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victoriabell joined the community
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Marcos started following "ESET proxy GUI" notification and Push antivirus update notification to reboot
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Push antivirus update notification to reboot
Marcos replied to kerm007's topic in ESET PROTECT On-prem (Remote Management)
When creating a software install task, you can choose the maximum time for which the user can postpone the reboot or if they can cancel it. You can also send a Shutdown (reboot) computer task to force a reboot. ESET PROTECT (cloud) also allows for sending a Product upgrade task which will upgrade the product via the so-called micro PCU update the next time the user restarts the machine and it's resilient to installation issues or errors. -
"ESET proxy GUI" notification
Marcos replied to a topic in Quick questions by guests (registration not required)
Please post a screenshot of it for clarification. -
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"ESET proxy GUI" notification
Guest posted a topic in Quick questions by guests (registration not required)
Every time ESET NOD 32 starts I get this "ESET proxy GUI" notification. What is that about? -
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eornate started following Creating an exclusion for a vulnerability scanner detections
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It's not very clear what exactly are you asking about, an example with a screenshot would help us to better understand your problem. Based on this I think you want to keep the detection, but automatically resolve it? If that's the case, MarkAsResolved action may be the thing you are looking for. Check the rule Common Misconfigurations or Recurring Detections [X9803] as an example on how to use the MarkAsResolved action.
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Creating an exclusion for a vulnerability scanner detections
j91321 replied to bblair's topic in ESET Inspect
Some detections are tied to this "system" process, which is not real process, it's more of a placeholder for anything that originates in the kernel. These are just warning severity alerts and are prone to being on the nosier side. Unless you can see any value in the detection I suggest to also exclude it. It's a common mistake to be overly careful when creating exclusions. Alert fatigue from spammy detections is a bigger security risk than any coverage gaps you're likely to introduce with this specific exclusion. -
ESET Inspect integration with Grafana
j91321 replied to jeifabdi's topic in ESET Inspect On-prem (Detection and Response)
You could use loki to ingest syslogs from ESET Protect which will also sends messages about Inspect detections. However I've not tried this setup myself. -
User error. Thanks!
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laureenWilson2001 changed their profile photo
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kerm007 started following Push antivirus update notification to reboot
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NOD32 17.1.9.0 not allowing VPN to connect
Super_Spartan replied to Super_Spartan's topic in ESET NOD32 Antivirus
eav_logs.zip -
Marcos started following Not receiving license verification and NOD32 17.1.9.0 not allowing VPN to connect
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NOD32 17.1.9.0 not allowing VPN to connect
Marcos replied to Super_Spartan's topic in ESET NOD32 Antivirus
Please carry on as follows: Enable advanced logging under Help and support -> Technical support Reproduce the issue Stop logging Collect logs with ESET Log Collector and upload the generated archive here. -
ESET Management Agent version
Marcos replied to kerm007's topic in ESET PROTECT On-prem (Remote Management)
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ESSP 17.0.16.0 Browser Protection
Tmod replied to Tmod's topic in ESET Internet Security & ESET Smart Security Premium
So with the lack of response from Eset I assume it is not possible to exclude this file from the cloud and have it unblock the file? Exclude from submission in Liveguard does absolutely nothing. -
PatriciaSanches started following Not receiving license verification
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Ever since updating to the new NOD32 17.1.9.0 last night my VPN which is hide.me can't connect until I either disable NOD32 temporarily or disable the Network Traffic Scanner, once it is connected and I enable NOD32 the VPN will continue to work but the initial connection doesn't happen anymore until NOD32 is disabled or the Network Traffic Scanner is diabled. I have also added the VPN to the exclusions and also allowed it in the web access under excluded apps
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Marcos started following Malicious use of ESET against me.
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Malicious use of ESET against me.
Marcos replied to a topic in Quick questions by guests (registration not required)
ESET is a reputable security company that has been on the market for more than 30 years already. Out products do not perform any malicious actions nor do contain a remote control function. Even the remote management agent cannot control the machine and merely maintenance connection between Endpoint and the ESET PROTECT server. Also running a script cannot be considered malicious unless the script is malicious. Many legitimate programs and also Windows itself may run script for legitimate purposes. The best would be if you could provide some screenshots for illustration but I'm sure there must be some misunderstanding of what you were seeing. -
During agent replication the connection is initiated by agent on clients, not by the ESET PROTECT server.
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Vadrif Draco reacted to a post in a topic: Bug with Firewall module when using Interactive Mode (EIS)
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ESET Management Agent version
kerm007 replied to kerm007's topic in ESET PROTECT On-prem (Remote Management)
hello we see applications version but not the agent version i need a report to know what pc i need to update agent version Thanks -
Malicious use of ESET against me.
Guest posted a topic in Quick questions by guests (registration not required)
I had found some unknown files on my PC leading me to investigate. Upon doing so it was obvious to me remote access has been used to gain entry into my pc. Inspection of event logs shows ESET to have done a full scan of my pc. The next logged event was seconds after the scan had finished and shows that ESET ran a script
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