[What is the latest version of Eset Android?]

It always takes some time for staggered application updates to become available for all users. There are currently still users with v8 and some have been already upgraded to v9.

[OSX/Adware.Genieo.AD]

Please provide the appropriate record from the Detections log.

[Website is blocked by ESET with a JS/Agent.rjr Trojan Warning]

12 minutes ago, AmadeusConcept said:

is blocked by ESET with a JS.Agent.rjr trojan warning. It's only showing for users with ESET installed and loading fine for other website users. We have all the plugin and Core files up-to-date and have Security plugins installed in Wordpress.

The website is indeed infected:

https://sitecheck.sucuri.net/results/https/le-blog-des-leaders.com

[Process Explorer Being Detected as Malware]

I assume it could be because it was not a newly created file signed by Microsoft.

[prevent users from uninstalling ESET]

Do you have detection of potentially unsafe applications enabled?

I've tested it but could not remove ESET even via the "Forced MSI uninstall" option:

[ESET Server Security for Linux 9.1.99.0 (hotfix) has been released]

Release Date: February 8, 2024

ESET Server Security for Linux 9.1.99.0 has been released and is available to download.

Changelog:

Version 9.1.99.0

• FIXED: Compilation of kernel modules fails with latest kernels on Ubuntu 22.04 LTS

Upgrade to Latest Version

Upgrade my ESET Server Security products for Linux to the latest version

Support Resources

ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.

• Online Help (user guides)
• Visit www.eset.com/contact to email ESET technical support

[False positive? - Go 1.22.0]

This was a false positive. It was fixed earlier today so it should not be detected after restoring it from quarantine.

[Is it possible to invalidate installers?]

Please raise a support ticket. It will be probably necessary to reset your license and re-activate your ESET Endpoint using the new one.

[Eset GUI does not start]

You can upload them to a file sharing services, such as OneDrive, Dropbox, etc. and drop me a private message with a download link.

[Eset Protect Cloud and Zero Trust Policy enabled main router]

There's basically no need make any changes in ESET Bridge configuration after you install it. Just configure the proxy server via a security product policy:

[Windows temp profile: user profile service failed the sign-in]

The issue would need to be reproduced on our end but we were unable to reproduce it. Please raise a support ticket so that it's tracked in the ticketing system.

[Eset GUI does not start]

Please provide:
1, Logs collected with ESET Log Collector
2, A Procmon boot log saved unfiltered in the PML format and compressed.

[lost license data]

You can retrieve your license email by entering your license email address in this form:
https://www.eset.com/int/support/lost-license/

[The buck stops here: Why the stakes are high for CISOs]

Heavy workloads and the specter of personal liability for incidents take a toll on security leaders, so much so that many of them look for the exits. What does this mean for corporate cyber-defenses?

View the full article

[Process Explorer Being Detected as Malware]

2 hours ago, Tetranitrocubane said:

So, updating Process Explorer alleviated this issue - The latest version doesn't cause this issue with ESET. I gather this is because the older version of PROCEXP152.SYS was vulnerable.

Does the fact that the vulnerable driver was running previously, before ESET alerted me, mean that my system is compromised?

No, your system is not compromised. The driver can be exploited by malware. In such case, the driver would be very likely in a different folder than that with the Process Explorer executable.

[ESET cloud security mark one regular email as SPAM and deliver in SPAM folder]

The above email address serves for reporting and no reply is provided. Please provide with the email in the eml or msg format.

Should you need to contact technical support, please visit https://www.eset.com/au/.

[Can someone please explain this malware? Keeps reappearing after clicking delete.]

Are you able to delete the detected file at the said path? If so and only real-time protection has problems removing it, please raise a support ticket.

[System Windows 7 notification]

Did you try to disable the application status about missing ACS support via a policy?

We strongly recommend that you upgrade to a fully supported operating system that received important security updates on a regular basis to keep the machines protected and not vulnerable to attacks.

[home product comparison]

ESET NOD32 Antivirus is a product that is not sold as a subscription. It provides only basic protection. Compared with ESET Internet Security, it does not protect you from network threats and does not contain Parental Control and Antispam.

EAV and EIS don't contain the premium feature ESET LiveGuard which analysis suspicious files in a cloud sandbox and is included in ESET Home Security Premium and ESET Home Security Ultimate.

For a more detailed comparison of protection levels, please refer to
https://www.eset.com/int/home/compare-protection-levels/

[System Windows 7 notification]

Are the computers managed through ESET PROTECT? What ESET product and version do you have installed on Windows 7?

[Report of Issue in Eset Endpoint Security - Graphical Interface GUI]

The problem with the duration counter should be fixable, we're tracking it.

P_ESSW-17800

[Antimalware Scan Interface (AMSI) integration has failed]

It appears that something prevented ESET from registering as an AMSI provider. It appears that you have MBAM installed with all its features and drivers. Please make sure to use it only as a second opinion on-demand scanner without any of its drivers loaded:

Malwarebytes Anti-Exploit, c:\windows\system32\drivers\mbae64.sys, System, Running, , Malwarebytes Anti-Exploit, Malwarebytes
MBAMChameleon, c:\windows\system32\drivers\mbamchameleon.sys, Automatic, Running, , Malwarebytes Chameleon, Malwarebytes
MBAMFarflt, c:\windows\system32\drivers\farflt.sys, Manual, Running, , Malwarebytes Anti-Ransomware Protection, Malwarebytes
MBAMProtection, c:\windows\system32\drivers\mbam.sys, Manual, Running, , Malwarebytes Real-Time Protection, Malwarebytes
MBAMSwissArmy, c:\windows\system32\drivers\mbamswissarmy.sys, Manual, Running, , Malwarebytes SwissArmy, Malwarebytes
MBAMWebProtection, c:\windows\system32\drivers\mwac.sys, Manual, Running, , Malwarebytes Web Protection, Malwarebytes

Albeit these drivers are not loaded, I'd recommend removing the from the disk, if exist:

epmntdrv, c:\windows\system32\epmntdrv.sys
EuGdiDrv, c:\windows\system32\eugdidrv.sys

Also try temporarily removing EaseUS software which appears to have installed drivers with an invalid signature. If you need to have it installed, replace it with the latest version from their website.

[PUA Blacklist Block]

Should be unblocked now. If not, it will be shortly.

[Add seats to the current environment - Eset Protect Advanced]

Please contact your local ESET distributor or reseller from whom you purchased the license. They should be able to extend your existing license and subtract the price for the remaining period from your existing license.

[Block everything online storage and only allow access to my company's sharepoint with ESET PROTECT CLOUD, is it possible?]

Should you encounter any issues, please provide logs collected with ESET Log Collector for perusal.