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Showing content with the most kudos since 04/20/2020 in Posts

  1. Greetings! Listed as fixed in 7.3 "An on-demand scan launched from the ESMC console could shut down the computer even if this post-scan action was not selected" is exactly what started happening after I've upgraded Endpoint clients to 7.3. Never happened before. The process C:\Program Files\ESET\ESET Security\ekrn.exe (WKST-VRN-BKP01) has initiated the power off of computer WKST-VRN-BKP01 on behalf of user NT AUTHORITY\SYSTEM for the following reason: Other (Planned) Reason Code: 0x80000000 Shutdown Type: power off Comment: Computer scan completed That comes from sche
    5 points
  2. Hello, this option is already available in ESET Cloud Administrator console. Currently, as agents are updated via "Components upgrade task", which does not differentiate between agents, and other components of the ESMC infrastructure (server / webconsole) this option was disabled. However, in Cloud the server is fully hosted / maintained by ESET, so "one click agent updates" are possible. Please note, that for the future releases we work on "automatic agent upgrades", meaning agents would automatically upgrade themselves to the version compatible / matching with the server.
    4 points
  3. It's been a slow forum posting weekend and it appears this thread has run its course. We have all had the opportunity to "rant and rave" about Eset Home version protection features we all wished we had and in reality, probably never will have. So it is time to expose this Python POC for what it is - fake ransonware. Err ..... what, you say? The POC encrypted files. Well so does a lot of legit encryption and other apps including user created ones. So lets get into this. A few years back, the NextGen security software vendors were trying "to get traction" against the established AV vendors
    4 points
  4. Component upgrade task upgrades only ESMC/EP components, as is ESET Management Agent, ESMC Server and ESMC WebConsole, but it does not upgrade other, especially third-party components as is Apache Tomcat, Apache HTTP Proxy or MS SQL Server. Thus benefit of performing manual upgrade using all-ine-one installer for Windows, or performing upgrade ot EP/ESMC Appliance using "migration" to new version, is that also third-party and and possibly other support tools are upgraded. Also note that manual upgrade is less prone to failures caused by environment issues, as are those network related, but
    3 points
  5. Marcos

