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Showing content with the most kudos since 11/26/2020 in Posts

  1. Hi, today at 11:30 a bunch of our enpoints updated and the TLS connection to our IMAP server with thunderbird stopped working. We saw that about at 14 another update came out but it isn't fixing the proken clients and we need to reinstall nod32 or create a new thunderbird profile. Are you working on an update that is going to fix the issue? Regards Giuseppe
    2 points
  2. URBAN0

    I Am Very Ticked Off!

    itman would be undoubtedly the person to award for his big contribution of helping others on this forum 👌
    2 points
  3. The FP should be already resolved. You can enforce update of the blacklist by rebooting the machine.
    2 points
  4. Hi everone, I found the solution to this topic on a German speaking thunderbird forum. For all non-german speaking people, here the translation with the action plan which solves the issue. At least for me. Not sure though if all menu names are correct, as I only have German versions. But you get the point I assume. Open ESET NOD32 Antivirus -> Setup-> Advanced setup -> Web and E-Mail -> SSL/TLS Here disable the SSL/TLS-protocol filtering -> deakctivate Open Thunderbird -> Tools -> Options -> Privacy &Security -> Certificates Check
    2 points
  5. The secure browser feature is part of Endpoint Security v8 which is coming soon.
    1 point
  6. Marcos

    Found JS/Agent.OLF

    If you don't know how to clean the website and harden it against further attacks, you can contact a website cleaning and monitoring service, such as sucuri.net.
    1 point
  7. TomasP

    I Am Very Ticked Off!

    Hi @itman While I can't speak for the sales offers of our US office (@CB530 explained those, as he works in that office), you will be glad to know that for the past few weeks, we have actually been planning to launch a program for our most valued forum members that includes a free license! I am sorry it was not launched before you had this experience, but as it was said, you can choose to refund the renewal and opt to purchase a new discounted license at this time. You will hear from us regarding the most valued members program. Tomas
    1 point
  8. Hi @GPennarun, I am sorry that your tickets are not responded to. Please could you provide us with the ticket number? I will in turn check what happened to it. Especially for #2 , I would like to get more details on this problem and to see what is the cause! Best regards, Ervin Rendek, PM
    1 point
  9. itman

    I Am Very Ticked Off!

    Why did I anticipate this was going to be the answer? So let's analyze this. I have been an Eset customer since 2014. Not only do I pay a full license renew price, but the renewal price is considerable higher that a new license price. So it appears Eset's sales strategy is "to sock it to" their existing customers so they can lower the price to entice new customers. This might be for me "the last straw that permanently broke the Eset use back." Also considering the amount of time I spend on the Eset forum helping others, I should receive a free Eset license each year!
    1 point
  10. Adrianc

    TPM Error

    Yes that was the problem, version though is 20H2 OS Build 19242.662 Thank you for your help.
    1 point
  11. Hello @GPennarun, Sorry to hear that your tickets are not being responded to, may I ask where you are submitting them? In regards to your issues, the ECA issue does indeed sound like a permission problem, I'm afraid I am only familiar with EFDE, so it is difficult for me to assist you with issues in ECA itself. Unfortunately I do not know why the machines are not showing as encrypted in the server. However, I may be able to suggest another way to obtain the recovery password for your machines. Please try to obtain the recovery information via this method. If you clic
    1 point
  12. Awesome!! thanks a ton to both of you for your quick replies!
    1 point
  13. As of this morning i'm getting a lot of alerts across the orginization for: hxxp://ocsp.int-x3.letsencrypt.org/MFMwUTBPME0wSzAJBgUrDgMCGgUABBR+5mrncpqz/PiiIGRsFqEtYHEIXQQUqEpqYwR93brm0Tm3pkVl7/Oo7KECEgRY8NzrWAjZ4J4grl19QqsePQ= For each alert the last bit of the address changes, but this part is the same: hxxp://ocsp.int-x3.letsencrypt.org/MFMwUTBPME0wSzAJBgUrDgMCGgUABBR+5mrncpqz/PiiIGRsFqEtYHEIXQQUqEpqYwR93brm0Tm3pkVl7/Oo7KECEg They all also have a target address of : 104.91.166.211 Just wondering if there is more information on this, what might be causing it, if thi
    1 point
  14. Same here. One of the applications I use for a long time obviously tries to validate a letsencrypt certificate via OCSP. Looks like a false entry has made it to the internal ESET blacklist.
    1 point
  15. JPritchard

