Marcos
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Posts posted by Marcos
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It appears that logging was enabled for a longer time. EpfwLog.pcapng has grown to 1,17 GB and therefore could not be collected by ELC.
1, Please clear the content of the C:\ProgramData\ESET\ESET Security\Diagnostics folder.
2, Then enable advanced logging under Help and support -> Technical support.
3, Run update and reproduce the issue with update servers being unreachable.
4, Stop logging
5, Collect logs with ESET Log Collector. -
What on-demand scanner profile did you use in the scan? Could you create one with archives, sfx archives and email files turned OFF and Smart optimization turned ON? Does such scan complete quicker?
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Unfortunately I'm not well versed in PowerShell. It's rather a question for PowerShell experts in the appropriate (probably MS) forum.
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It was confirmed by developers that the "Blocked" list contains urls that are not scanned for malware and are blocked. Please make sure to remove the url frm the "Blocked" url list.
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I'd recommend checking the spam folder, the verification email was sent to your email address pXXXXXXs@hotmail.com. Anyways, I've received a response from ESET LLC that they have deactivated auto-renewal for your license.
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It appears that you have eventually verified the ownership and added the subscription to your ESET HOME account ziXXXXXXXXXXXXXXly@hotmail.com.
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While it is possible that in the future it will be possible to manage also Parental Control for Windows via https://parentalcontrol.eset.com/, we can't promise it as of now.
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7 minutes ago, itman said:
Eset does now detect it as "A Variant Of MSIL/AVBDiscSoft.A Potentially Unwanted Application" per recent VT
The detection is from Sept 2023 plus we'd been monitoring it for several months before.
- notimportant and d3adfish
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ESET CyberSecurity v7 natively supports ARM CPUs. Other ECS features will be added throughout this year.
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If you attach a device that is blocked by Device Control, it should appear in the Device Control log on the endpoint as well as in the appropriate DC reports generated by ESET PROTECT.
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The management agent for MacOS can be downloaded from https://download.eset.com/com/eset/apps/business/era/agent/latest/agent-macosx-x86_64_arm64.dmg.
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Yes. Some features may require a computer restart after installation or upgrade to work.
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2 minutes ago, EjEm said:
Yes, but I left web access ON and put *.figma.com to "blocked" address list.
I'm not sure if i follow but didn't you want to allow access to the site *.figma.com? Why did you add it to the blocked address list then? If it's accessed via https, then port 443 would have to be added to the list of http ports.
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Unfortunately it is not clear what the issue is. My understanding is that you received the above notification telling you to reboot the machine to complete the installation of Webcam protection which you did and the notification didn't appear again as expected. Please clarify.
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Please raise a support ticket for further troubleshooting.
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Do you have a CA certificate with CN "ESET PROTECT Server Test" installed in your ESET PROTECT? Is there also an agent peer certificate installed issued by CA with CN "ESET PROTECT Server Test" with "yes" in the "CA is present" column next to it?
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As AI-powered voice cloning turbocharges imposter scams, we sit down with ESET’s Jake Moore to discuss how to hang up on ‘hi-fi’ scam calls – and what the future holds for deepfake detection
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If you were not able to resolve it by following the instructions at https://help.eset.com/protect_cloud/en-US/vdi.html, please raise a support ticket for help with further troubleshooting.
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12 minutes ago, Ivan N said:
As of yesterday with MacOS Sonoma 14.3 issue still persist. I've noticed this issue started after I installed NordVPN client.
Not sure if Nord's security feature/s are not mixing something up with MacOS/ESET CSP but I have to enable "ESET Network Protection Proxy" every time machine boots up.Does it happen with the latest version of ESET Endpoint Antivirus v7?
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Please submit just one or few suspicious files from the image as an email attachment to samples[at]eset.com. I assume the big image must have thousands of files inside, we need just the suspicious ones which should be also substantially smaller in size. Also provide valid reasons why you find them suspicious; if the files are detected by other AVs, if you ran them and they did something malicious on your machine, etc.
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3 minutes ago, Markus Arnemann said:
We have the same connectivity Problem with the direct Cloud on some clients. Looking forward your solution.
A newer version of the Direct cloud communication module 1136 was released last week. It reports issues with EPNS communication only if it lasts longer and is caused by a problem on user's side, e.g. if the communication is blocked by a firewall.
Please carry on as follows:
- Enable advanced logging under Help and support -> Technical support
- Reproduce the issue
- Stop logging
- Collect logs with ESET Log Collector and upload the generated archive here (only the ESET staff can access attachments).
If it takes longer to reproduce the issue, enable only advanced direct cloud logging in the advanced setup -> Tools -> Diagnostics.
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8 hours ago, d3adfish said:
ok so i did a scan today and detection of MSIL\AVBDiscsoft.a which eset says is ransomware but the dialog box gives me no option to clean
Please post a screenshot where ESET flagged the software as ransomware. I'd rather expect it to be detected as a potentially unwanted application. Moreover, the detection name comes from another AV maker as itman pointed out.
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ESET Server API
in ESET PROTECT On-prem (Remote Management)
Posted
Please raise a support ticket regarding questions about API.