    MacOS 11 Update Issues

    We are in the process of finalizing a new version of Endpoint with all system extensions compatible with Big Sur 11.2. It should be released towards the end of March.
    3 points
  6. Hello @Kostadin_k, EFDE for mac utilizes FileVault because there is no other way to FDE macOS. Apple prevents its system to use FDE from 3rd party vendors. EFDE for win is a different story. Microsoft allows for vendor´s proprietary encryption and we have this covered. So we are pretty much covered on both macOS and Windows. But yes, adding Bitlocker management to ESET Protect (Cloud) is an option, but even if we go this direction in the future, it will not work as seamlessly as you described. Taking over management of an already encrypted machine is more than complicated becaus
    3 points
  7. When we update our ESET Agents we find that we need to have all our machines reboot. With the reboot option in the management console the machines just reboot with no warning. Any open work is lost and the user is confused, thus generating a call to the help desk. Would it be possible to have a reboot notification when pushing a reboot on a machine. ESET is finishing an update and will reboot in 30min. Reboot later or reboot now. I reached out to support and was told to post this request here.
    3 points
  8. Today (February 25) we plan to release a Detection engine update with expected size around 12,2 - 12,4 MB. We expect that the update will be available on the update servers for the clients to download at around 14:00 CET (+/- 30 minutes). This change will optimize the way how we store the data and will reduce the Detection engine size, it's memory footprint and also will make further updates smaller. The Micro updates scheduled on February 26 will have the weekly update package around 13 MB in size and the monthly update package up to 15 MB. Peter on behalf of the te
    3 points
  9. Problem fixed. Windows server updates had reactivated a couple of services which had nabbed port 80. Simply disabling them negated the issue. I'm now planning on moving the EEE server onto a different port to resolve the issue permanently during the downtime over the weekend.
    3 points
  10. Hello ESET Endpoint Security / Antivirus users, It’s been quite a while since we released the 7th generation of our Endpoint solutions, so naturally you may ask when the generation 8 will be released. We have good news to share, as we are approaching the final stages of development and preparation for the release, we would like to share it with you so you can try it before it gets released officially and give us feedback on it, which is very valuable for us. I guess the first question, which comes to mind is what will be the new features of it. Let me briefly name some: Secure
    3 points
  11. Hi Thomas, My solution is the following: 1.: - I created a dynamic group for collect the computers with error message "Restart required" : 2.: - Then I defined a CRON triggered task for send a pop-up window message into the affected computers: "Hello Collegue, please restart your computer as soon as possible because an ESET software update...bla..bla" or something like this You can configure the CRON for example launch the message hourly, every 10 minutes or as you want It works pretty fine
    3 points
  12. Avast blog article here: https://blog.avast.com/cybercapture-protection-against-zero-second-attacks . Detail on configuration options here: https://support.avast.com/en-us/article/54/ Of note is this feature exists even in Avast free version. Time Eset "get with the program" and offer same like capability for their home use products.
    3 points
  13. The fact is Eset has all the internal mechanisms in place to accomplish this. All they have to do is block the process until LiveGrid black list determination processing has completed. As to the false positive element, I say "to hell with that." Most home users would not be significantly impacted by such process blocking. This could be also further refined by adding Trusted Publisher, signing, etc. criteria to Eset Reputation scanner. Failure on reputation coupled with suspected malicious activity should be enough to block until LiveGrid initial scanning is completed.
    3 points
  14. We are aware of the problem with Windows applications and the changing path with each update. There is a plan to come with up a solution to this in long term. Also I can assure you that we value any constructive feedback or suggestion and it's discussed with product managers and developers.
    3 points
  15. This was in Cloud Administrator topic but should be here too Description: A new task/setting to reboot computers with a popup message warning,Detail: Add the possibility to notify user that computer will be restarted when reboot computer task is triggered and let them for example 5 minutes to save/close programs/data.
    3 points
  16. It had been discussed again and again. but I still want to say: with endpoint 8.0, Please give up stupid MySQL and use MariaDB. check current system requirement it is really funny: MySQL ODBC driver versions 5.3.11 and later, 8.0.0 – 8.0.15 and 8.0.18 and later are not supported.
    3 points
  17. Yes, v14 is going to be released later this year. It will be announced here as well as via other marketing channels.
    3 points
  18. Hello guys, thank you for your feedback. We will add Bitwarden to the list of whitelisted extensions that can be loaded in the protected browser. Regards, Tomas
    3 points
  19. It's been more than 5 years I've use ESET software on my computer and ESET is the best for me. here are some reasons I still use this Boy: Inexpensive Easy-to-use interface Good malware protection Secure browser for online payments Fast scans Lots of useful extra features Small system-performance impact File encryption, hardened browser extension, webcam protection What else do you need for your security? for me having a VPN access is the one but it's not a big problem. I very much appreciate your support ESET.
    3 points
  20. It appears that a number of Eset users employ license "crackers." It also appears that a number of Eset forum participants feel that the most widely used , the KMS software family of crackers, are safe. As noted in this recent analysis of KMS based software by AVLabs in Poland, they are definitely not safe to use. KMSAuto and KMSpico are the most commonly installed hacktool on computers in Poland https://translate.google.com/translate?hl=en&sl=pl&u=https://avlab.pl/&prev=search&pto=aue Note: This article was posted in the Polish language. Hence the use
    3 points
  21. You are just angry at something that you can't change , all companies do the same , they release an update and then they give the change notes after a while , or go meet Microsoft , they won't tell you what changed. or say hello to Steam I don't represent ESET , and I don't work for them , but a delay of a bit or few hours after being posted in their download page and after that to their forum , it doesn't mean anything bad , they have posted it they didn't hide them , It's just a matter of a little bit of time delaying the upgrade so you can read the notes and after than initiate your up
    3 points
  22. I think this is resolved in just-released ESMC 7.2 where it look like this:
    3 points
  23. We are currently debugging the issue. Most likely we will be able to address it via an automatic HIPS module update.
    3 points
  24. The PUA detection is correct. It's optional. For more information what PUA are, please read https://support.eset.com/en/kb2629-what-is-a-potentially-unwanted-application-or-potentially-unwanted-content. If you think that benefits of using a particular PUA outweigh possible risks, you can exclude the PUA from detection.
    3 points
  25. ESET NOD32 Antivirus for Linux desktop is a legacy product. Legacy products do not support activation but require a username and password for update.These are not usually included in the license email since current products require only a license key for activation but can be provided by customer care on request. I'm gonna send you a personal message with your U/P momentarily.
    3 points
  26. Marcos

