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Showing content with the most kudos since 10/01/2020 in Posts

  1. Unfortunately it's by design. The plug-in writes information about scan to emails which causes the unwanted behavior. This will ultimately change with a new Outlook plug-in that will be most likely introduced next year.
    2 points
  2. While I completely agree with your statement, nothing can be 100 percent, but does that mean we shouldn't put in things to try and stop it? By that logic couldn't we argue that why bother with protection if some kind of malware could theoretically be designed to bypass or disable an AV (yes I know my comparison is slightly different to the issue we are talking about and AVs have tech to stop these). I do think we will see a lot more people requesting a folder system for ransomware protection. As mentioned before I'd love to see a better system for advanced users for warning them about fil
    2 points
  3. Unlike companies like Microsoft, ESET operates on the base of partnership. Therefore, with the exception of a few countries, ESET does not have its own presence on the market, but is instead represented by a local company that has the rights to distribute the products and use the logo, name, domain, trademarks, etc. These companies then can sell the products themselves, as well as via a network of resellers - the prices are generally the same, so it does not matter whether the customer buys the license from ESET's website, or an authorized reseller. The redirection is not done to ESET's w
    2 points
  4. We can't change what happened and you're unlucky that a non-authorized seller sold you a pirated license 2 years ago. Now if you're still reluctant to buy from your local ESET website then you may go to one of the authorized partner by yourself and buy a physical copy of it from there and this time make sure to register the ESET license to your ESET account. An account isn't needed but it lets you see if the license you is being used on a PC or not. https://www.eset.com/lt/platintojai/
    2 points
  5. Also since this invalid license issue keeps arising in the forum, I will say this. Eset and every other company I know of will not assist in any way for a misappropriated product. For what it is worth, I believe Eset "goes out of its way" in these situations. It is repeatedly stressed in this forum to only purchase a license directly from Eset or one of its in country authorized distributors.
    2 points
  6. If the Chinese wanted to embed something on the drive, they would do so in the drive firmware at manufacturing time. Ref.: https://lifehacker.com/how-to-check-your-usb-devices-for-unsafe-firmware-1841773522 As a rule, I reformat new USB drives primarily to get rid of any crud utilities the manufacture's love to load on these drives. Also, to set the drive to NTFS format which is more secure than the default FAT32 format.
    2 points
  7. Read Marcos' post above, it is literally a few posts above!
    2 points
  8. Ok, Solution found: LC_ALL was not set. "export LC_ALL=en_US.UTF-8" did the trick. Regards Daniel
    2 points
  9. I already have, and they pretty much gave me the option of hiding the GUI entirely or upgrading. I just hope the feedback received makes the decision makers behind these decisions re-think this next time.
    2 points
  10. Thanks for the heads-up, I can confirm the issue too and have reported it to developers. Will keep you posted.
    2 points
  11. Hello @damtechmatt I have good news for you. Towards the end of the year, we will be releasing an update to ESET Cloud Administrator (It will come with adjusted naming) that will remove the "size limitation" of 250 seats, and will also be available for our MSP partners to order / provision cloud instance from the ESET MSP Administrator (msp.eset.com). So stay tuned for upcoming news in the following months.
    2 points
  12. Also just started migrating our users across to ECA - worked fine last week, can't sign in without errors this morning. Any estimated time to fix? Do you have a status page somewhere, rather than relying on paying customers stumbling across a user forum that I had no idea that existed until 5 minutes ago ?
    2 points
  13. It had been discussed again and again. but I still want to say: with endpoint 8.0, Please give up stupid MySQL and use MariaDB. check current system requirement it is really funny: MySQL ODBC driver versions 5.3.11 and later, 8.0.0 – 8.0.15 and 8.0.18 and later are not supported.
    2 points
  14. Marcos

