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Showing content with the most kudos since 02/24/2019 in all areas

  1. 3 points
    Rami

    last update GUi delay open

    ESET is known for being light since the first version it was released when other AVs was plaguing and killing the machines like Norton in the XP days. I believe ESET is still doing the same thing , staying light till this day. that might be the decision of saving the "15-26MB" of RAM.
  2. 3 points
    You can disable the appropriate application status in the advanced setup -> user interface. You understand that you will take all responsibility for the security of your system since ESET won't be able to 100% protect you from Internet-borne threats, phishing, etc. By disabling Web access protection you won't gain any benefit but lose one of the most important protection layers. Even if one was very cautious and restrictive in what he or does on a machine (e.g. visits websites only with javascript disabled, checks every https certificate on visited websites, uses policies to prevent script interpreters from running, disables USB ports to prevent devices carrying data from attaching, etc.), I wouldn't recommend disabling a single protection layer.
  3. 3 points
    Marcos

    ESET BETA 13 ?

    We've recently made 12.1.30.0 available for users in the ESET Insider program. Also it is not clear what you meant by " I miss the success of ESET 2002 - 2007". Please clarify as to what you meant because ESET is a successful company with products being enriched with new protection and technology features on a regular basis.
  4. 2 points
    Rendekovic

    EEE 5.0 Opal / SED Drives?

    Hi N1Md4, I appologize for my late reply. Yes we are working on finishing the missing pieces of communication/ documentation. Sorry for this incovenience. Best regards,
  5. 2 points
    Hello @karlisi this will be resolved in the upcoming ESMC 7.1.
  6. 2 points
    Yes please verify that hostname of macOS machine is correctly set. Otherwise AGENT won't be able to report FQDN name to ESMC, and thus ESMC won't be able to pair device with FQDN entries in domain. Recently we were solving similar issue as support ticket, and customer used command: sudo scutil --set HostName devicename.example.com to correctly set FQDN name on macOS device.
  7. 2 points
    Release Date: March 7, 2019 ESET Internet Security and ESET Smart Security Premium version 12.1.31.0 have been released and are available to download. Changelog: Version 12.1.31.0 Added: Behavioral Monitor settings in “Advanced setup” Added: Indonesian localization Added: Customer Experience Improvement Program Added: EULA and Privacy Policy links added to “About” screen Added: Automatic detection of Airplane mode Added: Information about scanned files by Real-time file system protection Improved: Reduced size of installer Improved: Product upgrade process including over-night updates Improved: PUA communication and term use throughout product (“Threat” has been replaced with “Detection” when PUA is detected) Improved: Redesigned Webcam protection rules editor in “Advanced setup” Improved: User is notified if Banking and Payment Protection is running on unsecured WiFi Improved: Updated in-browser page layout of Banking and Payment Protection Improved: Minor user interface improvements on Computer scan screen Improved: Communication of referral across product Improved: Minor user interface improvements on Security Report page Changed: EGUI runs only when it is necessary Fixed: Various functional and localization bugs Upgrade to Latest Version Upgrade my ESET Windows home product to the latest version Support Resources ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support. Online Help (user guides) Visit www.eset.com/contact to email ESET technical support
  8. 2 points
    Hello guys, the new version of EMSX has been released (7.0.10025). https://www.eset.com/int/business/mail-security-exchange/download/ SPF result rule was extended (currently is possible to configure an action for "Soft fail"). Enjoy the newest version. Many thanks for using ESET products!
  9. 2 points
    Hello guys Here you can find out how to make it work. Deepin Linux does not met requirements, but anyway by installing all needed libraries you can make it work easily. You can find terminal commands in attached screenshots. Step 1- First step is to install GlibC apt-get install libc6:i386 Step 2 - Install libappindicator1 to show tray icon after installation apt-get install libappindicator1 Step 3 - Prepare installer download it from ESET webpage, don't forget to choose 64bit installer and grant execute rights Step 4 - System does not met requirements and you need to install libgtk libraries apt-get install libgtk2.0-0:i386 Step 5 - But not all libraries are not installed because of distribution issues therefore you need to run it again and use command apt-get install libgtk2.0-0:i386 --fix-missing Step 6 - So lets go deeper thats why we use Deepin Linux Murine libraries for GTK are missing too apt-get install gtk2-engines-murine:i386 Step 7 – Some more engines to install pixbuf apt-get install gtk2-engines-pixbuf:i386 Step 8 – We need to install also gnome themes standard apt-get install gnome-themes-standard Step 9 – And also some extras are needed for gnome themes and therefore we will install gnome-themes-extra, this all are missing apt-get install gnome-themes-extra gnome-themes-extra:i386 Step 10 – We will add architecture i386 for dpkg Check architecture dpkg –print-architecture Add architecture i386 dpkg –add-architecture i386 check If architecture was added dpkg –print-foreign-architectures Step 11 – And now we have optimized environment and we can install ESET NOD32 Antivirus for Linux Desktop So, Linux is user friendly but it chooses its friends selectively :)
  10. 2 points
    I think there are two possibilities (but had not confirmed it is actually enabled): configure notification over this dynamic group. Unfortunately you will be receiving notification without list, and most probably for each device separately. use scheduled reports. It should be possible to prepare report which shows devices in specific group (or maybe dynamic groups can be completely bypassed here). Once reports is prepared, it is possible to schedule it to be sent to email, and there should be possibility to not send empty data.
  11. 2 points
    Problem is that group as you defined it will be matching devices, where at least one devices has capacity less than 1GB -> so for example devices with connected USB key or even devices with CD/DVD ROM, which mostly reports capacity 0MB. I would recommend to add another condition, either explicitly specifying id of storage, or possibly requiring that reported capacity is >0. For example: where only one of additional conditions should be required, byt it depends on your environment. I would recommend to use "Storage Id", especially in case you are interested only in system disks and devices are using default "C:".
  12. 1 point
    AGH1965

