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Showing content with the most kudos since 08/28/2020 in all areas

  1. Hello guys, thank you for your feedback. We will add Bitwarden to the list of whitelisted extensions that can be loaded in the protected browser. Regards, Tomas
    3 points
  2. I've tried many AVs and kept moving in the past unhappy with them but once I switched to eset I've never looked back. Doesn't hog the system, good detection and good support
    2 points
  3. The latest ESET's products (v13.2 and Endpoint 7.3) are compatible with Windows 10 21H1. There should be no difference in performance after upgrade to Windows 10 21H1.
    2 points
  4. Marcos

    Deleting Ransomware Notes

    Making the ransomware note undetected was already considered and pros substantially outweighted cons.
    2 points
  5. The product in question is correctly classified as PUA since they don't adhere to good practices.
    2 points
  6. Kvako

    ESMC MSP API Problem

    Hi, You're almost there, just need to put a single word Bearer in front of the access token (separated by a space) When using swagger - after you receive an access token, you can Authorize by clicking Authorize button on the top with Bearer {{----token----}} written into text field Using API directly, your call should look like this curl -X GET "https://mspapi.eset.com/api/User/Current" -H "accept: application/json" -H "Authorization: Bearer eyJgbGciOiJSUzI1NiIsImtpZCI6ImU1WTdkMGJEUGtORmFDV094VWlBaUU5MDBDbyIsInR5cCI6IkpXVCIsIng1dCI6ImU1WTdkMGJEUGtORmFDV094VWlBaUU5MDBDbyJ9.e
    2 points
  7. Duplicate topic, we'll draw it to a close. The discussion can continue in the original topic.
    2 points
  8. itman

    License issue

    You need to contact whomever you purchased the license from to straighten this out.
    2 points
  9. It's most likely Filecoder.STOP. Unfortunately this family of ransomware cannot be decrypted. Do you have C:\Users shared? Most likely the ransomware running on another machine in the network encrypted files in that share.
    2 points
  10. Hello ESET Endpoint Security / Antivirus users, It’s been quite a while since we released the 7th generation of our Endpoint solutions, so naturally you may ask when the generation 8 will be released. We have good news to share, as we are approaching the final stages of development and preparation for the release, we would like to share it with you so you can try it before it gets released officially and give us feedback on it, which is very valuable for us. I guess the first question, which comes to mind is what will be the new features of it. Let me briefly name some: Secure
    1 point
  11. FYI: https://www.infosecurity-magazine.com/news/29-vpn-services-owned-by-six/ This is the actual article by VPNpro which gets into the real "nitty gritty": https://vpnpro.com/blog/hidden-vpn-owners-unveiled-97-vpns-23-companies/ . The above InfoSecurity article is just a summary.
    1 point
  12. That's quite an inconvenient way to activate a Gamer Mode any time you start a game. Wouldn't it be better to activate it by a shortcut (`egui.exe --gamer-mode` for example) or by a configurable hotkey?
    1 point
  13. Hello @j-gray, our KB backend underwent some changes since then and, unfortunately, not all links were preserved, sorry about that. Here is the working link to that content: https://support.eset.com/en/news7335-11th-of-october-2019-eset-business-products-support-for-macos-1015-catalina However, that story is over 1 year old, all our current products for macOS run on 10.15.
    1 point
  14. Hi Peter! I would like to test it.
    1 point
  15. See if this posting helps: https://forum.eset.com/topic/14855-spoofed-email-address/
    1 point
  16. Hello @LesRMed Techncally, EFSW and EEA share the same "activation matrix" , meaning it is technically possible to activate EFSW with the EEA (ESET Endpoint Antivirus) or EEPS (ESET Endpoint Protection Standard) license. You can easily "move" the EFSW under the right license by simply sending an product activation task to the computer where the EFSW is running, including the "File Security" license.
    1 point
  17. Marcos

    Router affected?

    ESET will not affect your router in any way. While you can check the router for weaknesses via the Connected home feature, ESET will protect only the machine where it is installed.
    1 point
  18. You seem to be from Italy but purchasing from Russia. ACT.33 means country restriction. I'd ask for a refund and buy in Europe from an authorized reseller or directly from ESET's store.
    1 point
  19. actually this is a really good idea. if it's possible, i'd love to see it implemented in the future.
    1 point
  20. We are checking it with developers. Will keep you posted about our findings and resolution.
    1 point
  21. https://www.comparitech.com/blog/vpn-privacy/remote-access-vpn/
    1 point
  22. I get eset might not be the best to look at but I'm confused about your chose of words, one in particular. Boring. An antivirus is there to protect users and the most important thing should be that it does its job. How it looks can play a part but really you just want a UI that is easy to navigate and familiarity does play a part and the average user will tend to leave their AV running in the background to do its job without opening it much if it all.
    1 point
  23. The layout and most used features within the ESET gui are more accessible and easier to use than many of its peers. Being static does not detract from the product itself. I doubt anyone would leave a good product behind for a bit of "eye candy" ☺️
    1 point
  24. Peter Randziak

    ESMC Syslog

    Hello @Mike_Kintaru, sadly I do not have any personal experience with qRadar and logging to syslog. I would advise to contact your local ESET support to have it checked. Peter
    1 point
  25. This is related to WPAD DNS activity: https://findproxyforurl.com/wpad-introduction/ Appears WPAD has a number of security risks with the recommendation it be permanently disabled if not using IE11 or Edge as your browser: https://auth0.com/blog/heads-up-https-is-not-enough-when-using-wpad/
    1 point
  26. Marcos

    Microsoft Teams issues

    The firewall logic has not changed over years. We assume that Teams has been updated and now works in the way that a connection is initialized by the server. In automatic mode, all outbound communication is allowed and all non-initiated inbound communication blocked, hence a rule for Teams may need to be created. It is beyond us to have a list of all 3rd party applications where the communication is initiated from outside and maintain the rules for them.
    1 point
  27. Hi Guys, A quick question are all of these machines that are affected domain joined machines? Also is anyone using wpad to configure a proxy on the machines connecting to the VPN? Regards,
    1 point
  28. M.K.