    Forum Feedback

    Was that option in the mobile version of the forum in the past? The mobile version isn't 1:1 to the desktop version and may be missing some elements that are not used a lot by users. Anyways, we have made a change so that if you open a topic with unread posts it will jump to the first unread post automatically.
    2 points
  15. Please drop me a private message with user's my.eset.com email as well as the name of device on which the warning is reported.
    1 point
  16. I'm gonna send you a private message with a username and password to update ESET NOD32 Antivirus for Linux desktop v4.
    1 point
  17. Hello, the recovery key is generated locally in the browser. For security reasons no one else has access to it, you can navigate to the settings, change the password and new recovery key will be generated for you. Peter
    1 point
  18. Thanks for the suggestion, but changing this setting doesn't resolve the issue for me.
    1 point
  19. Pipes, If you're still following this thread, please consider this... I had my whole family switch to Waterfox for the same reasons you used it. It was a great story that it was created by a 16-year-old and protected users' privacy. Only that has changed: it Alex sold out to a company that is in the business of data collection. Please read more here: https://restoreprivacy.com/browser/secure/ (Search for "Waterfox".) Now we use Firefox. Suggested privacy settings are at https://restoreprivacy.com/firefox-privacy/. Another privacy expert, Michael Bazzell, also reco
    1 point
  20. I was not presented with this information either.
    1 point
  21. Hello @HeinrichS, I will try to check it. 1. Can you please send me a private message with an e-mail you used to set up the password store? 2. The migration was competed in the end so you can see the accounts correctly and the issue is only with the identity and notes, or? 3. In the old PWM do you have identity and notes saved? Peter
    1 point
  22. 1, You can run /opt/eset/eea/bin ./odscan from terminal 2, Please refer to https://help.eset.com/eesu/7/en-US/scans.html for available parameters. 3, Endpoint Antivirus for Linux does not contain a firewall.
    1 point
  23. itman

    Hoping ESET will work

    Eset scans the boot sectors; e.g. MBR, for malware on BIOS based devices. It does not scan the BIOS since those settings are firmware related and are retained in chip memory on the motherboard. There is no way Eset can physically access that area. BIOS based malware is very rare and usually is a result of a hacked BIOS firmware update. If you have reason to believe you have BIOS based malware, you should download the latest BIOS firmware update from your device manufacturer's web site and re-flash the BIOS. Note that BIOS setting corruption is often caused by a dead battery attached
    1 point
  24. Please check your personal messages for your U/P.
    1 point
  25. the license wasn't yours, it was bought by someone in Afghanistan as stated before and that key is used by more than 100 other persons. so, it wasn't not yours. nowhere in those sentences there's an accusation on you. it's just an observation that the key isn't originally registered on your email, rather on a completely different individual. and i agree with Page42, 3 pages and 61 replies later, that thread has run it's course. ✌🏻️
    1 point
  26. Appears you're going to have to wait for Eset to fix this. As posted on wilderssecurity.com, even a fresh install of 14.0.21 is borking the Win Security Center on select Win installations.
    1 point
  27. In reality though most companies will not help people who have bought their products from an illegal reseller. Again though I do agree that the person on the chat should have explained things more rather than saying that is not your license which you could read as you stole it. I think maybe there should be a script for future when this happens to avoid any misunderstandings e.g. with the eset rep explaining that the license has been miss sold and the seller was a scammer. This should stop the victim feeling at fault or feeling they are being accused of something
    1 point
  28. From what I can see, they wrote "looks like a pirated key". There is no accusation there, just an assessment of the situation the license is in. Indeed, individual resellers only see the licenses they sold, so when they saw your license, they could not see it in the system, so they assumed it was bought off an unauthorized resale channel, which in most cases sell pirated licenses - even your license was used on 130 computers, so it indeed is pirated. The license itself. Nowhere it says that you pirated it, just that the license has been sold to many more people. There is no accusation of
    1 point
  29. This was not accusation. I too told users here in the forum that their license was misused or leaked if they complained the license didn't work and nobody perceived it as a personal attack or accusation of piracy. There were cases when they bought the license on ebay and they simply fell a victim to fraud.
    1 point
  30. You can find it under Activation:
    1 point
  31. Maybe a report like this?
    1 point
  32. According to this, updates work alright, just take some time. This is because of the fallback option to enable direct connection if connection through a proxy server fails which happens when clients are outside the network. Since the clients are managed by ESMC, you can also use dynamic groups to apply different configuration based on the network that the clients are in.
    1 point
  33. According to https://support.eset.com/en/kb332-ports-and-addresses-required-to-use-your-eset-product-with-a-third-party-firewall, ESET connects to the IP address to check for certificate revocations. Probably you've recently established several SSL connections and the product connected to the server to check the revocation status of SSL certificates.
    1 point
  34. itman

    Method of detection

    Eset scans files using normal and advanced heuristics at file creation time. However, some malware may have obfuscated or encrypted code that will not reveal itself until process execution time. As @Marcosnoted, Eset has additional mitigations to scan for malware after it has uncloaked in memory. However, these are post-execution mitigations. Eset also has a subscription option named Dynamic Threat Defense: https://help.eset.com/edtd/en-US/overview.html that will perform a full cloud sandbox analysis on executable's prior to their actual execution. It can be optionally set to block
    1 point
  35. Marcos

