Marcos

The solution is to upgrade to Endpoint 9.1 which is the last that supports Windows 7 and will be in limited support until November 2025: https://support-eol.eset.com/en/policy_business/product_tables.html

To uninstall ESET Endpoint or agent, you'd need to run msiexec.exe and use the msi installer or provide the product code which varies with each software and version of the software. Instructions how to determine the product code are available at https://www.advancedinstaller.com/msi-retrieve-productcode.html.

The heat-map doesn't seem to provide that granular information about concrete applications used at specific times. You can contact your local ESET reseller with such request, however.

Ak sa problem tyka aplikacie FACEIT, treba sa obratit na ich technicku podporu. Je mozne, ze prislusny FACEIT servis sa da nastavit tak, aby sa nespustal pri starte, resp. aby sa spustal manualne.

ESET does not prevent you from running commands as an administrator unless you manually create the appropriate custom HIPS rules. Does temporarily uninstalling ESET actually makes a difference and the issue returns as soon as you install the latest version with default settings?

In automatic mode, all non-initiated inbound communication is blocked. To allow it, create a permissive rule for the appropriate application and put it above other custom firewall rules that you may have.

As itman suggested, please contact your ESET authorized distributor in Spain.

Did you activate a 30-day trial license after installation in the product? The above trial license is registered to 3xxxxxx5@axxxxxxxxxxxxt.top. Trial licenses don't require an ESET HOME account, just fill in the trial license activation form after installation and the trial license will activate automatically.

Try temporarily re-enabling SHA1 support by running: update-crypto-policies --set DEFAULT:SHA1 Then enable advanced security as per https://support.eset.com/en/kb7930.

Where did you get the license from?

It will be available with the release of v17.1.9 soon.

Please provide your public license ID in the form of XXX-XXX-XXX.

Release Date: February 29, 2024 ESET Endpoint Antivirus and ESET Endpoint Security version 11.0.2044 have been released and are available to download. Changelog: Version 11.0.2044 FIXED: Occasional freeze of Operating system caused by Real-time File System Protection FIXED: Device control rules applied incorrectly for devices having non-standard characters in Serial number. FIXED: EGUI interfering with Codegate's SAFE Panic button application FIXED: Real-time file system protection module blocks access to office files created by Linux/Mac applications on network drive FIXED: Filtering mode of Firewall set incorrectly to Interactive mode while importing XML configuration during installation FIXED: Export of Performance exclusions list contains exclusions set by policy, even when the list is filtered to show only locally created exclusions. Upgrade to Latest Version Upgrade my ESET Endpoint products for Windows to the latest version Automatic update is available on the pre-release update channel and will be enabled gradually for users in the following days and weeks. In the mean time, you can update Endpoint in a managed environment via a software install task from ESET PROTECT. Support Resources ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support. Online Help (user guides) Visit www.eset.com/contact to email ESET technical support

Would this work for you? <operation type="TcpIpConnect"> <condition component="Network" property="DestinationIpAddressV4" condition="is" value="13.69.128.10"/> </operation>

You can download it from https://forum.eset.com/files/file/132-eset-security-1719/ if you don't prefer switching to the pre-release update channel.

Please report it through your local ESET distributor or reseller who will then pass the request further to ESET HQ for consideration.

Does excluding also C:\Windows\System32\dasHost.exe in Web access protection setup make a difference?

Much has been written about the risks that poorly-secured RDP connections entail, but many organizations continue to leave themselves at risk and get hit by data breaches as a resultView the full article

When creating a software install task, you can choose the maximum time for which the user can postpone the reboot or if they can cancel it. You can also send a Shutdown (reboot) computer task to force a reboot. ESET PROTECT (cloud) also allows for sending a Product upgrade task which will upgrade the product via the so-called micro PCU update the next time the user restarts the machine and it's resilient to installation issues or errors.

Please post a screenshot of it for clarification.

Please carry on as follows: Enable advanced logging under Help and support -> Technical support Reproduce the issue Stop logging Collect logs with ESET Log Collector and upload the generated archive here.

The verification email was sent to the license owner's email address saxxxxxxxxxro@sxxo.pt who must click the verification link to enable you to add the license to your ESET HOME account.

What about using a filter like this in the report?

It appears that you have attempted to add a misused Afghan license in your ESET HOME account. Please purchase a license from an authorized ESET distributor or reseller.

Since we could not find any issue in the attached logs, please raise a support ticket. A logging version of the Safe banking and payment module will need to be installed to get more information.