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Marcos

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Everything posted by Marcos

  1. The license is registered to brxxxxxxxxxxx88@gmail.com from Canada. Where did you purchase it from?
  2. Dana IP adresa nie je na blackliste. Poslite, prosim, link vygenerovany cez mail-tester.com, ak problem este pretrvava.
  3. If you launch the secured isolated browser via the ESET Safe Banking & Browsing desktop shortcut and enable the setting to open previous tabs open, they will open automatically the next time you open the browser via the desktop shortcut.
  4. What is the language of your ESET product? Chinese traditional or Chinese simplified?
  5. Please do the following when PowerShell is consuming CPU: Run as an administrator: wpr -start GeneralProfile After about 30s, run: wpr -stop trace.etl Create a dump of the PowerShell process via the task manager or the Procdump tool by Microsoft: procdump -ma powershell.exe Supply both trace.etl as well as the dump for perusal.
  6. Please provide logs collected with ESET Log Collector from that machine.
  7. Please carry on as follows: When the issue occurs, enable advanced operating system logging under Tools -> Diagnostics -> Advanced logging in the advanced setup After 30-60s stop logging Collect logs with ESET Log Collector and upload the generated archive to a safe location (e.g. OneDrive, Dropbox,...) and drop me a personal message with a download link.
  8. The cryptocurrency rollercoaster never fails to provide a thrilling ride – this week it was a drama surrounding the hack of SEC's X account right ahead of the much-anticipated decision about Bitcoin ETFsView the full article
  9. There won't be ESET Endpoint Security v7, however, EES v8 is scheduled for 24H2.
  10. There's a newer version of the Direct cloud communication module 1136 on the pre-release update channel which will display the notification about EPNS issues only if they are on user's end.
  11. Did you check it in your EBA account?
  12. If you check the policies assigned to "All" group, isn't there an auto-update policy?
  13. You can disable QUIC as per the instructions at https://support.eset.com/en/kb6757 or block outbound communication on UDP port 443 on a firewall.
  14. I would recommend raising a support ticket since advanced logs will be needed for perusal.
  15. Please refer to the announcement https://forum.eset.com/announcement/23-eset-push-notification-service-servers-unreachable/. I assume that you are no longer getting notifications about EPNS issues.
  16. For a definition of adware, you can check Wikipedia: https://en.wikipedia.org/wiki/Adware Adware, often called advertising-supported software by its developers, is software that generates revenue for its developer by automatically generating online advertisements in the user interface of the software or on a screen presented to the user during the installation process. I don't know if there's other risk when allowing this particular adware to run other than advertisements. Even if there was no other malicious functionality, ads can be misused for malwaretizing. Obviously some of them will lead you to dating sites:
  17. The website is not blacklisted, however, the download page contains adware JS/Adware.Agent.CZ which is detected and blocked. The detection is correct.
  18. Please carry on as follows: Enable advanced logging under Help and support -> Technical support Reproduce the issue Stop logging Collect logs with ESET Log Collector and upload the generated archive here. Provide step-by-step instructions to reproduce the issue.
  19. Please provide logs collected with ESET Log Collector from the machine.
  20. Please remove this malicious Chrome extension:
  21. Do you mean that the initially reported issue with PowerShell running continually and consuming a lot of CPU resources has been resolved?
  22. This is how the secure browser feature behaved since the very beginning. In the future we plan to add a setting for notifications about active remote connections when a secured browser is running.
  23. It depends on what module you mean. Especially updates of the Machine learning, Advanced heuristics, HIPS and Deep Behavioral Inspection modules may improve detection.
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