    Idle Time Scanning Question?

    According to ESET Online Help it will. Logging off can be used as a trigger for idle-state scanning.
  13. 1 point
    I'll look into it, however, I'm afraid that without unblocking the aggressive ad domains it won't be possible.
  14. 1 point
    kamiran.asia

    Win64.Vools.L Can not be cleaned

    Yes a 0-Day malware ! A Service with a Dll injector "FunctionRPCHelper.dll" that inject svchost.exe 😎
  15. 1 point
    itman

    Win64.Vools.L Can not be cleaned

    Appears to me, the clients got nailed by a true 0-day malware. Also, it appears Eset created a new signature for this bugger, Win64/Vools.P. It is encouraging that Eset was still able to detect it via AMS using a prior variant DNA signature. BTW - what was the source of the svchost.exe injection?
  16. 1 point
    Thanks for the feedback. Would suggest Eset post an announcement when a change to GUI related components are made. Especially in regards to B&PP since many are sensitive to any changes in that area possibly due to the malware.
  17. 1 point
    If I recall correctly there was an issue with presets using incorrect values. I think "User Group Name" should be set to name but I am not sure it will be able to rename existing groups -> have you tried to change this value and erase at least some of the groups, just to verify that even newly added groups are still named wrongly?
  18. 1 point
    TomFace

    Someone eles using my key

    No problem....please let me know what the end result is. If you'd rather not post it just PM (personal message) me.
  19. 1 point
    Marcos

    TCP SYN Flood Attack - Router IP

    I would suggest: - enabling advanced logging under Help and support -> Details for customer care - rebooting the machine - reproducing the issue - disabling advanced logging - gathering logs with ESET Log Collector, raising a support ticket for customer care and providing them with the generated archive.
  20. 1 point
    It is very simple. Use SetThreadExecutionState. See: link to Microsoft Windows Dev Center.
  21. 1 point
    Description: Prevent sleep during scan. Detail: Windows can put the computer to sleep before the scan is finished. That is very annoying. There should be an option to prevent that from happening. Oops, it's a coincidence that @zeromido asked someting similar here right above. Before I started typing, I first searched the forum for "scan prevent sleep".
  22. 1 point
    For future reference -> this is actually bug in ESMC itself and should be resolved for upcoming releases. In case there would be no issue, weak ciphers would be disabled in so called "Advanced security" mode which is available in ESMC's configuration. Those weak ciphers are available only for older ERA Agents connecting from even older operating systems (Windows XP, ...) where no secure algorithms were available in system.
  23. 1 point
    TomFace