    Eset Mail Security

    Hi, also please note that ESET Mail Security for Exchange can also be used to scan Exchange Online mailboxes with on-demand scan in case of hybrid deployments (on-premise + cloud). Mail transport in hybrid deployments is scanned only if emails are routed first to on-premise server and then to cloud. Matej
    1 point
  29. You'll need to edit the desired web control rules and change the severity to "warning". However, too many records generated on clients may cause the ESMC server to stop responding, e.g. if you create a web control rule to log every single url that was opened.
    1 point
  30. Tommy V

    Mac OS 11 Big Sur

    Yes, a beta should be available soon after public betas of Big Sur was made available. I can understand that Eset needs some time to develop and internal testing (Alpha-stage), but it's important for us customers to start testing early as well. Regards Tommy V
    1 point
  31. Marcos

    Deleting Ransomware Notes

    Any file that is cleaned is also quarantined so that users can restore it if necessary. Moreover, ransomware notes are not cleaned automatically in default cleaning mode.
    1 point
  32. Marcos

    Limited Support

    That's correct. Limited support basically means that we guarantee module updates for existing versions but do not make any other changes or fixes to the program.
    1 point
  33. There is no problem sice server restart case can be closed, i will update the mail security later.
    1 point
  34. Changing certificate to original in ESMC' settings should be enough: When you click "Open certificate list", you should be able to select original certificate, the one as shown in your previous screenshots. Just be aware that change will require restart of ESMC service.
    1 point
  35. Unlike the license with the public ID 3AJ-HVG-RNB, the one with PID 3AH-6E8-WW8 is not registered to your email address but to c......t@micronet.es which belongs probably to the seller and that's the problem. Sellers should register licenses with end-user's email addresses. Please contact the seller to correct it, then you will be able to manage your license yourself.
    1 point
  36. Leonardo

    anti virus best software

    Thanks+++ @Nightowl for your help !
    1 point
  37. Nightowl

    anti virus best software

    In the download link when you click Advanced Download you will be able to see Changelogs per versions.
    1 point
  38. itman

    anti virus best software

    Here's a complete article on Eset's RDP bruteforce blocking; https://www.welivesecurity.com/2020/06/29/remote-access-risk-pandemic-cybercrooks-bruteforcing-game/ Of note in this article is the non-Eset based installation best practices that also need to be implemented.
    1 point
  39. Correct. We do not scan PST files with the on-demand scanner. However, with Outlook integration and scanning of read email enabled, any email message that is opened in Outlook will be scanned for possible threats.
    1 point
  40. Marcos

    Updating Agent

    That task should always be there:
    1 point
  41. Hi mgn, The fact that the uninstall button is replaced by a deactivate button is normal and it is due to the app being registered as device administrator, so that it can monitor and manage some system settings, required to function properly and offer all the protection features. If, for some reason, the app is not on your home screen (this happens sometimes on Android, I have this experience with several apps), you can just add it there again from the list of all apps - find the app, long press on it and place it on the home screen. If you want to uninstall the app, you can tap
    1 point
  42. Marcos

    13.2.18.0 BUGS

    Does temporarily pausing real-time protection, firewall or protocol filtering make a difference? Does the issue go away after temporarily uninstalling ESET and returns after installing 13.2.18 with default settings?
    1 point
  43. Or clear your browser history and/or cache in Chrome at its close time and see if that resolves the alerts.
    1 point
  44. It is true it has not been restarted for at least 3 or 4 months or even much more. After windows updates, and a restart, the mail security seems working fine, no error or warning entries in the logs. I will report back after a couple days.
    1 point
  45. https://support.eset.com/en/kb2289-uninstall-eset-manually-using-the-eset-uninstaller-tool Note: This must be run in Win Safe boot mode.
    1 point
  46. M.K.

    DNSBL vs RBL Mail security

    Hi, RBL servers are queried with IP addresses extracted from message headers, DNSBL server are queried with domains and IP addresses extracted from the message body. So the answer depends on the type of the BL, i.e. Spamhaus could be in both, Spamcop collects only IP's so it's probably sufficient to put it only in Additional RBL servers list, etc.. Best regards, Matej
    1 point
  47. To begin, the Eset firewall and IDS are separate components within its Network Protection component. IDS is conditioned by network packet filtering rules and like intrusion detection rules that monitor for abuse of protocols commonly used by remote attackers. The Eset firewall component monitoring parallels that of the Win firewall in that app network use of protocols and ports are being monitored. It differs from the Win firewall in that it has full user interaction capability of outbound Internet traffic whereas the Win firewall only supports logging capability. In Eset default configur
    1 point
  48. Unfortunately we have not seen that message yet. If you are experiencing issues, such as with viewing websites, please open a ticket with your local ESET support for further investigation.
    1 point
  49. William Zujkowski

    Mac OS 11 Big Sur

    Hello @Peter Randziak, Thank you for following up! Sounds good, I will bump this again in a month or so to check on it's status and hopefully remind you. William
    1 point
  50. Description: Checkbox 'Automaticlly Reboot when needed' default set to disabled. / off. Detail: Currently we are executing tasks with no need for a reboot and sometimes we do. But since we also execute tasks on our servers, leaving the default setting 'checked' being quite dangerous. See attatchment. This is the checkbox we would like to be disabled on default.
    1 point
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