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Showing content with the most kudos since 10/18/2019 in all areas

  1. 2 points

    ESMC Upgrade

    For those of you in the same situation, I first had to install SP3 for SQL Server 2008 R2 Express because you can't directly upgrade to SQL Server 2017 Express unless you are running SP3. I was running SP2. Once this was done, I upgraded to SQL Server 2017 Express by using the custom install option. I then opened ESMC and went to Help->About. The DB version is now showing Microsoft SQL Server 2017 (RTM) Express Edition (64-bit) 14.0.1000.169. I then went to Help->Upgrade Product and a new client task was created. After a few minutes, I was kicked out of ESMC and I could not log back in. A few minutes later, the login page wouldn't even come up, but after some more time, it finally came up and I was able to log back in. ESMC is now showing it is v7.1717.0 and the Web Console is at v7.1.393.0. The last thing I did was install SQL Server Management Studio (SSMS) on my server so I could manage the DB a little easier. https://docs.microsoft.com/en-us/sql/database-engine/install-windows/supported-version-and-edition-upgrades-2017?view=sql-server-ver15 https://docs.microsoft.com/en-us/sql/ssms/download-sql-server-management-studio-ssms?view=sql-server-ver15
  2. 2 points

    Loving how ESET works.

    I just want to say that I am loving how fast help is when I'm unsure of something, and how this company seems to care about its customers. I have been through heaps of security software in my time, but this company is super fast at helping people. Thank you.
  3. 2 points

    Review Of Eset

    I'd say it's very light weight and good detection.
  4. 2 points
    Well surely this is not a direct solution to your problem but don't use uTorrent, use open source, ad free alternative Qbittorrent: https://www.qbittorrent.org/
  5. 1 point
    @Marcos thanks for the clarification that it will be solved with the next update V13, but as asked by @BeanSlappers, any indication when this might happen? Will there also be communication that this issue is fixed? So users know when to setup again a new Phantom Account? I do want to avoid that I am too early and have to do it again Thanks.
  6. 1 point
    No the phantom account is part of eset Anti Theft - if you mark a device e.g as missing only the phantom account will work and possibly (although I'm unsure of this) if someone logs in it may help to detect their location. As someone who uses eset on their PC mainly (do not currently own a laptop) it is not something I have used
  7. 1 point
    According to this article: https://www.lifewire.com/how-to-download-install-directx-2624489 , DirectX 9 is supported on Win 10. Additionally, it might be required if an app requires use of one of its files. This appears to be the case for Eset. DirectX 9 can be downloaded from here: https://www.microsoft.com/en-us/download/details.aspx?id=35 . What I believe is the problem is the DirectX 9 file Eset requires somehow got deleted or corrupted on this Win 10 build. Installing DirectX 9 would be preferable to running a Win 10 repair or full install. Note: installing DirectX 9 does not replace or affect the running status of DirectX 12 which is the version used by Win 10.
  8. 1 point
    A workaround should be already included in Endpoint 7.2. As for an actual fix in the VMWare driver, I have no clue if they have already included it in their products. However, a workaround on our part should suffice in order for the issue to not manifest.
  9. 1 point
    Please provide list of installer parameters you are using to deploy AGENT (only parameter names, no need for passwords or other sensitive details). From log it seems you are performing so called server-assisted installation, but probably with wrong hostname:port configuration, resulting in communication failure. Also once ESMC is installed, you might use also live installer created in console to deploy AGENT, it has no parameters so it would be much simpler.
  10. 1 point

    ESMC blocked by ESET Endpoint

    This issue is fixed in the Internet protection module version 1382, which is currently in testing. You will be able to remove https://esmc from the whitelist when it's released for your product version(s).
  11. 1 point
    To me it seems weird that you're getting an error about missing a DirectX 9 dll since DirectX 12 is a part of the OS. Moreover, there is no stand-alone DX12 installer that you could run on Windows 10 to repair it.
  12. 1 point

    problem with ESMC upgrade 7.1.503.0

    Hello, you are using unsupported MySQL version (5.5) which is no longer supported in ESMC 7.1. The only option is to upgrade your database to the one supported by ESMC 7.1 or downgrade ESMC back to 7.0 till you are able to process the upgrade.
  13. 1 point

    HIPS problem

    Join the club. I and many others have been asking for file wildcard capability for years.
  14. 1 point