    PC slow

    Well the first thing you could do is update to the latest version (v12) https://www.eset.com/us/home/antivirus/download/ as the newer version may be lighter than what you have and most likely has enhancements. If you have a current license, the update is free. You may want to review the End of Life schedule at https://support.eset.com/kb3678/#eav just to stay on top of things. Or you could upgrade to EIS https://www.eset.com/us/home/internet-security/download/ which has more features, but there would be an additional fee. As you give very little information, anyone would be hard pressed to give you an accurate diagnosis. Regards, Tom
  24. 1 point
    Ceterisparibus

    Introduce yourself

    Hello, I'm ceterisparibus and I have been using Eset products (currently Cyber Security Pro for Macs) for about 4 years. I run them on Mac OS (both Mojave and High Sierra on two different computers). I look forward to reading the forums.
  25. 1 point
    Just guessing, but only ESMC functionality actually using SSH is "Remote deployment task", could you verify it is not scheduled to be executed regularly?
  26. 1 point
    @Alexey Ponomarev As of yesterday, we have commenced migration from EMA 1 (ema.eset.com) to EMA 2 (msp.eset.com). This procedure had to be approved by the admin / primary contact for your MSP / company. You should have received an e-mail with this information. Your customers are now migrated to msp.eset.com. If you will have any issues, please contact your distributor, or colleagues that are listed as primary contacts.
  27. 1 point
  28. 1 point
    My question is why is this type of software attempting to connect to the Internet with the activity you posted? It is basically just software to create a .iso file for the most part. At most, the only outbound connection it would need is to the vendor's server for software updates.
  29. 1 point
    itman

    EIS blocks toolslib.net

    Appears the issue has been resolved. I can download AdwCleaner from the Malwarebytes site w/o issue.
  30. 1 point
    itman

    EIS blocks toolslib.net

    You will have to be patient and let @Marcos get back to you with whatever issue Eset is detecting with the web site. If you immediately have to download AdwCleaner for some reason, you can do so via the bleepingcomputer.com link I posted previously.
  31. 1 point
    Marcos

    You fully ruined the scanning system.

    First of all, please respect the principles of etiquette and keep the tone of the discussion polite and civil as required by our forum's rules. Also please refrain from making conclusions without investigating the issue first. Have you already raised a ticket for your local customer care and gave them a chance to check logs necessary for investigation? To start off, please provide: - ELC logs - A Procmon log from a scan - Step-by-step instructions of what you did, what was the actual and expected result. If possible, create a demonstration video too.
  32. 1 point
    Marcos

    EIS blocks toolslib.net

    I'm currently waiting for a clarification from a developer of the web protection module. Will keep you posted. You can temporarily pause web access protection to download files from there.
  33. 1 point
  34. 1 point
    The fact is that you've been using a leaked license key that can be found on the Internet. Have you checked if you were really charged for the renewal? The fact is that it was a license key from a PC magazine that leaked and should not allow purchasing renewals. I recommend contacting German support and asking for a refund if you were really charged. Then you could purchase a new license through the e-shop.
  35. 1 point
    seems the performance issue is largely resolved in the latest version that is just released today. The deletion latency has dropped from 15 sec to 3~4 sec.
  36. 1 point
    Hi guys. We're very sorry for the inconvenience. We'll surely adjust a tooltip. To your question, why suddenly it starts to appear is that we've added a new message in case license is not available and it was implemented in current AV module 1548. In next version 1549 we'll also provide a more specific description of the error in computer details > alerts. Also, we've adjusted behavior in an environment with ESET proxy, so in case you have licensed EDTD and you experienced some issues, it should much better. Thank you for understanding and we're really sorry for inconveniences.
  37. 1 point
    https://support.eset.com/kb3678/?segment=home
  38. 1 point
    A nice screen shot from the prehistoric era Please uninstall ESS v4 and install ESET Internet Security v12 from scratch.
  39. 1 point
    Marcos

