards are supported only in registry paths.
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The following worked for me:
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1, Do not use the base-dir argument.
2, Do not create a log in the root of the C driver.Running c:\Program Files\ESET\ESET Security\ecls.exe c:\ should suffice.
Or you can simply run ecls.exe if the current folder is "ESET Security".
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ESET Endpoint Security should install over ESET Endpoint Antivirus fine since this scenario is fully supported. If you have ESET managed by ESET Security Management Center, you can use it to uninstall an ESET security product from desired machines and after a reboot install it from scratch.
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Could you please provide ELC logs from the client so that we know what application was creating the PUA files that were detected but could not be cleaned?
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What do you mean by combination of paths? This worked for me:
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How do you have the proxy server set in the ERA server setup?
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Please download and run this tool on the machine that is failing to activate and provide me with the generated log file:
ftp://ftp.nod.sk/tools/ActivationTroubleshooter.exe -
Could you please create a Wireshark log from an activation attempt on such client?
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After i tried to install antivirus on that machine i received an error: failed to connect to the licensing server
Please try to remove your license from the License manager in ERA and add it again. Then create a new activation task.
In case you get errors connecting to a licensing server, please make sure that clients as well as the ESMC server can communicate with ESET's EDF servers besides others necessary for proper functioning of other protection features. For a list of addresses and ports that must be allowed on a firewall, please refer to https://support.eset.com/kb332.
Also we strongly recommend upgrading ERA to the latest version available (ESMC v7 or at least ERA 6.5 if you can't upgrade to ESMC yet, e.g. due to certification).
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Edge has never been supported as a secure browser because of the sandbox WDAG container technology that it run is, separated from the actual kernel.
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It's active threats which are reported with critical severity, hence we'd like to get ELC logs to get more information about the location of the detected object / file, action and possible error that was logged on such client.
We'll check how cleaning of PUAs works on Mac in a managed environment. On Windows, they are cleaned automatically but there's a chance that on Mac strict cleaning mode may be still required to prevent users from selecting an action manually.
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You can reset the phone to factory settings, install ESET Mobile Security and only then other applications. Also make sure that you install applications only from Google Play which minimizes the chance of installing malicious applications.
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We have identified the code that is most likely responsible for that behavior and will move it elsewhere so that opening gui doesn't cause disks to wake up. The change will be included in future builds of v12.2 which is currently available as beta and will go final within a few weeks.
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I wonder if you could share the rule you had to create to allow the communication.
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Android runs applications in an isolated environment so one application (benign or malicious) cannot affect the others. Could you confirm that the phone was not rooted? Have you installed ESET Mobile Security on it?
Microsoft Edge Chromium
in ESET Internet Security & ESET Smart Security Premium
Posted
No problems here: