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Showing content with the most kudos since 04/12/2018 in all areas

  1. 3 points
    You have a very complicated program here, lots of features, menus, pull-down menus. As a user seeing the program for the first time (not really), I want to find what I want with minimum effort. For the best layout for the user (not the programmer), I stumble around a lot in trying to find what I am looking for. If I were the lead programmer, I would get a pack of 3X5 cards and lay out a system of logic, with features set up the way I would expect to see it as a User. I had to fish around quite a bit to find, for example, how to schedule a scan. For another example of what's wrong, take a look at Tools and see the three unlikely items under it -- and "More tools," hidden away so I did not see it the first four times looking for what I wanted. When I finally noticed "More tools," I saw the eleven items under. All items should be under "Tools," and I should see such subcategories as Scheduling and logs, Network issues, Cleaning (system; malware); Send to Eset; Reports, and more. A lot of research has gone into how to lay out a program for the user, see https://www.uie.com/ .
  2. 3 points
    Rami

    last update GUi delay open

    ESET is known for being light since the first version it was released when other AVs was plaguing and killing the machines like Norton in the XP days. I believe ESET is still doing the same thing , staying light till this day. that might be the decision of saving the "15-26MB" of RAM.
  3. 3 points
    You can disable the appropriate application status in the advanced setup -> user interface. You understand that you will take all responsibility for the security of your system since ESET won't be able to 100% protect you from Internet-borne threats, phishing, etc. By disabling Web access protection you won't gain any benefit but lose one of the most important protection layers. Even if one was very cautious and restrictive in what he or does on a machine (e.g. visits websites only with javascript disabled, checks every https certificate on visited websites, uses policies to prevent script interpreters from running, disables USB ports to prevent devices carrying data from attaching, etc.), I wouldn't recommend disabling a single protection layer.
  4. 3 points
    Marcos

    ESET BETA 13 ?

    We've recently made 12.1.30.0 available for users in the ESET Insider program. Also it is not clear what you meant by " I miss the success of ESET 2002 - 2007". Please clarify as to what you meant because ESET is a successful company with products being enriched with new protection and technology features on a regular basis.
  5. 3 points
    Actually advanced users love the ability to customize numerous settings. Common users don't need to go to the advanced setup at all since ESET products provide well-balanced protection out of the box.
  6. 3 points
    @AStevens.SHG Hello, Concerning the more options in the reports, some of the changes are going to be introduced, but not all of them. However, we are planning a bigger redesign for the future version, which might make it simpler. Other requests are tracked in the feature backlog (authentication screen changes, AD sync changes, and export of data from "computers screen") and I believe that some of them will be done in the future versions (not in the 7.0, but into the future releases). I can´t comment now about details, as we are still scoping, and setting up the road-map plans. But your votes will be added to already tracked backlog items.
  7. 3 points
    Hello, thank you for the feedback. I have positive news for you - we are continuously improving the ways how reports are built & are adding further filtering options in the soon to be released version. So the filter by action is added in the upcoming version & you are also able to filter out some entries from the "installed applications" report, by choosing condition "is not one of" (screenshots attached).
  8. 2 points
    Dear Linux community, We’ve been working on the new generation of our solution for Linux servers for quite a while. The hard work of the development and QA team was materialized into the first BETA version, which we would like to share with you. If you are interested in getting a copy and chance to get hands on experience with it, just leave a comment here or send me (@Peter Randziak) and @TomasP a private message. We are looking forward to your participation.
  9. 2 points
    Dear Camilo, is there any chance to provide log files from the ESMC Server? If possible please try to replicate the situation with enabled "trace" verbosity (https://help.eset.com/esmc_admin/70/en-US/admin_server_settings.html?admin_server_settings.html) and please provide us with logs - we are curious about the "trace.log" from the ESMC Server. Logs can be collected by ESET Log Collector (https://support.eset.com/kb3466/?locale=en_US&viewlocale=en_US)
  10. 2 points
    Marcos

    Will Client auto update on new release?