    TPM Error

    Good afternoon, I'm sorry to hear about this issue. I suspect you are encountering a known issue with the latest version of Windows 10 2004 (OS build 19042). You can check what Windows version you are running by typing 'winver' into the Run dialog. I have attached an example: If your computer IS running Windows 10 2004 (OS build 19042), then please check to see if you are missing the UseNullDerivedOwnerAuth registry value found in: Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TPM\WMI If it is missing, then you can create it manually by o
    1 point
  16. I've got the same issue at multiple customers: thunderbird can't reveive mails in combination with Eset software (NOD32 / internet security). Please let me know when there is a fix.
    1 point
  17. Today using Thunderbird 78.5.0 with gmail.com and q.com accounts, email stopped being received from either source. Disabling and re-enabling SSL/TLS protocol scanning immediately resolved the issue with both gmail.com and q.com. May I suggest a prominent posting of this issue as it was difficult to find my way to this forum to resolve the problem temporarily. I assume eSet will permanently resolve the issue. However, if the issue requires coordination with Thunderbird, please inform, so that the necessary changes can be encouraged by Thunderbird users.
    1 point
  18. Thanks Peter. This worked fine. Have a nice day
    1 point
  19. Hi I have the sam issue, but I found the solution - i think that temporary, becouse ESET should to fix it or refresh. Go to Settings , Advanced... then search for SSL. You will see an option like LIST OF APPLICATIONS, WHICH ARE ...... FILTERING PROTOCOL SSL/TLS. Then Click Edit, search for Thunderbird and Edit it from Automatic to Ignore. Regards
    1 point
  20. You received a communication error for servers 38.90.226.21-38.90.226.25, e.g.: Sending requests to host h5-ars05-v.eset.com (38.90.226.25). Direct DNS request, UDP protocol, port 53, A record: response 127.0.4.210, TTL 120 Direct DNS request, UDP protocol, port 53, TXT record: response s:2130707666, TTL 120 Direct DNS request, TCP protocol, port 53, A record: DirectComm: Timeout occurred after (12000)ms on fd(476) reading(0) B DirectComm: Failed to receive direct response: -1 Sending direct DNS request has failed. Direct DNS request, UDP protocol, port 53535, A record: Dir
    1 point
  21. Solved. The updater use extensively the /tmp filesystem and this update probably uses more space; the updater fails (with the reported errors) but the underneath error is that /tmp run out of space. Probabily a message about the space will help. Thank you. Angelo
    1 point
  22. Update: I had to uninstall the old version of ESET first, and then install the new version. But everything is working great now!
    1 point
  23. I had the same problem, tried the same thing, and it has yet to resolve the issue.
    1 point
  24. Uninstall and reinstall worked for me, too. While working, this is not a satisfactory solution since I had to redo all the configuration. And as Cybertooth pointed out - let's see how long it lasts.
    1 point
  25. Marcos

    Eternal Blue checker help?

    I'd suggest using Procmon to find out if tool gets access denied on the file. Did you run the tool as an administrator?
    1 point
  26. There is also the rootkit possibility. Microsoft has a nice diagram on how those load and can bypass/disable anti-virus:
    1 point
  27. This isn't ESET's fault, it's Apple's. They are well-known for releasing updates with huge breaking changes without telling developers. One of many, many problems with that company's culture.
    1 point
  28. According to https://support.eset.com/en/news7604-eset-support-of-macos-11-big-sur, a version compatible with Big Sur that will include a firewall is planned for Dec 2020:
    1 point
  29. Upgrade shouldn't consume an additional seat from he license. However, you can deactivate and free up unused seats via eba.eset.com at any time.
    1 point
  30. Also available here: https://forum.eset.com/topic/25003-eset-endpoint-products-for-macos-version-692000-have-been-released/ and on the download page as well: https://www.eset.com/int/business/endpoint-security-mac/download/
    1 point
  31. Will help myself for the future: hxxp://repository.eset.com/v1/com/eset/apps/business/ees/mac/v6/6.9.200.0/ees_osx_enu.pkg.changelog.html Version 6.9.200.0 Improved: Performance improvements of Real-time protection scanner in certain circumstances Fixed: Rare crash of scanner under special conditions Fixed: 100% CPU load of esets_proxy service during communication with ESET Enterprise Inspector Fixed: Web and Email protection alerts were not displayed in management console Fixed: Saving proxy port number in application preferences did not work
    1 point
  32. Release Date: July 30, 2020 ESET Endpoint Antivirus and ESET Endpoint Security for macOS 6.9.200.0 have been released and are available to download. Changelog: Version 6.9.200.0 Improved: Performance improvements of Real-time protection scanner under certain circumstances Fixed: Rare crash of a scanner under special conditions Fixed: 100% CPU load of esets_proxy service during communication with ESET Enterprise Inspector Fixed: Web and Email protection alerts were not display
    1 point
  33. hxxp://repository.eset.com/v1/com/eset/apps/business/ees/mac/v6/6.9.200.0/ees_osx_enu.pkg.changelog.html
    1 point
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