    Winserver 2008 r2 to win 7

    As for Windows 2008 R2 servers, you should install ESET File Security 7.2 on them. Regarding updates adding SHA-2 support, please refer to https://support.microsoft.com/en-us/help/4039648/update-to-add-sha2-code-signing-support-for-windows-server-2008-sp2 These are required to install EFSW 7.2.
    1 point
  36. Hello everyone, Recently we received a lot of questions about support for the upcoming Big Sur version of macOS. In order to provide our users with answers and to let you plan the upgrade procedure, we published an article with detailed information ahead of the release, you can find it at https://support.eset.com/news7604/ As new pieces of information become available, we will continually update the article. Regards, TomasP
    1 point
  37. Hello everyone, Recently we received a lot of questions about support for the upcoming Big Sur version of macOS. In order to provide our users with answers and to let you plan the upgrade procedure, we published an article with detailed information ahead of the release, you can find it at https://support.eset.com/news7604/ As new pieces of information become available, we will continually update the article. Regards, TomasP
    1 point
  38. Hello Martin, no yet, however, this is currently in development and we expect to release this option in the turn of the year. Best regards.
    1 point
  39. I don't understand why this is even a conversation. The Kaspersky UI has changed very little since 2012 and I would take the ESET UI over it any day. That said it wouldn't hurt my feeling if they added a little more color to it but it is perfectly functional as is. I remember when all vendors used to replace the UI every year and it took another half year to work out the bugs.
    1 point
  40. If the phone is not rooted applications should not have sufficient permissions to remove other applications.
    1 point
  41. FYI https://www.reddit.com/r/msp/comments/b660m8/blue_screen_of_death/ Also there have been reports that BSOD's were caused by existing driver issues after installing these updates. So all drivers; especially video drivers, should be updated to latest versions prior to installing these updates: https://answers.microsoft.com/en-us/windows/forum/all/security-update-2019-03-windows-7-causing-blue/6398adc5-d14f-4409-8277-6e8b46181fa2 https://www.sevenforums.com/bsod-help-support/419195-i-need-help-bsod-start-up-unless-f8-last-known-good-configuration.html Again this is
    1 point
  42. Marcos

    Device Control

    To determine parameters of a device, connect it to a computer and click Populate in the Device control rule window. This must be done on the machine that the device is physically connected to.
    1 point
  43. Since SHA-1 code signing support was discontinued throughout the IT industry due to security weakness, all vendors are moving to SHA-2. That said, SHA-2 support will become mandatory soon and there won't be any current version of antivirus that will work on non-SHA2 compliant operating systems. It was not the choice of ESET.
    1 point
  44. For the notification to go away it is necessary to reboot the machines after upgrading the agent. Should it still show up, try turning off the computer completely or running the command "shutdown -r -t 0" to make sure that a full reboot is performed.
    1 point
  45. 1 point
  46. Correct. The Payment protection screen reads: "Add additional layer of protection to banking and payment applications", ie. it's enabled for applications, not for browsers. Since applications on Android run in an isolated sandbox, I assume that it's not possible to redirect to a secure browser by design.
    1 point
  47. Create a Dynamic Group template for the older ESET version, to find your computers with the old version installed. Example template values below. Then create a Dynamic Group that uses that template to find the computers with the old agent. You could even create an agent install task to run in that dynamic group daily. Or just push the new agent install version to all or some in that group manually. You can create a similar dynamic group for the newer agent version to see the computers with the new version installed. Installed software . Application vendor = ESET, spol. s r.o. Insta
    1 point
  48. You won't see the version of release in the ESMC console. According to https://support.eset.com/en/kb3690, the release 7.2.11.3 consists of the following components: Component Operation System Component Version Agent Linux 7.2.2233.0 macOS 7.2.3261.0 Windows 7.2.1266.0 Migration Tool Windows 7.2.18.0 Migration Assistant Windows 7.2.22.0 Mirror Tool Linux 1.0.2109.0 Win
    1 point
  49. Yes, v14 is going to be released later this year. It will be announced here as well as via other marketing channels.
    1 point
  50. Hello twok, this might be a bug on our side. Let me check this internally with team and I will get back to you.
    1 point
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