    If I remember correctly, it should happen after the next service release in 1-2 months. By the way, it will be uPCU, not PCU.
  11. 2 points
    saroot

    EFS 7.0.12014.0 - MSSQL ERROR

    Hi All, I am getting windows server 2016 event log error as "SQL Server Native Client 11.0: Unable to load sqlnclir11.rll due to either missing file or version mismatch. The application cannot continue." after update from ESET File Security 6 to 7. Environment as : Windows Server 2016 EFS 7.0.12014.0 MSSQL Server 2014 Any one have a solutions for this? Thanks.
  12. 2 points
    What about this how you like it?
  13. 2 points
    Oliver

    iOS device lock

    Hello, for this, you should use Client task -> Mobile -> Anti-Theft Actions -> Platform: iOS DEP -> Command: Find (Turn on Lost Mode). The device can be unlocked afterward only from ESMC Web Console with "Turn off Lost Mode " task.
  14. 2 points
    Hello @ofer1954 & @Roger Nock We have experienced unexpected difficulties during upgrade of ESET Cloud Administrator backend to the newest version. As a result some instances were temporarily started with "empty DB" meaning that previous configurations and state was temporarily lost. We have re-setup the instances from the DB backup, meaning all should be back to normal and policies were restored to the original state. We are sorry for the inconvenience and issues caused. We are working with the teams involved to further optimize our internal processes to prevent such issues from happening in the future. @ofer1954 You have said that it was not a first time that problems occurred. Can you please tell us more details about the specific issues you have experienced? Thank you both for understanding. Michal
  15. 2 points
    peteyt

    The Logic of your user interface (y/n)

    Could maybe removing the more tools part help e.g. all tools shown in tool area by default?
  16. 2 points
    Marcos

    Connections to ts.eset.com

    First, we would like to thank the user Daren for spotting and reporting this unusual communication to LiveGrid, as well as for reporting it to this forum. We can confirm that anonymized domain statistics (statistics about domain and their IP addresses performed by the client) were indeed sent to us despite the fact that this functionality had been switched off. This was due to a flaw in an update on 2019.3.25 at 10:25 CET. The user report triggered an immediate investigation by ESET, and on the afternoon of March 26th at 15:03 CET, LiveGrid servers were adjusted to no longer receive the statistics. Two hours later, with the release of update 1549.3 of the Antivirus and Anti-Spyware scanner module, the issue was fixed. We would like to apologize for the behavior of the scanner and respect the wishes and options our users make in the settings of our products. Although the statistics sent were anonymized at all times, we immediately removed any and all data that may have been collected in error. The users’ privacy was not affected.
  17. 2 points
    TomasP

    64-bit to 32-bit

    Hello Howard, We are indeed in the process of switching from 32-bit modules to 64-bit modules. The 64-bit module are being tested and will be released via an update soon, so currently the app runs 32-bit modules, but there is full compatibility and full protection even on 64-bit systems and thus nothing to worry about. Now why you saw "64-bit" in the about screen earlier - this was simply a bug, which instead of the modules showed the bit-ness of the system. We fixed the bug in the latest release and now it correctly shows the bit-ness of the modules. Regards, Tomas
  18. 2 points
    Rendekovic

    EEE 5.0 Opal / SED Drives?

    Hi N1Md4, I appologize for my late reply. Yes we are working on finishing the missing pieces of communication/ documentation. Sorry for this incovenience. Best regards,
  19. 2 points
    Hello @karlisi this will be resolved in the upcoming ESMC 7.1.
  20. 2 points
    Yes please verify that hostname of macOS machine is correctly set. Otherwise AGENT won't be able to report FQDN name to ESMC, and thus ESMC won't be able to pair device with FQDN entries in domain. Recently we were solving similar issue as support ticket, and customer used command: sudo scutil --set HostName devicename.example.com to correctly set FQDN name on macOS device.
  21. 2 points
    Release Date: March 7, 2019 ESET Internet Security and ESET Smart Security Premium version 12.1.31.0 have been released and are available to download. Changelog: Version 12.1.31.0 Added: Behavioral Monitor settings in “Advanced setup” Added: Indonesian localization Added: Customer Experience Improvement Program Added: EULA and Privacy Policy links added to “About” screen Added: Automatic detection of Airplane mode Added: Information about scanned files by Real-time file system protection Improved: Reduced size of installer Improved: Product upgrade process including over-night updates Improved: PUA communication and term use throughout product (“Threat” has been replaced with “Detection” when PUA is detected) Improved: Redesigned Webcam protection rules editor in “Advanced setup” Improved: User is notified if Banking and Payment Protection is running on unsecured WiFi Improved: Updated in-browser page layout of Banking and Payment Protection Improved: Minor user interface improvements on Computer scan screen Improved: Communication of referral across product Improved: Minor user interface improvements on Security Report page Changed: EGUI runs only when it is necessary Fixed: Various functional and localization bugs Upgrade to Latest Version Upgrade my ESET Windows home product to the latest version Support Resources ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support. Online Help (user guides) Visit www.eset.com/contact to email ESET technical support
  22. 2 points
    Hello guys, the new version of EMSX has been released (7.0.10025). https://www.eset.com/int/business/mail-security-exchange/download/ SPF result rule was extended (currently is possible to configure an action for "Soft fail"). Enjoy the newest version. Many thanks for using ESET products!
  23. 2 points
    Hello guys Here you can find out how to make it work. Deepin Linux does not met requirements, but anyway by installing all needed libraries you can make it work easily. You can find terminal commands in attached screenshots. Step 1- First step is to install GlibC apt-get install libc6:i386 Step 2 - Install libappindicator1 to show tray icon after installation apt-get install libappindicator1 Step 3 - Prepare installer download it from ESET webpage, don't forget to choose 64bit installer and grant execute rights Step 4 - System does not met requirements and you need to install libgtk libraries apt-get install libgtk2.0-0:i386 Step 5 - But not all libraries are not installed because of distribution issues therefore you need to run it again and use command apt-get install libgtk2.0-0:i386 --fix-missing Step 6 - So lets go deeper thats why we use Deepin Linux Murine libraries for GTK are missing too apt-get install gtk2-engines-murine:i386 Step 7 – Some more engines to install pixbuf apt-get install gtk2-engines-pixbuf:i386 Step 8 – We need to install also gnome themes standard apt-get install gnome-themes-standard Step 9 – And also some extras are needed for gnome themes and therefore we will install gnome-themes-extra, this all are missing apt-get install gnome-themes-extra gnome-themes-extra:i386 Step 10 – We will add architecture i386 for dpkg Check architecture dpkg –print-architecture Add architecture i386 dpkg –add-architecture i386 check If architecture was added dpkg –print-foreign-architectures Step 11 – And now we have optimized environment and we can install ESET NOD32 Antivirus for Linux Desktop So, Linux is user friendly but it chooses its friends selectively :)
  24. 2 points
    I think there are two possibilities (but had not confirmed it is actually enabled): configure notification over this dynamic group. Unfortunately you will be receiving notification without list, and most probably for each device separately. use scheduled reports. It should be possible to prepare report which shows devices in specific group (or maybe dynamic groups can be completely bypassed here). Once reports is prepared, it is possible to schedule it to be sent to email, and there should be possibility to not send empty data.
  25. 2 points
    Problem is that group as you defined it will be matching devices, where at least one devices has capacity less than 1GB -> so for example devices with connected USB key or even devices with CD/DVD ROM, which mostly reports capacity 0MB. I would recommend to add another condition, either explicitly specifying id of storage, or possibly requiring that reported capacity is >0. For example: where only one of additional conditions should be required, byt it depends on your environment. I would recommend to use "Storage Id", especially in case you are interested only in system disks and devices are using default "C:".
  26. 2 points
    filips

    EFS 7.0.12014.0 - MSSQL ERROR

    Hi, as marcos noted this error is logged when automatic exclusions for Microsoft SQL server are enabled. Automatic exclusions for Microsoft SQL server are using ADO API to read information from "sys.master_files" table to get list of files to exclude from scanning. The ADO API obviously loads a DLL that is not signed. As a workaround, automatic exclusions for Microsoft SQL server can be disabled.
  27. 2 points
    We are looking into it. It's possible that this feature will be moved to the System cleaner which is intended to be used after modification of system settings by malware.
  28. 2 points
    Thomas Stats

