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Showing content with the most kudos since 04/13/2021 in Posts

  1. The button is subject to future changes. We are aware that it's a bit confusing now.
    2 points
  2. Good afternoon! The behavior you describe is normal - Policies applied by the installer do not show in the console. However, where EFDE is concerned, you will see the encryption status information on the computer panel here: If you want to update the Policy details in the ESET Protect console, then you can press the "REQUEST CONFIGURATION" button. Once processed, you will see the currently applied policies. Here's an example: Before After It might be possible to automate this process, however I don't know enough about ESET Protect to assist you furthe
    2 points
  3. Hello @Ufoto As of now, this is indeed not possible. I assume, that you are a reseller, and you have more than one customer, that has their own EPC instances. As of now, you will have to have a different aliases for every such instance, as one "EBA USER" can be linked only to one EBA instance, and one EPC Instance. We are working on a new reseller focus portal, which will allow you to have a "service level login" to all your customers EPC instances. So yes, there is plan to add multi instance access, however I can´t confirm exact timeline at this moment. But our target experience is
    2 points
  4. Hi Kostadin, If you set policy via Protect, you can't change that locally. Password protected settings are meant in case you're not managed or some settings are not managed... If you set every setting like that (even defaults) from Protect, user can't change that. On Mac, ESET Agent password protection is not present. To limit/protect against uninstallation ensure, that users are not administrators (root access) of a machine. In UNIX world, root can do everything.
    2 points
  5. 14 days before your license is due ESET will start notifying you. After your license expires, modules will stop updating and after a couple of days Windows Defender will activate itself instead of ESET on Windows 10.
    1 point
  6. Marcos

    What are pico updates

    Yeah, pico updates are typically less than 500 bytes in size.
    1 point
  7. A few comments about MBAM and its Katana engine use. Katana is far from new. It was developed as an open source project: https://sourceforge.net/projects/katana-usb/files/v3.0beta/ . Much later, Russian based AV Dr. Web developed it further: https://products.drweb-av.pl/home/katana/ . Note that Dr. Web is the only AV approved by Russia's FSB for use in Russia. Draw your own conclusions ....... The question is if MBAM is using the Dr. Web version of Katana under a license agreement? If this is the case, I certainly wouldn't be using MBAM.
    1 point
  8. If my understanding is correct, you created installer where you included policy for EFDE? If so, it is actually expected behavior, as installer will just configure installed product to use settings from embedded policy, but to enforce settings, policy has to be applied also in console in a standard way. If so, solution would be to visit policies screen and assign required policy to groups or devices. In other words, policy as included in installers are intended primarily for initial configuration used until management agent is able to fetch policies and other properties from ESET PROTECT.
    1 point
  9. Pravdepodobne sa jedna o FP, stranku obblokujeme.
    1 point
  10. Marcos

    false positive !! ?

    System Requirements Lab is a PUA maker. the domain is therefore blocked as PUA. Also the Yandex PUA detection is correct.
    1 point
  11. Hello @noorigin, ECA is now ESET PROTECT Cloud, see https://support.eset.com/en/kb6889-eset-protect-cloudwhats-new for details. To use ESET PROTECT Cloud an eligible license is required https://www.eset.com/int/business/solutions/security-management/#purchase I would contact your ESET sales department to check what is the best option for you to upgrade your license to ESET PROTECT Cloud one... Peter
    1 point
  12. Hi @Simon Simon, File type is not limited, however File size can be, please see here for more information: https://support.eset.com/en/kb7584-file-size-limitations-in-eset-endpoint-encryption Thank you, Kieran
    1 point
  13. We also have the Knowledgebase article "What's new in ESET Endpoint Antivirus for Linux (8.x)", and under the Release Notes section we have the new feature changelog items listed, and there's a screenshot of the new GUI: https://support.eset.com/en/kb7874 Other GUI images (we only included the one) are attached also. Furthermore, if you see a KB or Online Help article that is missing information, media, etc. or you something wrong or something you would like to see expanded or clarified, you can request it by clicking the "Was this information helpful" link and submitting feed
    1 point
  14. You have this setting probably enabled, it's disabled by default: You can either disable it or disregard the notification.
    1 point
  15. This thread ended with the issue being related to Eset LiveGrid connectivity. Check your Eset Event log for any entries realted to this status.
    1 point
  16. Hello @Serial.com, no need to get overly defensive here. @MichalJ is one of our top people and when he asks for the purpose of one's question, it is always to better understand what problem the customer wants to solve, so that his answer can be as tailored to one's specific needs as possible.
    1 point
  17. Hello, for what purpose you would need that? I was checking the official documentation, and it does not include screenshots. We might ask our QA / PM to get some, but I am interested in understanding the purpose. But as a sneak peek: Thanks.
    1 point
  18. If your license is not restricted for use to a specific country and works, you don't have to do anything. When it expires, you can purchase a new license in your current country. If you would like to keep the existing license and purchase a renewal, you'd need to ask your previous license issuer to transfer your license to the ESET partner in your current country.
    1 point
  19. Description: add read file option to available HIPS target files operations Detail: right now HIPS allows to control delete file and write to file operations. It would be great to have an option to control read file also. Some malware might not try to encrypt or destroy data. Sometimes stealing it might be even more dangerous.
    1 point
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