    Introduce yourself

    Welcome to the forum. Glad to see a fellow horror fan to. I love slasher and giallo films
  15. 1 point
    https://docs.microsoft.com/en-us/windows/win32/seccrypto/cryptoapi-system-architecture Additionally, applications use the Win crypto API to protect their own sensitive data. Using Process Explorer, display some app .dlls. One that you will find used extensively is crypt32.dll.
  16. 1 point
    This seems like an issue we are already aware of. Please proceed as described here: https://support.eset.com/kb7272/ , but please enable Protocol filtering advanced logging as well. Don't forget to disable logging before Part II. Then please send me the created logs via PM. Then, you can try if changing this setting makes any difference: F5 -> Web and email -> Web access protection -> Web protocols -> Ports used by HTTPS protocol Change the current value (I expect there is 443, 0-65535) to 443. We don't need any logs from the state when the setting is changed, at least for now. Thanks.
  17. 1 point
    The way I see it is that something is broken in the user login. Before the first login the users table has Administrator with native=1, auto_logout_time_in_minutes=10, password_expiration_interval_in_days=1500. After resetting the password these parameters become 0. Also note that the error message seems to be related to a "Native User" (system? service account?) Glad I'm not the only one with this problem.
  18. 1 point
    Use ESET File Security for Linux v7.
  19. 1 point
    Scanning archives is a resource intensive operation since each file from an archive or installer has to be unpacked first and then scanned. Smaller files are unpacked in memory, bigger files on a disk. It is obvious that big archives, containers or images, such as iso or img that are gigabytes in size cannot be unpacked and scanned in the blink of an eye and the more such files are on a disk, the more files they contain and the bigger they are, the longer it will take to scan them. Therefore it is not unusual that in extreme cases scanning whole disks may take even a day or more.
  20. 1 point
    I upgraded my Windows 10 laptop to v13 of ESET Internet Security yesterday. It now repeatedly displays a warning that the anti-theft component is not optimized as the phantom account is missing. The account is present (the default "work") and has been present for several years. I ran the anti-theft web site option to create the account but it made no difference. I manually deleted the "work" account on the laptop and also deleted it from the anti-theft web site, then ran the option to create it again. Although the web site said the account had been created there was no "work" account on the laptop. The laptop is fully up to date with all Windows 10 updates including the cumulative updates to v1903 and the .NET framework released this week The anti-theft component worked fine with ESET v12 I've disabled the anti-theft for this device until this issue is resolved.
  21. 1 point
  22. 1 point

    SFP IT Director

    Marcos and company, since NOD32 2.5, I have been both a user and a re-seller. Thank you for a superior product. May you all be blessed. Matt
  23. 1 point
    The issue is under investigation.
  24. 1 point
    So, what happened? Is the issue going to get fixed?
  25. 1 point

    B&PP not working Firefox 70

    Working ok for me here win 7 x64 ,same browsers /version and module
  26. 1 point

    B&PP not working Firefox 70

    Works fine for me with BPP module 1166 and FF 70.0.1 on Win 10:
  27. 1 point

    utun interfaces detected randomly

    Same problem here. First it detected utun1, then utun2. Both times I chose home network and it timed out. The only solution was to check "remember for this network" (...or something like that) so it didn't bug me again. Anyone care to explain what's up with this? ESET CSP MacOS Catalina 10.15
  28. 1 point
    UPDATE: I have received a standard proforma reply to my support ticket on this issue instructing me to completely remove ESET IS in safe mode and re-install. Both PCs are in constant use and I'm not going to do this for now as all other ESET functionality is unaffected and it's not clear whether such a drastic "solution" will address the issue as it seems to be a defect in the software. I await an update to ESET to fix the defect before I attempt to re-initialise the Anti-Theft component.
  29. 1 point

    No need password to disable firewall in EES

    The EES version is 7.1.2053. I've set a password protect in EES. When I right click the EES icon in the systray, click 'Pause firewall (allow all traffic)', a popup window appears asking for a password on the screen. Just ignore it, right click the EES icon to pause firewall again. Then the firewall been disabled now. It seems a bug, please check it.
  30. 1 point

    Stalking PUA notifications after update

    Probably you mean AppEsteem, however, as I said each vendor applies their own criteria. The fact that vendor A adds or removes a particular PUA detection doesn't mean that ESET must necessarily follow their decision.
  31. 1 point

    Update optimization problem

    This is a known bug, will be fixed in a newer version soon.
  32. 1 point
    Typically the Not scanned category includes internal messages and messages coming from authenticated SMTP sessions which are not scanned by default. We consider it pretty normal.
  33. 1 point

    Activation issue after update

    The public license isn't the same as your main one and can be shared. You can also drop a private message to a mod e.g Marcos if you are still unsure or create a support ticket. Response may be slower right now due to it being the weekend
  34. 1 point

    I don't got the new update 13.0.22 yet

    Yes, installers are multi-language.
  35. 1 point

    Do I have to install Win 10

    Refer to @Marcos previous above reply.
  36. 1 point

    AV-TEST and ESET

    I was also wondering the same. No one really answered as to why ESET don't participate in AV tests which it should.
  37. 1 point