    Introduce yourself

    Hi there I am security expert and blogger. I am working in the IT area for over 10 years. All the gathered experience throughout the years I share with people at reviewedbypro.com. Its a cyber security website that helps people deal with various online threats by providing detailed and insightful reviews to those who are interested.
  29. 2 points
    Hi everyone, build 6.7.600.0 was released on Jan 10 and is available on our websites, and the pkg installer can be downloaded from the KB article https://support.eset.com/kb7026/ Please let us know should any of the issues persist even with this build. Thank you. Alex.
  30. 2 points
    It's not that big deal in my opinion @nonamelab, It's a way to bring more people to use ESET and in the same time giving the person who invited the other person who doesn't use ESET , a month of usage or more I don't remember exactly.
  31. 2 points
    Description: A "Reset to Default" option for different parts of the ERA. Detail: This one has mainly been discovered due to my own fault. There are many things that can be played with within ERA which is great, however I think there are some of us that might play a little too much and then get to a point where we've changed so much of something that it doesn't work or doesn't give you what you want. For areas such as reports and policies, it might be a good idea to have a button that you can click while editing that restores the default values. That way, if you play around too much and feel like you just want it back to how it was before, you have a reset button as a saviour.
  32. 2 points
    Hi, Enable parental control --> block the uncategorized website (for having robust web filtering)then open a website that has now category so Eset block it but you may want to allow this URL fast. It Would be good if Eset provides an option to unblock websites by password from the browser(or from the parental control log), not Eset parental control settings. its easier to manage, Also, Eset hips show the loaded drivers but it doesn't show the digital signature for them.I like to see the signature.
  33. 2 points
    Add option to realtime scanner to block obfuscated Powershell scripts. Option would be dependent upon Win 10 AMSI option enabled in the Eset GUI. Justification Microsoft added a like mitigation in the form of a Windows Defender Exploit Guard ASR mitigation effective with Win 10 1709. ASR mitigations are only effective if Windows Defender is enabled as the realtime scan engine. Further justification is Eset's failure to detect malware in highly obfuscated PowerShell script in a Malware Research Group ad hoc test: https://www.mrg-effitas.com/research/current-state-of-malicious-powershell-script-blocking/
  34. 2 points
    Add - Dark Mode on ESET Nod32 would be great.
  35. 2 points
    Release Date: July 2, 2018 ESET NOD32 for Linux Desktop version 4.0.90.0 has been released and is available to download. Changelog Fixed: Mozilla Firefox crashes Fixed: Nroff crashes when running "man" commands Known Issues CD media blocking does not work correctly on Debian 6.0.7 64-bit Supported Linux distributions Debian 6.0.7, Fedora 18, Mandriva, Red Hat, SuSE, Ubuntu 12.10 and most RPM- and DEB-package manager based distributions. For more information and to download the product, visit the ESET NOD32 Antivirus for Linux download page or contact your local reseller, distributor or ESET office.
  36. 2 points
    That's how it works in ESMC (ERA v7) which is currently in the phase of beta testing and will be released soon.
  37. 2 points
    Chris Todd