    What a mess

    Please clarify what portal you mean. Until now, I've been under the impression that it was a specific ESET UK portal or page that was under control of ESET UK. Please post the url and possibly a screen shot as well.
  40. 1 point
    Rami

    ESET disables GlassWire Firewall

    ESET Internet Security does have a firewall included so that's why GlassWire firewall is disabled , so they won't conflict with eachother , you need to remove GlassWire firewall , If you would like to keep using it , then you will need to switch Internet Security for Antivirus.
  41. 1 point
    Marcos

    Trial License

    Of course we do not publish licenses, they leak from users. Leaked licenses are usually cancelled quickly.
  42. 1 point
    So I did the reinstall and it didnt work. A buddy of mine had the great idea to try disabling my firewall to see if ESET had messed with it, and it turns out that was it. Thanks yall for the help!
  43. 1 point
    You did it! Thanks. Using custom headers, I am able to specify who gets my reply message Wednesday morning. Here is the report: And the group that identifies the computers in need of attention: RMM, I don't need no stinking RMM, I have ESMC!
  44. 1 point
    To my best knowledge, a license for a certain number of endpoints should also include a license for ESET File Security. Please contact ESET UK for details.
  45. 1 point
    @SysEPr Thank you for your feedback: With regards to the first case, we will investigate this behavior. It looks to me more like a bug in the implementation. We will check this internally. We are planning to introduce more advanced IFTTT (If this then that) logic, into ESMC, however it will not happen in ESMC 7.1 for sure. But it´s on the roadmap for the future versions, that will allow you to achieve better automation, and such advanced conditions.
  46. 1 point
    MartinK

    two licenses issue

    Number as you see in License management view is provided by ESET licensing servers, i.e. should be more precise. In oppose to that, ESMC reports shows only devices that are managed by ESMC, or more precise are reporting license usage to ESMC. In you case, there are few possibilities: there might be devices that are not managed by ESMC, but are activated using license there has been hardware changes on clients, or clients were reinstalled, which resulted in duplication on license servers. In both cases I would recommend to visit ESET licensing portals (EBA or ELA) and check list of activated devices as listed there. In case of duplicates, it should be clear from "seat name". This portal can be also used to manually deactivate or remove device that is no longer active.
  47. 1 point
    MichalJ

    License Usage. How Long to Update?

    In general, the number shown in the "license tab" of ESMC is not coming from ESMC itself, it´s coming from our licensing server infrastructure. You can always update the number by clicking "synchronize licenses" in your license tab. You can do a license cleanup, by accessing eset license administrator / eset business account (depending on which you are using). If you never setup an account, you can go to ela.eset.com, and use your license key for login. Over there, you can see all of the devices activated with your license. Our licensing has one issue, where it creates duplicated entries for machines that are often using multiple network adapters (like switching often between LAN / WIFI). Then they are orphaned, however still consuming the license. You can cleanup those by lowering the setting "deactivate seats not connected for XYZ" days (by default, it´s set to 365 days).
  48. 1 point
    We are looking into it. It's possible that this feature will be moved to the System cleaner which is intended to be used after modification of system settings by malware.
  49. 1 point
    sksksk

    File not found on server

    Still getting this daily. Randomly. I confirmed we are updating directly from the ESET servers. HTTP Proxy logs indicate the fail (no file found on server) and success (no updates are available) logs are identical.
  50. 1 point
    Gamtat

    File not found on server

    We started getting this error on a regular basis on January 9th. Clients seem to be updating but instead of seeing this error maybe once every few months I'm seeing it multiple times a day now. ESET Remote Administrator (Server), Version 6.5 (6.5.522.0) ESET Remote Administrator (Web Console), Version 6.5 (6.5.388.0) Update module1072 (20180813) Translation support module1721 (20181211) Configuration module1663.13 (20180709) SysInspector module1274 (20180918) Server 2008, Windows 7 clients. Using the Apache proxy.
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