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Everything posted by Marcos
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Cannot reactivate ESET license
Marcos replied to cd777's topic in ESET Internet Security & ESET Smart Security Premium
The license is registered to brxxxxxxxxxxx88@gmail.com from Canada. Where did you purchase it from? -
Dana IP adresa nie je na blackliste. Poslite, prosim, link vygenerovany cez mail-tester.com, ak problem este pretrvava.
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Secure Browser startup procedure
Marcos replied to a topic in Quick questions by guests (registration not required)
If you launch the secured isolated browser via the ESET Safe Banking & Browsing desktop shortcut and enable the setting to open previous tabs open, they will open automatically the next time you open the browser via the desktop shortcut. -
Please do the following when PowerShell is consuming CPU: Run as an administrator: wpr -start GeneralProfile After about 30s, run: wpr -stop trace.etl Create a dump of the PowerShell process via the task manager or the Procdump tool by Microsoft: procdump -ma powershell.exe Supply both trace.etl as well as the dump for perusal.
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ESET is taking almost 20% of my cpu is that normal?
Marcos replied to ThickMind's topic in ESET Endpoint Products
Please carry on as follows: When the issue occurs, enable advanced operating system logging under Tools -> Diagnostics -> Advanced logging in the advanced setup After 30-60s stop logging Collect logs with ESET Log Collector and upload the generated archive to a safe location (e.g. OneDrive, Dropbox,...) and drop me a personal message with a download link. -
Roadmap question | Endpoint Security future on Mac
Marcos replied to avielc's topic in ESET Endpoint Products for macOS
There won't be ESET Endpoint Security v7, however, EES v8 is scheduled for 24H2. -
Did you check it in your EBA account?
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malware phishing not detected
Marcos replied to hobbitman's topic in ESET Internet Security & ESET Smart Security Premium
You can disable QUIC as per the instructions at https://support.eset.com/en/kb6757 or block outbound communication on UDP port 443 on a firewall. -
Device Control not working right or is bugging
Marcos replied to Cody_Klamann's topic in ESET Endpoint Products
I would recommend raising a support ticket since advanced logs will be needed for perusal. -
For a definition of adware, you can check Wikipedia: https://en.wikipedia.org/wiki/Adware Adware, often called advertising-supported software by its developers, is software that generates revenue for its developer by automatically generating online advertisements in the user interface of the software or on a screen presented to the user during the installation process. I don't know if there's other risk when allowing this particular adware to run other than advertisements. Even if there was no other malicious functionality, ads can be misused for malwaretizing. Obviously some of them will lead you to dating sites:
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The website is not blacklisted, however, the download page contains adware JS/Adware.Agent.CZ which is detected and blocked. The detection is correct.
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WEB FILTER NOT WORKING
Marcos replied to hobbitman's topic in ESET Internet Security & ESET Smart Security Premium
Please carry on as follows: Enable advanced logging under Help and support -> Technical support Reproduce the issue Stop logging Collect logs with ESET Log Collector and upload the generated archive here. Provide step-by-step instructions to reproduce the issue. -
Potentially Unwanted/Unsafe Application rules
Marcos replied to BlueBear's topic in ESET Endpoint Products
Please provide logs collected with ESET Log Collector from the machine. -
JS/Chromex.Agent.Bz removal help.
Marcos replied to fadecade's topic in Malware Finding and Cleaning
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This is how the secure browser feature behaved since the very beginning. In the future we plan to add a setting for notifications about active remote connections when a secured browser is running.