    2FA for my.eset.com

    As far as I know, this was already requested and adding 2FA is on the to-do list.
    2 points
  27. Primordiarch

    2FA for my.eset.com

    Hello. Please add 2FA feature on my.eset.com. Thanks.
    2 points
  28. Yes, every user session the services will be created with a different hex number suffix.
    2 points
  29. Hello guys, thank you for your reports, I checked it with the QA and Dev, they are aware of this issue. Once the upgrade fails, can you please collect the logs as described at https://support.eset.com/en/kb3404-use-eset-logcollector-on-macos-and-send-the-logs-to-eset-technical-support?ref=esf upload them to a safe location and send me a private message with the download details and reference to this forum topic? Once you do, the work-around is to disable the Web access protection to apply the upgrade. We apologize for the inconvenience caused, Pete
    2 points
  30. Hi, We're currently reviewing our server protection, we have around 150 on a mix of ESET File Security 7.0 and 7.1 (Windows only) which according to the EOL page is in support (Limited for 7.0, Full for 7.1). With ESET Endpoint AV V8 being released for clients is there any rough estimated date/quarter/year on when the next major version for File Security will be released? I've noticed 7.3 released for ESET File Security last month (EOL page not updated to show that?) but we're reviewing whether we should upgrade all our 7.0/7.1 servers to 7.3 or wait for V8. It be months of wor
    2 points
  31. solution (just tested with one of our systems) for our site: [root@vm /]# cd /var/opt/eset/esets/lib [root@vm lib]# mv em002_32.dat em002_32.dat.o [root@vm lib]# cd /opt/eset/esets/sbin/ [root@vm sbin]# ./esets_update --verbose Virus signature database has been updated successfully. ESETS Update utility +-+--------------------+------------------------+------------------------+ | | Module | Available version | Installed version | +-+--------------------+------------------------+------------------------+ |*| loader | 1076
    2 points
  32. According to https://support.eset.com/en/news7604-eset-support-of-macos-11-big-sur, a version compatible with Big Sur that will include a firewall is planned for Dec 2020:
    2 points
  33. I had some issues configuring Active Directory integration (Kerberos etc.) with ESMC so I decided to do a write-up on what I did to get it working. This is for Ubuntu Server 18.04 but it should be applicable to other Debian based distros, adjust where required. Let's assume we have the following environment: ESMC Linux Distribution: Ubuntu Server 18.04 ESMC Hostname: esmc ESMC FQDN: esmc.test.local ESMC IP Address: 10.123.1.2 Active Directory Domain: test.local NetBIOS Domain: TEST Domain Controller: dc.test.local (10.123.1.1) ESET ESMC AD User Account: eset.esmc@test.local (ese
    2 points
  34. Yes, that was a false positive. Updates were already stopped a while ago and a fix is being prepared. It should be available within a few minutes. We apologize for the inconvenience.
    2 points
  35. Read Marcos' post above, it is literally a few posts above!
    2 points
  36. Also just started migrating our users across to ECA - worked fine last week, can't sign in without errors this morning. Any estimated time to fix? Do you have a status page somewhere, rather than relying on paying customers stumbling across a user forum that I had no idea that existed until 5 minutes ago ?
    2 points
  37. I've tried many AVs and kept moving in the past unhappy with them but once I switched to eset I've never looked back. Doesn't hog the system, good detection and good support
    2 points
  38. Marcos

