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  2. Luis A Sanchez S Luis A Sanchez S joined the community
  3. stefanzman stefanzman joined the community
  4. Today
  5. Moises Moises joined the community
  6. itman
    I have seen quick response via product submission. What gets their attention is supporting verbiage provided plus references to authoritative sources detection such as VT. Better yet, a Hybrid-Analysis scan and Dr. Web detailed analysis if provided there.
  7. China China joined the community
  8. Jenda48 Jenda48 changed their profile photo
  9. SeriousHoax
    One thing I noticed that, if a sample is submitted to ESET via email, they response fast. Few days ago they replied with a verdict of the malwares within 25 minutes and another time within 13 minutes. Both time sent them 3 samples. The response time may vary depending on the work load and time of the day but certainly a better procedure than sending via the product.
  10. ANabellz ANabellz joined the community
  11. Pawel_R Pawel_R joined the community
  12. iPhone XR iPhone XR joined the community
  13. Dwayne Dwayne changed their profile photo
  14. Rami
    https://www.virustotal.com/gui/url/f5b90794e6dc9b0ed4ddb51e00788bb9ad11fc769ecf9cbb06438325da9219c7/detection It might be indeed that you have removed the malicious code but still these 2 engines haven't changed their detection, or might be still in your code something. But in VirusTotal , ESET is not detecting anything in the website.
  15. Nao Nao changed their profile photo
  16. ProTruckDriver started following Forward connection from iPhone
  17. peteyt
    Also you may have issues if using eset and malwarebytes and AVG all together on your phone as they may conflict with each other
  18. URBAN0
    My limited knowledge shows😀 Thank you
  19. itman
    Yes. Refer to my previous thread on RanSim here: https://forum.eset.com/topic/10792-ransomware-simulators-a-detailed-analysis/
  20. Marcos
    There is nothing to worry about. While we internally recognize Ransim, it's a simulator that doesn't do any harm and whether an AV passes the test or not doesn't tell anything about how well the AV protects against actual ransomware or other types of malware.
  21. Marcos started following ESET had been removed from my device manager
  22. Marcos
    Unforrtunately I still don't get what the problem is. If you mean that ESET does not appear in the App Lock list of installed applications, then the behavior is correct.
  23. URBAN0
    How relevant this results are, It failed simulation big time, Is it because ESET doesn't support simulation or Its having hard time comparing to a real, should I be worried 😉
  24. andrew br
    Could i remove ESET altogether and reinstall it? Or would the results be the same?
  25. MartinK started following I want to perform EsetSecurityManager IP settings in a batch for each EsetManagerAgent PC
  26. MartinK
    This was log captured just 7 seconds after AGENT service startup and that is why most of the details are missing. This itself is suspicious and might indicate problems with stability or correctness of installation -> AGENT is probably not able to start and thus not connecting to ESMC. Please attach also trace.log which might show at least basic error message and confirm whether AGENT service is able to start or it is restarting itself due to some configuration or system issue.
  27. itman
    For anyone interested, there is a video on this ransomware here: https://app.any.run/tasks/707d4e41-ff12-4179-85dc-1f41d6f85531/
  28. 7thHeaven 7thHeaven changed their profile photo
  29. andrew br
    Thank you! Good day and cheers!
  30. andrew br
    And fyi i performed an in depth analysis scan that stated all was well. I only noticed the problem upon receiving an e mail from ESET.
  31. itman
    Next time, post in the appropriate forum topic area; Eset Products for Mobile Devices, for better exposure. Sorry, I can't help you since I know nothing about the mobile product.
  32. andrew br
    ESET is not in the locked files list (it was) and yet it shows as an existing system app. I could not get a screenshot of device manager page but only Malware Bytes is showing. Thank you for your help. Its very frustrating to have a phone less than one month old behave in this manner. The top screenshot shows the chinese company that makes devices to intercept radio signals and they are always on here... Anyway thank you and have a good day.
  33. andrew br
    I have these screenshots. This is for a mobile device- not a computer. I chose ESET for its reputation.
  34. Jaap
    I did choose option 1. and created a new task wich should run every month, set to delete computer that haven't connected in 30 days or more. I did run the job immediately and went on a holiday. 2 weeks later I've looked into it and it didn't delete anything. The job is stil "running" but I can't find any detail logging in the gui or console what is happening or where it stuck. The default import job (option 2) has always have had the delete option selected.... What's the next step (if any) and where are the detailed logs from a server task?
  35. itman
    To begin with, Eset is never shown in Windows device manager since it is not a hardware device. Eset is security software. Certain Eset drivers are registered in regards to select hardware devices. However you would have to perform a detailed search to know this. Please clarify in further detail what your problem with your current Eset installation is. If possible, show a screen shot or other supporting information.
  36. andrew br started following Two Factor Authentication: Are you using it? and ESET had been removed from my device manager
  37. Sebacean Sebacean joined the community
  38. Sebacean
    Hello, Every time I transfer the phone connection from iPhone to Mac (Maverics), I get a new network utun1, utun2, utun ... and the system tries to connect to it searching for DHCP how to turn it off and make a request with registered virtual networks??? I have Cyber Security Pro version6.7.9000.0
  39. peteyt
    Not all I don't think. Some just use a text message so as long as you have a mobile phone to receive the code you should be able to activate it. Some such as banking also have phone call options. You can also get apps that work on computers as well as mobiles. I use one called authy which I have on my phone but also pc and as a chrome extension
  40. andrew br
    I thought I had. Once it is restored I will add again.
  41. Armest Armest joined the community
  42. andrew br
    As it says above, eset has been removed from my device manager and I don't know what to do. Help!
  43. Narcisa Segovis Narcisa Segovis changed their profile photo
  44. supachai supachai changed their profile photo
  45. jolopez jolopez changed their profile photo
  46. Bolin Xia
  47.    Bolin Xia reacted to a post in a topic: My own website shows in backlist by ESET, pls help
  48. Bolin Xia
    Would you pls give me more good suggestion for this problem? Actually our website builder has removed JS/Spy.Agent.P., and updated website to new version. It is using safe now, and contacted our local ESET agent to remove us from blacklist successfully. If possible, would you pls show me more about other AV program? We will try to solve it immediately. Thank you in advance.
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