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You should reply them that the memory dump from a crash has been already analyzed by an AV vendor and Microsoft and both confirmed a bug in a VMWare driver which is unrelated to the mentioned exclusions. We at ESET are willing to help them and provide details about the problem. You as a customer of VMWare could provide them with a memory dump for perusal.

Disable Selinux (Selinux is not supported by our product): To disable SELinux, configure SELINUX=disabled in /etc/selinux/config: # This file controls the state of SELinux on the system. # SELINUX= can take one of these three values: # enforcing - SELinux security policy is enforced. # permissive - SELinux prints warnings instead of enforcing. # disabled - No SELinux policy is loaded. SELINUX=disabled # SELINUXTYPE= can take one of these two values: # targeted - Targeted processes are protected, # mls - Multi Level Security protection. SELINUXTYPE=targeted Disable Wayland (Wayland is not supported by our product) You can do this on Fedora 29 by editing /etc/gdm/custom.conf and uncommenting the line "#WaylandEnable=false" Install GlibC - yum install libc6.i686 Install Gnome tweak tool: - yum install gnome-tweak-tool Install TopIcons Extension: - yum install gnome-shell-extension-topicons-plus Pre-Requisities: You need the make utility : # Debian, Ubuntu sudo apt-get install make # Red Hat, Fedora sudo dnf install make Download the code to any folder, using git: git clone https://github.com/phocean/TopIcons-plus.git Go into the TopIcons Plus project directory and execute the installation script. cd TopIcons-plus make install This will compile the glib schemas and copy all the necessary files to the GNOME Shell extensions directory for your own user account (so you don't need admin privileges to run make). By default, TopIcons Plus will live in the directory ~/.local/share/gnome-shell/extensions/TopIcons@phocean.net/. If you want to install the extension so that it will be usable system-wide, you'll have to change the INSTALL_PATH variable, and run as root. sudo make install INSTALL_PATH=/usr/share/gnome-shell/extensions Finally, launch the gnome-tweak-tool utility to manage extensions. There, you can enable TopIcons Plus and then tweak its look and feel. Enable Top Icons plus using Gnome Tweak tool - Screenshot attached Install ESET NOD32A Antivirus for Linux Desktop

Thank You @MichalJ and @MartinK for explaination

Unfortunately I am al so not sure how it was meant. We are officially declaring maximal number of managed clients to 10000 when using MySQL database, but it is not related to number of actually connecting clients, but rather limit is amount of data. ESMC installed over MySQL might have performance issues with processing larger amount of data and rendering larger datasets. As an result rendering of specific reports (threats for example) might be much slower, but in "clean" network even much larger environments can be managed with MySQL-based ESMC installation. Persistent connections as introduced in ESMC should actually significantly reduce load of ESMC server, especially in "dormant" state when no changes are made in management console. If properly configured on recommended HW, ESMC should handle hundreds of clients per second.

Hello @Pinni3. To get to your points: For that purpose, we allow nested dynamic groups. Meaning you have your 30 static ones, each one of them could have nested dynamic groups. Our you want to set it in a way, that you for example put the DG under "all" but then say that it needs to be only in the following static groups. Challenge is, that DG is evaluated on the Agent side, and Agent does not always know, in which SG it belongs to (if you move a client, it will need to recalculate all policy assignments for example). Therefore the nested concept. We are already tracking improvement for that (Internal reference - IDEA-1100) We are working on better auditing changes, to track who / what / when / how was done. (internal reference - IDEA-1371 I am not completely sure what´s the problem here. Purpose of ERA proxy was just to aggregate the data, but at the end it was sent to ERA server, so the amount of DATA sent is not increased when Proxy was deprecated. Just the ESMC server handles more connections directly, due to a changed replication protocol. Also, AFAIK we have bigger installations than 10k on MySQL. Maybe @MartinK can provide some more information on this.

Hello @MichalJ just make an AD synchronization and get the computers from there.

An FYI for anyone else searching - ESET ECA currently can't do this directly, but ESET UK support helpfully provided a sh script which can install the ESET remote agent silently, connecting endpoints directly to the correct ECA instance. This worked for me - Meraki can deploy the script by wrapping it into a DMG package and deploying as a custom app. ESET ECA can then install ESET sofware/licences etc, with everything being 100% remote.