Marcos
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Posts posted by Marcos
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Unfortunately that won't help me. I'd need that file, scan it myself and possibly pass it to developers for perusal if I don't find anything obvious wrong with it. Does changing the scan limits to the maximum possible value make a difference?
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We would need to get the files in question to find out what exactly is reported and why. As for filtering errors, not sure if there's a filter on Mac similar to that on Windows that would allow for hiding warnings and errors:
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I've created a user "Jørgen" and installed the management agent using the batch installer fine. Please raise a support ticket to find out why it was failing on your machine.
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Do C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html and trace.log from the troublesome servers contain more details about the issue? Could you please post the logs here?
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Release Date: February 22, 2024
ESET Full Disk Encryption v1.4.58.0 has been released and is available for download.
Changelog:
Version 1.4.58.0
- ADDED: Automatic application updates now use the proxy settings
- FIXED: A problem where multiple disks would be grouped as one within the UI
- FIXED: A problem where upgrading to version 1.4 caused black screen when booting on systems with older UEFI implementations
- FIXED: The bootloader now adheres to the 'User can change password' policy
- FIXED: A problem where proxy settings were not being applied
- FIXED: A problem where the product could become deactivated randomly
- FIXED: A problem with keyboard keys in the bootloader. When Caps Lock was on and combined with modifier keys (SHIFT, CTRL, etc) the wrong characters would be outputted
- FIXED: A problem when EFDE automatically updated, a status message would show stating the update had failed
- FIXED: A problem in certain environments which would cause the Agent Interface Service to crash
Support Resources
ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.
- Online Help (user guides)
- Visit www.eset.com/contact to email ESET technical support
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RDP is allowed in the trusted zone. It would be dangerous if it was allowed by the firewall from untrusted networks too.
Please carry on as follows:
- Enable advanced logging under Help and support -> Technical support
- Reproduce the issue with blocked RDP
- Stop logging
- Collect logs with ESET Log Collector and upload the generated archive here (only the ESET staff can access attachments). If the archive is too big to upload here, upload it to a file sharing service and drop me a private message with a download link.
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The domain will be removed from blacklist.
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ESET researchers discovered several Android apps carrying VajraSpy, a RAT used by the Patchwork APT group
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The website is still blacklisted by the said vendor despite the malware being already removed. At least we detected the malware there before but now it's not detected any more.
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Most likely it was a false positive. However, the detection is 4 years old so it's weird that it has been detected on your device recently.
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Is the app detected if you uninstall it and install it from scratch? If so, does uninstalling and reinstalling ESET Mobile Security make a difference?
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47 minutes ago, Joergen Rune Mortensen said:
Actually, I have already tried it from another folder (c:\temp), but it does not seem to make any difference. It was also by moving and editing the installation files I was able to point at the exact failing location in the VB-script.
Please provide a Procmon log from an attempt to run a modified installer that uses a different folder than "temp". Are you able to run other vbs scripts from there?
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5 minutes ago, Jaca said:
Can you check Malyogrod.pl website threat JS/Agent.RAW virus has been detected please check
I was unable to reproduce the detection while browsing the website. Most likely the malware has been removed in the mean time.
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Since this is an English forum, we kindly ask you to post in English.
Please provide the IP address that was blocked.
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Most likely you're blocking execution of vbs scripts from the temp folder (C:\Users\%USER%\AppData\Local\Temp).
You can edit PROTECTAgentInstaller.bat and point %installDirectory% to other than the temp folder.
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Please contact your local ESET distributor with this request. To my best knowledge, there are no trial versions or licenses for ESET Security Ultimate. However, the 30-day return policy applies so if you are not satisfied with the product, you can return it and ask for a refund within 30 days.
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It's possible to get a business trial license via https://www.eset.com. There is a button "Try before you buy". However, we do not sell our products in Russia unfortunately.
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An AI chatbot inadvertently kindles a cybercrime boom, ransomware bandits plunder organizations without deploying ransomware, and a new botnet enslaves Android TV boxes
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Endpoint 5 reached EOL in December 2020: https://support-eol.eset.com/en/policy_business/product_tables.html.
For EOL products module updates are not guaranteed and were terminated without prior notice: https://support-eol.eset.com/en/policy_business/support_levels.html.
Moreover, Endpoint v5 was missing many of modern technologies to detect and block today's malware and other threats and attacks.
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This is not a sort of a quick question that this Quick questions forum is intended for.
Answering this question may require raising a support ticket so we kindly ask you to do so.
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The website is indeed infected:
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Block everything online storage and only allow access to my company's sharepoint with ESET PROTECT CLOUD, is it possible?
in ESET Endpoint Products
Posted
You could use Web Control to block all categories and create a permissive url-based rule for the urls you want to allow.