    Phantom Account and Anti theft

    1, You can log into any account providing you know the password. The phantom account doesn't use any password, however, logging into it will be evaluated as a suspicious activity and reported in the Anti-Theft portal. 2, You mark your device as missing in the Anti-Theft portal at my.eset.com.
  38. 1 point
    Yes. I got rid of utorrent and installed qbittorrent and the problem went away
  39. 1 point


    Last night I received the update of Eset Internet Security version 13 ( with some feature and improvement as follows: * Improve Connected Home Monitor * Extended Detection with HIPS * Stronger Protection with Advanced Machine Learning * The Lower Impact on System Resources However the Icon Menu its look like little bit too left and for me still a question about "The Startup Scanning Progress" activity indicated in the Icon on the taskbar still running after user Login even I have been deactivated the Startup Scanning in the scheduler to not active in battery mode.
  40. 1 point
    @schuetzdentalCB Thank you for your feedback. With regards to the automated network isolation, something like that (possibility to trigger network isolation from the console) is being added in ESMC 7.1 / Endpoint 7.2 for Windows. We plan to further expand this concept to allow autonomous response in the future. With regards to the application whitelisting, this is a bit more tricky topic. However it is on our long term roadmap. I will link your comment to the already tracked internal IDEA. Internal tracking IDEA-1510
  41. 1 point


    Just purchase Nod32 Antivirus for Linux Desktop and was sent the license key, license ID, and username. I have no way to activate my product without the "password" that was supposed to have been sent. Is anyone else experiencing this same issue? I've contacted support, but haven't heard back yet.
  42. 1 point

    ESMC blocked by ESET Endpoint

    I think this behavior has been already reported and probably fixed in the meantime. Maybe @Marcos will know more details of whether module responsible for scanning network has been updated in the meantime. It is also possible that update was canceled which might explain why only specific devices were affected.
  43. 1 point
    I was having the same issue on a Pixel 2 after the Android 10 update. Permissions were set to Always. Disconnect/reconnect to home WiFi fixed the error. Thanx.
  44. 1 point

    Eset 13 Version

    Thanks for the heads-up peteyt, the user was banned.
  45. 1 point

    Android Studio warning

    Try excluding Android Studio process then under process exclusions.
  46. 1 point

    Clients not showing in ESMC

    I would recommend to start by checking whether ESMC Agent installed on client machine is actually connecting to ESMC. For this purpose please follow troubleshooting part of documentation - especially status.html log present on client machine might be helpful in this case. In case ESMC Agent will be connecting to ESMC, most probable issue is that is is using different name in ESMC or is located in different group, which prevented ESMC to remove "dead" duplicate that is rendered as unmanaged. In case AGENT is not connecting to ESMC, it is crucial to resolve connectivity issues as described in referenced documentation.
  47. 1 point
    ESET shouldn't. Let's try it out, you can activate a fully functional 30-day license after installation. However, I'd recommend installing ESET Internet Security which also contains the network attack protection module that protects your machine on network level from malware that exploits vulnerabilities in network protocols to proliferate further over network. If necessary, create a new topic since this one is intended only for posting suggestions for future versions.
  48. 1 point
    A few clarifications needed. First, multiple AV/anti-malware solutions can be installed. However only one should have its real-time protection enabled to avoid conflicts. The other solutions should have their real-time protection option disabled. Some solutions will run just fine in this status. Others might constantly complain via internal status display or alerting about their real-time protection being disabled. The interesting point posted is AVG's detection of an Eset protection module. Granted it was a "suspicious" detection but I would assume AVG is capable of detecting known safe processes/dll's. So let's get back to the original posting where you stated you installed a free version of NOD32. Do you mean that you installed it in trial license mode? Did you download NOD32 installer from the official Eset web site? Finally, to avoid conflicts with multiple AV solutions installed, the main engine component of each should be excluded from the other solution. For example in AVG, ekrn.exe needs to be excluded from AVG's real-time scanning, behavior monitoring component, web access protection component, etc.. Likewise in Eset, the above AVG protection components need to be excluded from Eset's real-time scanning, HIPS, and Web Access protection components. Bottom line and again - it is best to only use one AV solution. If others are used, you must disabled all their related real-time and behavioral/HIPS components and only use these solution as on-demand scanners.
  49. 1 point

    Future changes to ESET web portals

    Have full control over devices connected to the account, like remote updates, remote settings, remote scanning etc.
  50. 1 point

    Future changes to ESET web portals

    Description: Products updateDetail: Verify if the installed products are up to date
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