    Introduce yourself

    Greetings from Australia. My name is Chris, retired Electronics Engineer. I have been using ESET products for many years and am well satisfied with the protection they give me. I am a bit of a "tinkerer" and have 4 installations Windows 7-32, Windows 8-32 , Windows 10-32 and 64 on the one machine. being able to boot into an old version of Windows for recovery procedures has "saved my bacon" a few time when things went awry or got too scrambled in W10 which I use most of the time. An interesting fact about me ?? Nothing exciting ! I am a traveller, haveing visited over 70 countries on fact finding vacations. I am an AVID chatter using SKYPE and other forums with acquaintances in mainly sanish speaking countries.
  38. 2 points
    This will change as of ESMC (ERA v7) in the way that handled threats will be resolved automatically.
  39. 2 points
    Description: Individual firewall rule hit count. Detail: Similar to hardware firewalls, it would be nice to see a hit count, packets matched, kind of information per individual firewall rule in Endpoint protection, also for that information (similar to above requests) to be visible in ERA, and total of the hits across all clients with the same rule. So we can generate reports, this makes it easier to find rules no longer being used and can be removed safely.
  40. 2 points
    I have checked this with the developers, and we are going to change the behavior in V7. If you select "only computers", all of the computers under "DN" will be synced, not only direct parent ones. So it should behave according to your expectations. With regards to the "users", what is the usecase for you? For what do you use the? Do you manually create linking between users & devices, or use the user variables in policies for Endpoint or MDM?
  41. 2 points
    Hello, we will be rolling out this change by the means of a module update in the upcoming weeks.
  42. 2 points
    I would welcome the changes, as I currently enable strict cleaning to get similar results
  43. 2 points
    Speaking as someone who is hands-on IT management rather than a reseller or MSP: That is how I would expect it to behave and should. My endpoints are configured for strict cleaning so I have not dealt with this issue, however if end users were greeted with option dialogs during an av scan without any way for the admin to suppress I would be quite aggravated with the product.
  44. 1 point
    Andreas Theo

    ESET SMC v7.0 - Uninstall

    Thank you for the replies!! Indeed i contacted support and they were very helpful. I managed to solve my problem and improve my security!
  45. 1 point
    itman

    EIS blocks toolslib.net

    I just scanned toolslib.net using QUALS SSL Server check and they gave the site an A+ rating: https://www.ssllabs.com/ssltest/analyze.html?d=toolslib.net&s=51.15.229.92&latest . All certs. look OK except they are using a self-signed Let's Encrypt cert.. Only thing QUALS noted was: OCSP STAPLING ERROR: OCSP response expired on Tue Mar 05 18:00:00 UTC 2019
  46. 1 point
    Marcos

    You fully ruined the scanning system.

    First of all, please respect the principles of etiquette and keep the tone of the discussion polite and civil as required by our forum's rules. Also please refrain from making conclusions without investigating the issue first. Have you already raised a ticket for your local customer care and gave them a chance to check logs necessary for investigation? To start off, please provide: - ELC logs - A Procmon log from a scan - Step-by-step instructions of what you did, what was the actual and expected result. If possible, create a demonstration video too.
  47. 1 point
    MartinK

    two licenses issue

    Number as you see in License management view is provided by ESET licensing servers, i.e. should be more precise. In oppose to that, ESMC reports shows only devices that are managed by ESMC, or more precise are reporting license usage to ESMC. In you case, there are few possibilities: there might be devices that are not managed by ESMC, but are activated using license there has been hardware changes on clients, or clients were reinstalled, which resulted in duplication on license servers. In both cases I would recommend to visit ESET licensing portals (EBA or ELA) and check list of activated devices as listed there. In case of duplicates, it should be clear from "seat name". This portal can be also used to manually deactivate or remove device that is no longer active.
  48. 1 point
    davidpitt

    Failing to update Client Agent v6 to v7

    Hi, Disabling HIPS has worked and Agent got updated. Checking the policy, there are no special rules in place, other than 2 custom 'Allow' rules for LogMeIn and Hamachi. All HIPS options are enabled and Filtering Mode is set to Automatic. I'd prefer not to have to disable HIPS, wait for a restart, push out new agent, enable HIPS again on all devices if there is a fix for this issue?!? Thanks
  49. 1 point
    Hello, Not every requested feature can be added at once. ESET's project managers have to carefully look at the technical and market requirements for each request. Sometimes, the amount of work required to implement a requested feature may mean that it needs to be put off for a few version releases until enough engineering time can be budgeted to implement, test and maintain the feature. And sometimes, a feature might be requested that is just out of scope, offers little real-world benefit to customers or may even be against ESET's business practices. In any case, what I would suggest is to provide as detailed a description as possible of the feature you are requesting, in order for ESET's project managers to make better sense of it, and a little patience, as not everything can be done at once. Regards, Aryeh Goretsky
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