    Deleting Ransomware Notes

    Making the ransomware note undetected was already considered and pros substantially outweighted cons.
    2 points
  39. Kvako

    ESMC MSP API Problem

    Hi, You're almost there, just need to put a single word Bearer in front of the access token (separated by a space) When using swagger - after you receive an access token, you can Authorize by clicking Authorize button on the top with Bearer {{----token----}} written into text field Using API directly, your call should look like this curl -X GET "https://mspapi.eset.com/api/User/Current" -H "accept: application/json" -H "Authorization: Bearer eyJgbGciOiJSUzI1NiIsImtpZCI6ImU1WTdkMGJEUGtORmFDV094VWlBaUU5MDBDbyIsInR5cCI6IkpXVCIsIng1dCI6ImU1WTdkMGJEUGtORmFDV094VWlBaUU5MDBDbyJ9.e
    2 points
  40. itman

    License issue

    You need to contact whomever you purchased the license from to straighten this out.
    2 points
  41. Thanks for letting us know. First part is considered as an issue and should be targeted. Second part will be discussed as an possible improvements, which seems to be legit.
    2 points
  42. Hello @Zen11t, thank you very much for your explanation again. It helps us to understand your needs better. I hope this trick will help you You can filter the computers with an outdated version of agents and then click on any item in the table and select "In computer page (all)". It will navigate you to the computers section, where you will have only computers with outdated agents, and here you can also check the last connection status.
    2 points
  43. Mobile Security needs some kind of permissions for Anti-Phishing to work properly , have you enabled that?
    2 points
  44. After leaving eset for the last 3 plus years its' its glad to be back.I used another top brand name security software,and after installing the lastest version,and after about a week of the trial version,I was excited to purchased eset,upon install I noticed a difference the way my machine acted.Very Smooth and Stable,I didn't know security software could make that big of a difference.What a difference ESET made on my machine.I can't speak for everyone,but I know eset security did for me,So For So Good, Thank You
    2 points
  45. Got it from VT. In fact, it's not detected because of the extension but with a correct extension it would be detected: updatewins.js - JS/Kryptik.BPU trojan. The detection was created between Feb 17-20. We'll adjust it so that such files can be normally detected.
    2 points
  46. I don't think it's possible. Moreover, I can't think of a good reason to not use the latest installer.
    2 points
  47. Mitchell

    Microsoft Teams issues

    Seems that creating the following rule is sufficient: Name: Allow Teams Helper App: /Applications/Microsoft Teams.app/Contents/Frameworks/Microsoft Teams Helper.app Action: Allow Direction: In Protocol: TCP & UDP Ports: Remote Remote Port: All Destination: Entire internet
    2 points
  48. Marcos

    Eset blocked twitch ?

    Yes. The domain in question has began to resolve to an IP address that was blocked 2 years ago due to malware.
    2 points
  49. The ESET Knowledgebase YouTube Channel celebrates its 10-year anniversary today! https://www.youtube.com/user/ESETKnowledgebase/community Check out the infographic for our lifetime YouTube statistics for the channel. The ESET Knowledgebase channel includes step-by-step video tutorials demonstrating the key processes and features of our ESET products, from ESET NOD32 Antivirus and ESET Internet Security to business products like ESET Security Management Center. In addition, our channel is yet another way for our customers to reach us with feedback and questions. We make e
    2 points
  50. Hi Team, Description: Example REST API usage with Perl / Python Detail: An example document on how to use the API with Perl would be helpful you have one using C however I would just like to create a few script based calls to it using Perl for use with Nagios and other systems I have to integrate further with our other tools. Description: Failure Details inside Web Interface, Detail: Most of the time when a task fails it provides hardly any details why I need to follow the rabbit hole to the trace log, Description: Slackware Linux Support /+ Native
    2 points
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